Earls Kitchen + Bar - Vernon

Review summary

1. T

   Tyler

   Vancouver

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Great food and atmosphere. We were a bit put off as it was our date night for me and my wife that quite rarely happens with 4 children. As we were finishing our meal at about 8:30 the hostess came and grabbed our candle off the table and started to wipe things down. We were a bit confused so we asked if they were closing. She said they closed in a few hours and we were more than welcome to stay but she was the candle and hostess girl and she was about to be off shift and it was her responsibility to remove those items. We decided at that time to end the night short and come home as we didn't feel overly welcome at that point.
   

   Earls Kitchen + Bar - VernonResponded 5 days ago

   Thank you for your feedback and for choosing us for your special date night—we truly appreciate it. While we’re glad to hear you enjoyed the food and atmosphere, we’re very sorry to learn about your experience toward the end of your evening. It’s important to us that every guest feels welcome and comfortable throughout their visit, and we sincerely apologize for the impression that wasn’t the case. Your feedback is valuable, and we’ll use it to ensure our team provides a consistently warm and thoughtful experience. We hope to have the opportunity to welcome you back and provide the relaxing and enjoyable night out you deserve. Thank you for sharing this experience, Earls Management Team
   

   Is this helpful?

2. C

   Clemens

   VIP

   Vancouver

   52 reviews

   5.0

   52 reviews

   Dined on January 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great place for consistently great food and drinks. We had a lunch with friends and everybody enjoyed the food. We have been "up and down" menu and all options are generally well prepared and flavorful. Quality and Service are predictable and consistent. Very safe choice for lunch and dinner. Also, the Happy Hour menu has some great choices and fair prices. Bon appetite.....
   

   Earls Kitchen + Bar - VernonResponded 5 days ago

   Thank you so much for this amazing review! We're thrilled to hear you and your friends enjoyed lunch with us and appreciate your kind words about the quality, flavor, and consistency of our menu. It’s great to know our Happy Hour options hit the mark as well! We’re so grateful for your continued support and look forward to welcoming you back again soon. Bon appétit! 😊 Thanks again, Earls Management Team
   

   Is this helpful?

3. J

   Janet

   Vancouver

   1 review

   5.0

   1 review

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service and thx for letting sit for a long while after we ate.
   

   Earls Kitchen + Bar - VernonResponded 5 days ago

   Thank you for your kind words! We're so glad you enjoyed the food and service. It’s great to hear you felt comfortable staying a while after your meal—our goal is to make sure you have a relaxed and enjoyable experience. We look forward to seeing you again soon! Thanks again, Earls Management Team
   

   Is this helpful?

4. B

   Barbara

   Vancouver

   1 review

   5.0

   1 review

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We found Earls to be a great place for happy hour, as our way of a light early dinner.
   

   Earls Kitchen + Bar - VernonResponded on January 6, 2025

   Thank you for sharing your experience! We're so glad you enjoyed happy hour as a perfect way to have a light early dinner. It’s always great to hear when our guests enjoy what we offer. We look forward to welcoming you back again soon! Thanks again, Earls Management Team
   

   Is this helpful?

5. j

   joni

   Vancouver

   5 reviews

   5.0

   5 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff is super friendly and attentive. Other years when we’ve gone out to dinner on New Year’s Eve, we’ve felt rushed. Not last night. Was a very relaxing and enjoyable evening.
   

   Earls Kitchen + Bar - VernonResponded on January 6, 2025

   Thank you for celebrating New Year’s Eve with us and for your kind words! We’re so glad to hear you had a relaxing and enjoyable evening and that our team made you feel welcome and unrushed. Creating a great experience, especially on special occasions, is what we strive for. We look forward to hosting you again soon—happy New Year! Thanks again, Earls Management Team
   

   Is this helpful?

6. O

   Orin

   Vancouver

   10 reviews

   5.0

   10 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great choice for great food & service. Can't ask for anything more.
   

   Earls Kitchen + Bar - VernonResponded on December 8, 2024

   Thank you so much for your kind words! We're thrilled to hear you enjoyed both the food and service. Your support means the world to us, and we look forward to welcoming you back soon! Thanks again, Earls Management Team
   

   Is this helpful?

7. P

   Peter

   Vancouver

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very impressed with the Vernon Earl's. The service is very good and food is tasty.
   

   Earls Kitchen + Bar - VernonResponded on November 25, 2024

   Thank you for the wonderful review! We’re so glad you enjoyed your visit at our location and that both the service and food made such a great impression. We look forward to welcoming you back soon for another tasty experience. Thanks again, Earls Management Team
   

   Is this helpful?

8. J

   James

   Vancouver

   1 review

   5.0

   1 review

   Dined on November 18, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Got two hamburger buns instead of garlic bread. I'll pass next time.
   

   Earls Kitchen + Bar - VernonResponded on November 18, 2024

   Thank you so much for taking the time to leave us this review. We really appreciate your feedback. Thanks, Earls Management Team
   

   Is this helpful?

9. K

   Kelly

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bryn was our server. Excellent service. Meals were all very good. Thank you Earls
   

   Earls Kitchen + Bar - VernonResponded on November 18, 2024

   Thank you so much for taking this time to leave such a great review. We are so happy to hear Bryn provided you with excellent service and excited to hear all your meals were good as well! We really appreciate this feedback and look forward to serving you again. Thanks, Earls Management Team
   

   Is this helpful?

10. P

    Peter

    Vancouver

    3 reviews

    3.0

    3 reviews

    Dined on November 2, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    We had a mixed experience. The Wagyu beef oshi was absolutely amazing, with rich flavors and tender texture. However, the salmon oshi was a disappointment, as it was dry and lacked flavour. Also, unfortunately, the sushi rice was also a letdown. It didn't hold together well, which made it difficult to enjoy with the dip. When the rice falls apart, it's frustrating and unappetizing. Overall, my experience was decent but not outstanding. With a bit more attention to detail, especially with the rice and maybe not use frozen salmon. We don’t mind paying more for excellent food and service. But to pay for mediocre food it leaves you not wanting to return. Also the margarita was not great, we went to Sir Winstons after and had a much better one.
    

    Earls Kitchen + Bar - VernonResponded on November 6, 2024

    Thank you for taking the time to share your experience with us. We’re delighted to hear the Wagyu beef oshi was a standout for you – we're glad it hit the mark! We’re sorry the rest of your experience didn’t match that level. We appreciate your comments as we’re always looking to improve our quality and presentation. Your note on the rice texture is especially helpful, and we’ll review our preparation to ensure a consistently high standard across all dishes. Our team will be revisiting these aspects of preparation right away. We’re also sorry the margarita wasn’t quite right. We will review our recipe with the bar team to refine its taste and quality. Thank you again for your feedback, Earls Management Team
    

    Is this helpful?