Earls Kitchen + Bar - Sherway

Earls Kitchen + Bar - Sherway reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Christina

   Toronto2 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was good—with the exception of my chicken in the Santa Fe chicken salad being too dry. Table service was terrific from Claire—she was the right amount of attentive and helpful. My issue was with the service at the host desk. I booked a reservation for 6:30 pm. My party of 3 arrived at 6:25 pm. We were told it would just be a minute. After 10 min of waiting, I checked in with the host stand only to be told they were clearing tables and it would just be a few more minutes. Another 10 min later, I checked with the host stand and again told it would be a few more minutes. We were not seated for our 6:30 reservation until. 6:50 or 6:55. Our wait for a table was unacceptable given we had made a reservation.
   

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2. S

   Stamatina

   Toronto2 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   I found service was lacking. Our waiter disappeared and I had to ask 2 other people for the bill to pay. I was shocked tea was $5 and a glass of pop full of ice. Food was good , but sliders were not worth it for the small amount of meat on it. The slice of cheesecake for $17 not worth it either.
   

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3. OT

   OpenTable Diner

   Toronto1 review

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Earls is a consistent and great venue but this time around drinks were not correct and waitress did not even ask if we needed anything. Service lacked typical standards for Earls.
   

   Earls Kitchen + Bar - SherwayResponded today

   Hi there, Thank you for taking the time to leave us a review. I’m sorry to hear that your experience with us did not meet the standard we hold at Earls. Your feedback has been passed along to our service team in order for us to best improve the guest experience. I would love to get on a call and get some more details if you would like to discuss further. Feel free to reach out at tara.koppikar@earls.ca at a time that is convenient for you. I look forward to hearing back from you. Tara Koppikar Restaurant Manager
   

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4. J

   John

   Toronto2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Cajun chicken and ribs were fantastic.
   

   Earls Kitchen + Bar - SherwayResponded 1 day ago

   Hi John, Thank you so much for taking the time to leave a review at Earls Kitchen + Bar. We're glad to hear you enjoyed your meal with us and look forward to seeing you again soon! Have a wonderful night! Ksenija Ikonic Guest Experience Manager
   

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5. R

   Ross

   Toronto6 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and great service. Highly recommended.
   

   Earls Kitchen + Bar - SherwayResponded 1 day ago

   Hi Ross, Thank you so much for taking the time to leave a review at Earls Kitchen + Bar. We look forward to seeing you again soon! Have a wonderful night! Ksenija Ikonic Guest Experience Manager
   

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6. R

   Roxanne

   Toronto8 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous service with friendly staff who made great suggestions and recommendations. Food was delicious with drinks serve cold, and the entrées coming steaming hot.! Absolutely perfect! Earls has a menu that suits any taste and the freshness is top-notch Great open and Aries surroundings at the Sherway location. This is my second visit and I will definitely be back again
   

   Earls Kitchen + Bar - SherwayResponded 4 days ago

   Hi Roxanne, Thank you for taking the time to leave a review at Earls Kitchen + Bar. We are thrilled to hear about your great experience with us and look forward to seeing you again soon! Have a wonderful night! Ksenija Ikonic Guest Experience Manager
   

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7. OT

   OpenTable Diner

   Toronto2 reviews

   2.0

   Dined on March 9, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Was greeted by a hostess who very obviously rolled her eyes at another customer. Our server got our order wrong and brought appetizers and mains all together. We mentioned it to her and got a quick apology and then we were ignored for the rest of our meal. We needed extra cutlery and more water and couldn’t get anyone to our table. We finished our meals and waited 15 minutes before anyone noticed to clean our plates. They cleared one plate and didn’t come back again. It wasn’t until we flagged down our server to ask for a bill that they then took another plate. All around poor service. Food was good. But the service needs improvement.
   

   Earls Kitchen + Bar - SherwayResponded 7 days ago

   Hi there, Thank you for taking the time to leave us a review. I’m sorry to hear that your experience with us did not meet the standard we hold at Earls. Your feedback has been passed along to our service team in order for us to best improve the guest experience. I would love to get on a call and get some more details if you would like to discuss further. Feel free to reach out at tara.koppikar@earls.ca at a time that is convenient for you. I look forward to hearing back from you. Tara Koppikar Restaurant Manager
   

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8. T

   Tanya

   Toronto2 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Earls is typically my go to place for dinner with friends. Server although new, was attentive. Service was fast. Meal and drinks amazing. Highly recommended Earls.
   

   Earls Kitchen + Bar - SherwayResponded 4 days ago

   Hi Tanya, Thank you so much for taking the time to leave a review at Earls Kitchen + Bar. We sincerely appreciate the kind words and look forward to seeing you again soon! Have a wonderful night! Ksenija Ikonic Guest Experience Manager
   

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9. D

   David VIP

   Toronto34 reviews

   4.0

   Dined on March 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was good, service was excellent . Nice fresh interior design. Highly recommend this restaurant.
   

   Earls Kitchen + Bar - SherwayResponded 4 days ago

   Hi David, Thank you so much for taking the time to leave a review at Earls Kitchen + Bar. We look forward to seeing you again soon and hope you have a great night! Ksenija Ikonic Guest Experience Manager
   

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10. N

    Nina

    Toronto6 reviews

    5.0

    Dined on March 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and excellent service 👍 strongly recommend
    

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    Earls Kitchen + Bar - SherwayResponded 4 days ago

    Hey Nina, Thank you so much for taking the time to leave a review at Earls Kitchen + Bar. We look forward to welcoming you back! Have a great night! Ksenija Ikonic Guest Experience Manager
    

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