Earls Kitchen + Bar - Langley

Review summary

1. D

   Dale

   Vancouver

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Went to meet relatives for lunch. It got mentioned that it was my b/day and the waitress wished me a happy b/day. Service was great.. She gave us extra time to order as we were catching up on news since our last get together. When we finished eating along came two desserts one with a lit candle. I was surprised but pleased. Great lunch experience. Food was great!!
   

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2. G

   Gaby

   Vancouver

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was good a bit salty but overall good experience
   

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3. M

   Marcelle

   Vancouver

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   My reservation was for the dining room. Upon arrival, I mentioned my reservation. The hostess seated us in the lounge area. The noise coming from the adjacent tables was simply unbearable. To the point we could not even listen to what the waitress was telling us. My business meeting ended up being super stressful, since we spent our lunch surrounded by such loud noise and screaming at each other. In addition, my steak was undercooked and peppercorn seasoned, even though I asked not to.
   

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4. A

   Andrea

   Vancouver

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Extremely long wait for food. Food modifications missed. Cold fries., although they replaced them. Slow service didn’t ask for more beverages others as server was run off her feet.
   

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5. a

   ajminder

   Vancouver

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   They screwed with my meal. I asked for no meat and it ended up with meat.
   

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6. J

   José Manuel

   Vancouver

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Everything was excellent and the service was very good!
   

   Earls Kitchen + Bar - LangleyResponded 5 days ago

   Hi! Thank you so much for taking the time to write us a review on your visit with us. We were so happy you chose to celebrate with us! We look forward to host you again soon! Megan Kerfoot, Guest Experience Manager
   

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7. M

   Melanie

   Vancouver

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly service, excellent food. We had a lovely time and would go again.
   

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8. S

   Sherie

   Vancouver

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Pasta wasn't cooked enough for my liking . Also thought cost was a bit high for amount you got. Dessert wast delicious but pricy
   

   Earls Kitchen + Bar - LangleyResponded 5 days ago

   Hi Sherie! Thank you so much for taking the time to write us a review on your visit with us. I have noted your comments about the pasta and will be sure to pass it along to the team. If you have any additional comments or feedback for us, Please don’t hesitate to email me at - Megan.kerfoot@earls.ca Megan Kerfoot, Guest Experience Manager
   

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9. S

   Shawn

   Vancouver

   2 reviews

   3.0

   2 reviews

   Dined on February 18, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   I go to Earl’s Langley often and have always had great experiences. Last night was the worst service I’ve received there, and one of the worst I’ve had anywhere in a long time. We ordered appetizers fairly quickly when we sat down, as everyone was quite hungry. We ate the appy’s and drank the water, and both sat empty for close to 20 minutes. The waitresses the table next to us actually asked and then refilled our water. When we finally ordered, I felt the food took longer than it should to come out, (though I am irritated by this point and maybe due to that everything seemed to be a long time now). After we were done eating we sat for a while as I wanted a container to take the rest of my food, and get the bill. My starting point is 20% for a tip, I ended up leaving 15%, and still felt that was too high. The food was great though, as i usually find it is. I realize that they might have been a little busy when we first arrived with it being Family Day, but within 1/2 hour or so people were clearing out. The restaurant was almost empty by the time we left 1.5 hours later. B
   

   Earls Kitchen + Bar - LangleyResponded 7 days ago

   Hi Shawn! Thank you so much for taking the time to write us a review on your visit with us, I would love the opportunity to chat further about your visit, and regain your trust as a guest in our restaurant. Please don’t hesitate to email me at - megan.kerfoot@earls.ca Megan Kerfoot, Guest Experience Manager
   

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10. S

    Scott

    Vancouver

    4 reviews

    5.0

    4 reviews

    Dined on February 17, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Carly was an amazing server!!! She made us feel like VIPs
    

    Earls Kitchen + Bar - LangleyResponded 7 days ago

    Hi Scott! Thank you so much for taking the time to write us a review on your visit with us. I am so glad you enjoyed your experience. We look forward to hosting you again soon, Megan Kerfoot, Guest Experience Manager
    

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