Earls Kitchen + Bar - St. Albert

Review summary

1. K

   Kevin

   Edmonton

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   Prices are up Portion size is very noticeable less Prices up for less. Quality is good Great service Going out is less tasteful
   

   Earls Kitchen + Bar - St. AlbertResponded 1 day ago

   Hello Kevin, Thank you for leaving a review and sending your feedback about visiting our restaurant. I am happy to see that you felt good about the food and service but I would definitely like to know more about the value you felt was not great. Any specifics you could share with me would be appreciated. Sincerely, Michael Gange-Harris General Manager.
   

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2. M

   Michael

   Calgary

   30 reviews

   4.0

   30 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Great food really good service, just a little loud tonight.
   

   Earls Kitchen + Bar - St. AlbertResponded 1 day ago

   Hello Michael, Thank you for visiting the restaurant and giving us a 4 star review. I appreciate your comments on the food and service. We have intentionally been increasing the volume of music in our store to enhance the energy but I am sorry if you found it a little too much. In the future if we can find you a quieter space in the store we would be happy to do so. Sincerely, Michael Gange-Harris General Manager.
   

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3. J

   Jacob

   Calgary

   2 reviews

   4.0

   2 reviews

   Dined on November 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Service was prompt. Initial order was delayed. Window seat was absolutely freezing. Food tasted great when came. Staff polite.
   

   Earls Kitchen + Bar - St. AlbertResponded 7 days ago

   Hello Jacob, Thank you for visiting the restaurant and giving us a 4 star review. We will be sure to review the temperature settings in the restaurant based on your feedback, I do apologize that it was not addressed in the moment. If you have any other feedback to share I would love to hear it. Feel free to email me at your convenience, mgangeharris@earls.ca. Sincerely, Michael Gange-Harris General Manager.
   

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4. R

   Renan

   Edmonton

   5 reviews

   5.0

   5 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always overall great service at the St Albert location.
   

   Earls Kitchen + Bar - St. AlbertResponded on November 18, 2024

   Hello Renan, Thank you for visiting the restaurant and leaving a 5 star review, we truly appreciate it! I am very happy to hear that you were happy with the service and we look forward to seeing you again soon. Sincerely, Michael Gange-Harris General Manager.
   

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5. S

   Shannon

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best service I have ever had at this location. Huge improvement recently.
   

   Earls Kitchen + Bar - St. AlbertResponded on November 18, 2024

   Hello Shannon Thank you for visiting the restaurant and leaving a 5 star review, we truly appreciate it! I am very happy to hear that you have seen a change in our service and we look forward to seeing you again soon. Sincerely, Michael Gange-Harris General Manager.
   

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6. A

   Annie

   Edmonton

   27 reviews

   5.0

   27 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service, fast and friendly! I love the changes on the menu!
   

   Earls Kitchen + Bar - St. AlbertResponded on November 9, 2024

   Hello Annie, Thank you for visiting the restaurant and leaving a 5 star review, we truly appreciate it! If there was anything we could have done to improve your experience I would love to hear it. Feel free to email me at your convenience, mgangeharris@earls.ca. Sincerely, Michael Gange-Harris General Manager.
   

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7. S

   Susan

   Edmonton

   5 reviews

   5.0

   5 reviews

   Dined on November 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Haven’t been to Earls for quite some time , but as usual the food was well prepared and plenty of choices. Our server, Adam was attentive but not too much ( hate hovering) and enjoyed 1/2 price bottle of wine night :)
   

   Earls Kitchen + Bar - St. AlbertResponded on November 6, 2024

   Hello Susan, Thank you for visiting the restaurant and leaving a 5 star review, we truly appreciate it! I am happy to hear that Adam took such great care of you and we will be sure to recognize him. We hope to see you again soon! Sincerely, Michael Gange-Harris General Manager.
   

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8. D

   Denise

   Edmonton

   8 reviews

   5.0

   8 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for dinner with a couple girlfriends to celebrate our October birthdays. Our server, Nahomes, was fantastic - made sure we were well taken care of. And chef Matt came to our table to make sure everything was to our liking. They both made us all feel very special. It was a lovely way to celebrate together.
   

   Earls Kitchen + Bar - St. AlbertResponded on October 27, 2024

   Hello Denise, Thank you for visiting the restaurant and leaving a 5 star review, we truly appreciate it! I am happy to hear that Nahome took such great care of you. We will be sure to recognize both him and Matt for making your visit memorable. Sincerely, Michael Gange-Harris General Manager.
   

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9. M

   Maarten

   Calgary

   6 reviews

   vip
   2.0

   6 reviews

   Dined on October 20, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Place was only about 30% full. We waited 40 minutes for our food. Food was almost cold, potato squares undercooked and coleslaw was not on plate so our waitress saw that and brought a bowl with coleslaw. Our waitress was friendly and tried her best. We are disappointed because we love to eat at Earls Restaurants.
   

   Earls Kitchen + Bar - St. AlbertResponded on October 21, 2024

   Hello Maarten, Thank you for sending feedback about your visit to our restaurant Saturday. Please accept my apologies for the slow service and poor quality food you received. I can assure you my Head Chef and I have followed up with our team to try and prevent this happening again in the future. I would be happy to invite you back for a return visit or send you a Gift card as compensation. Please let me know your preference. My email is mgangeharris@earls.ca. Sincerely, Michael Gange-Harris General Manager
   

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10. L

    Luke

    Edmonton

    6 reviews

    vip
    5.0

    6 reviews

    Dined on October 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a hit at this location, food and service was great!
    

    Earls Kitchen + Bar - St. AlbertResponded on October 18, 2024

    Hello Luke, Thank you for visiting the restaurant and leaving a 5 star review, we truly appreciate it! If there was anything we could have done to improve your experience I would love to hear it. Feel free to email me at your convenience, mgangeharris@earls.ca. Sincerely, Michael Gange-Harris General Manager.
    

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