Eddie Merlot's Prime Aged Beef & Seafood - Lincolnshire

Review summary

1. A

   Anniece

   Nashville

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great. The food, the service, and the ambiance
   

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2. R

   Rod

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A colleague and I meet here for a casual dinner every couple of weeks. Amazing as usual. Good business for a Sunday, Joe was on top of everything as usual. 
   

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3. A

   Allen

   VIP

   Chicago

   13 reviews

   5.0

   13 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sat at the bar and had another great experience with Joe. Service was exceptional and it is always a good dinner here. 
   

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4. L

   Lukasz

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, outstanding service! Perfect place for a date night
   

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5. A

   Andrew

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   The last time I visited this location our service and food was awful. This time with a party of six, it was just as bad or worse. To begin with our server was unattentive, submitted the wrong order or wrote it down incorrectly and both the manager and server were unapologetic. I could add more, but I am trying to be kind. My rating - Unacceptable!
   

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6. M

   Michael

   VIP

   Chicago

   96 reviews

   5.0

   96 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came up to Eddie Merlot’s last night to celebrate Valentine’s Day with my beautiful wife. Sat at the bar and had a wonderful evening with Sue & Antonio.  Eddie Merlots was as busy as I’ve ever seen it and yet the food came out on time and the service was fantastic! Sue & Antonio they never let you see them sweat!! Tim The general manager, stopped by just to make sure that our evening was meeting the standards. The hostess handed my wife, a beautiful rose, which she loved and cherished. Such a nice touch on Eddie Merlot’s part. I’m telling you you won’t go wrong if you go to Eddie Merlot’s and ask for Sue & Antonio. 
   

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7. B

   Bryan

   San Francisco

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   Waited over an hour for my food. My waiter forgot put to put the order in and then told me we were waiting on the chicken cook. When the food came out it was cold. He forgot to bring my ginger ale. It was cold. Unacceptable experience
   

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8. E

   Erick

   Milwaukee

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   Our waiter Luis was phenomenal. He did the best he could but the restaurant was over booked for Valentine’s Day without enough staff. It took 1.5hrs to get our hour d’oeuvres. Although it was good it took and unacceptable amount of time. It took over two hours to get our food and my wife’s food was cold and the asparagus was undercooked. The drinks were great the first time we ordered them and then when we placed another order it took 30mins to come and didn’t taste good. I asked for the server to surprise for my wife on Valentine’s Day when I first booked the reservation and we never got the surprise. I am extremely disappointed in this place. The managers and owners really need to take a look at how many people the can handle with the staff that they had. The server commented that they had 600 reservations booked. That’s a lot with limited staff. I wish we would had never booked here. The manager didn’t even come to our table to apologize because of the issues we were experiencing.
   

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9. J

   Jeremy

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   1st time eating here, Valentines Day. They offer a great experience. Merlot's was very busy and packed, but the service was great. Timing between drinks, bread, appetizers, and food was a great pace and likely even better outside a special event. The food was top-notch and they probably have some of the best Oysters Rockefeller I've had. All of the food was amazing and they have a nice variety. Excellent list of wines and cocktails. I don't drink, but they will make almost any cocktail non-alcoholic. Highly recommend.
   

   Eddie Merlot's Prime Aged Beef & Seafood - LincolnshireResponded 1 day ago

   Thanks for visiting us, Jeremy! We're thrilled to hear that you enjoyed your Valentine's Day experience at Eddie Merlot's Prime Aged Beef & Seafood - Lincolnshire. It's great to know that you appreciated our service, food, and drinks, and that you found our oysters Rockefeller to be top-notch! We're also glad that our cocktails and wine selection added to your dining experience. Your high recommendation means a lot to us. We look forward to serving you again soon. Best, The Management Team
   

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10. J

    Jesus

    Chicago

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I took my girlfriend here for a romantic valentine’s dinner and WE BOTH LOVED our steaks. I would definitely recommend going with a New York strip steak or a ribeye if you want a fulfilling meal. We ordered a single side of garlic mashed potatoes and it was delicious! Our waitress was very helpful, kind, and brought us complimentary chocolate covered strawberries!! We will definitely be coming here again to get another bite here.
    

    Eddie Merlot's Prime Aged Beef & Seafood - LincolnshireResponded 1 day ago

    Thanks for the review, Jesus! We're thrilled to hear that you and your girlfriend enjoyed your steaks at Eddie Merlot's Prime Aged Beef & Seafood - Lincolnshire. We're glad our garlic mashed potatoes hit the spot and that our staff made your experience even better. We're also delighted that you enjoyed our complimentary chocolate covered strawberries. We look forward to serving you another memorable meal soon!
    

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