Earls Kitchen + Bar - Fir Street - Vancouver

Review summary

1. D

   Diana

   Vancouver9 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Earls at Fir and Broadway is our favourite spot for a business lunch. The tables are spaced sufficiently in order to have useful discussions without distractions from neighbouring diners. The servers are very attentive to our needs without being intrusive. Diana G.
   

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2. K

   Kameron VIP

   Vancouver7 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanks to Tate, Jordan and Andy for ensuring our experience was awesome despite the occasion being less than celebratory.
   

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3. C

   Clare

   Vancouver1 review

   2.0

   Dined on March 10, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Very disappointed with the service and food quality. A server came by and introduced herself. Soon after she became a busgirl in a different section! We were completely ignored until I asked to have someone take our order. We were offered comp desserts at the end of our meal, which was nice gesture, but we will not be returning. We were also seated at a table next to a party of 10 who had a screeching child. Unfortunately, this Earl’s location has really gone downhill.
   

   Earls Kitchen + Bar - Fir Street - VancouverResponded 7 days ago

   Hi Clare, I wanted to take the time to thank you for taking the time to deliver this feedback, it is truly what makes us better from every experience. I am so sorry we missed the mark on your experience, and I want you to know that this is not where our standards lay when it comes to the quality of the guest experience. I would love to offer you the following: 1) If you could email me a copy of your receipt, or time of payment, I would love to reimburse you for this experience, as this is not an experience I would want you paying for 2) A redemption experience in hopes of regaining your trust, and truly showcasing the type of experience we can deliver on. This is essentially a credit of $150. Feel free to email me at christian.melo@earls.ca at your convenience. Christian Melo GM
   

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4. OT

   OpenTable Diner

   Portland1 review

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated my birthday here with all my friends. Fun vibes and great staff
   

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5. d

   dave

   Manitoba1 review

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was thorough and very attentive. Earls always does a great job with the service and the solarium is a really nice spot for dinner.
   

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6. D

   Deborah

   New York City11 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was lovely and very patient as our table wasn’t very organized when it came time to order … The new item of the steak with sushi was a hit !
   

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7. OT

   OpenTable Diner

   Vancouver2 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jared was a wonderful server, food came fast and hot, and management was super hospitable!
   

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8. K

   Kevin VIP

   Atlantic Canada1 review

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great service and food! The atmosphere is perfect for our lunch meetings.
   

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9. A

   Anna VIP

   Vancouver35 reviews

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great early dinner and caught the last few minutes of happy hour. The staff were very accommodating to our seating needs- thank you very much! Food was great and service was mostly smooth up until the end. We were long done our food and most of our plates were taken away when our server couldn't be found for the longest time so we could ask for the bill. Other than that it was a great dine in experience.
   

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10. m

    michael VIP

    Vancouver7 reviews

    3.0

    Dined on March 4, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Great happy hour menu and love the wine Tuesday. Everything was great except for the wagyu sushi press. The rice was not cooked thru so there were hard bits. Manager replaced it with another one but it still had the same problem. Appreciate the gesture of the comped dessert but the chef has to taste the rice as it was really unacceptable to have half cooked sushi ride in Vancouver x 2. Great front of house service as usual
    

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