East Side Mario's - Oakville

Review summary

1. T

   Terry

   Toronto

   1 review

   5.0

   1 review

   Dined on October 10, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Friendly service, with well paced attention. Great value and complimentary dessert on birthday dinner.
   

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2. S

   Stephen

   Toronto

   1 review

   5.0

   1 review

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We went there to celebrate our birthdays. We had reservations and the hostess seated us quickly. The restaurant was busy but our server, Brittany and the other staff, made sure that we were looked after. They really made our meal great!! I definitely would drive back there and THANK YOU for making our celebration even better!!
   

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3. A

   Adila

   Toronto

   16 reviews

   vip
   3.0

   16 reviews

   Dined on October 5, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Felt the experience was okay. Good for families. Pretty crowded on a Saturday for dinner but we were seated within 10 minutes of arriving.
   

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4. S

   Sarah

   Toronto

   7 reviews

   4.0

   7 reviews

   Dined on September 28, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Went on a busy Sat night. They sat us with our Open Table reservation right away. Our waitress was great, run off her feet though! We both had the Gnocchi Fritti starter, Lightly breaded potato gnocchi fried and it was a bit hard & crunchy. Other than that, bread and soup were delicious.
   

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5. E

   Elizabeth

   Toronto

   1 review

   5.0

   1 review

   Dined on September 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always have a great experience at this location! Good food and pleasant staff!
   

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6. A

   Andy

   Toronto

   1 review

   1.0

   1 review

   Dined on August 25, 2024

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 2

   We reserved via open table and when we arrived there was no reservation. Luckily we were still seated but definitely as an after thought. Waiter was good when he was present but he wasn’t present much. Bread took 30 minutes to get to table, they ran out of all three soups. And it took 40 minutes from when I finished eating until dessert and bill, most was spent waiting for service
   

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7. r

   ruth

   Toronto

   1 review

   2.0

   1 review

   Dined on August 25, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   We had booked a reservation for my daughters 11th birthday dinner consisting of only 4 people. When we arrived, the restaurant was fairly empty and quite a few staff were running around in a disorganized manner. we waited an exorbitant amount of time to be seated. When we were finally seated, it took the hostess about 20 minutes to bring us menus for the children which I had to ask for twice. From the moment that we stepped in the door, the service was horrible.. We had to ask for everything at least twice and it took us probably one hour to receive our food from the time of ordering. My daughter and her friend were brought their meals probably a good 45 minutes after the rest of the table had gotten theirs. Our server was short, snippy and made us feel like we were burdening her every time we would ask for anything ( our requests only really consisted of ordering our meals straight off the menu). I worked in service for many years and understand that everyone is entitled to having an off day.. That being said, I dont think that I have ever had a worse experience in my life! At the end of the meal when I had asked for take out containers and the bill probably 3x, I requested to speak with the manager on duty.. The manager was incredibly kind, apologetic and extended the gesture to make up for our horrible experience. I am not quite sure if this was just an off night but any other time I have come to this location I have had a great experience.
   

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8. R

   Rani

   Toronto

   1 review

   1.0

   1 review

   Dined on August 6, 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Horrible experience. The AC was broken and we were not even told that before being seated. Inly after being seated and waited 48 mins just for drinks did we ask for them to ajust the temp as it was super hot. Only to be told "it's been broken all summer" then asked for the manager to then be told "he's in india" the washrooms were nasty not cleaned. The floors were dirty and sticky. The tables were not cleaned after guest left dirty dishes left until they needed it for the next guest. It was overall a disaster of a visit. There is no reason we should have had to wait so long for just drinks. We also had to ask for our bread. We ordered a salad with no bacon. Said no bacon by 3 of us. Only to be brought out a salad with bacon. The girl went back got another Only for this one to ha e the bacon at the bottom. 3rd try she came out with the salad and said " I personally made this so it shouldn't have bacon" I mean if you personally made it then you should be saying it definitely doesn't have bacon.
   

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9. OT

   OpenTable Diner

   Toronto

   1 review

   5.0

   1 review

   Dined on June 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Always good and consistent super quick too always gonna go back
   

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10. DU

    DanielU

    Toronto

    21 reviews

    5.0

    21 reviews

    Dined on June 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and service as usual. Highly recommend
    

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