Downtown Grille

Review summary

1. C

   Chris

   VIP

   Greensboro

   129 reviews

   5.0

   129 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal meal. Service was 100% and so friendly & personable. Make a reservation immediately, twice!!
   

   Downtown GrilleResponded 1 day ago

   Thank you, Chris! It means a lot to know that our staff provided such friendly and professional service during your visit. We are delighted to see that you found dining with us such a wonderful experience that you want everyone else to enjoy it, too. We can't wait to take your next reservation!
   

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2. S

   Sonny

   Greensboro

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing place to eat! The food, drinks and the staff were phenomenal! Great ambiance and view as well. This is a 5 star restaurant all the way.
   

   Downtown GrilleResponded 1 day ago

   Wow! Thank you, Sonny! We strive for excellence in every dish we create and every interaction we have, and we are so glad to know that that commitment shines through. We look forward to having you as our guest again soon!
   

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3. S

   Susan

   Western NC

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Great spot but a little loud. Waiter warmed up to the table. They were short staffed and he was trying to cover. Delicious food. Very accommodating! Will definitely go back!
   

   Downtown GrilleResponded 1 day ago

   We're so pleased that you enjoyed our food, Susan, and we're happy to hear that our staff was able to cover your table and provide friendly service. Thank you for your feedback on the acoustics. It is an issue we are working on correcting, and we look forward to soon being able to provide you with an even better atmosphere for your dining pleasure.
   

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4. D

   David

   Greensboro

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding dinner with a great selection of delicious food. The drink menu was fantastic as well. Our waiter was superb. The dessert menu was limited.
   

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5. A

   Ann

   Charlotte

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing atmosphere, service and food and quality! So consistent too!
   

   Downtown GrilleResponded 1 day ago

   Thank you for the 5-star review, Ann! We really appreciate knowing that you find this level of quality dining has been a consistent experience for you on each of your visits. We look forward to many more opportunities to serve you with excellence.
   

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6. S

   Stan

   Greensboro

   1 review

   5.0

   1 review

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I absolutely enjoyed everything! The food was delicious and the service was on point! We are definitely going back!
   

   Downtown GrilleResponded on January 9, 2025

   Fresh, delicious food and professional, friendly service are our highest goals, and so we are so pleased to see that you enjoyed both during your recent visit! We are so glad you'll be coming back; we can't wait to serve you again!
   

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7. T

   Terry

   Greensboro

   2 reviews

   5.0

   2 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The entire experience, from the greeting to the farewell, was exceptional. The GM, Mark, I believe, was extremely courteous and personable, and the wait staff was attentive without being overly intrusive or interruptive of my dining experience. And the Lamb Lion and pickled tomatoes were indeed delightful!
   

   Downtown GrilleResponded on January 2, 2025

   Wow! We are so excited to hear that you enjoyed such a great experience from the moment you stepped through our doors! We look forward to the opportunity to provide you with another full-service, 5-star experience again soon.
   

   1 person found this helpful

8. D

   David

   Greensboro

   1 review

   5.0

   1 review

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service with nice modern ambiance.
   

   Downtown GrilleResponded on January 2, 2025

   Hi, David! We are so happy to see that you enjoyed a 5-star dining experience with us. We look forward to having you as our guest again soon!
   

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9. R

   Ryan

   Greensboro

   5 reviews

   4.0

   5 reviews

   Dined on December 29, 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food was truly excellent from starters to dessert. The space is very modern. The service was disappointing and not commensurate with the prics. It was very slow to get drinks, had to ask for water refills and remind about outstanding bar drinks several times, dessert menu presented while my wife was still eating her entree, check presented while still eating dessert, etc.
   

   Downtown GrilleResponded on January 2, 2025

   Ryan, my name is Jon Willis and I am the GM here at the DTG. Thank you so much for giving us a thorough breakdown on your experience. I am sorry I was not able to touch your table the night of your visit so to rectify this sooner. This is completely unacceptable and I would be honored to have you all back in here to provide a much more polished experience with us. If you would be willing, I would like to send you a gift card to be able to do that. Thank you for your understanding and we look forward to hitting the mark next time. Thank you
   

   1 person found this helpful

10. B

    Brad

    Charlotte

    2 reviews

    5.0

    2 reviews

    Dined on December 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Great food. Service wasn’t bad. Would have expected a little more attention with such a small venue. Overall, still great!
    

    Downtown GrilleResponded on December 29, 2024

    Hi, Brad! We appreciate the five stars, and we're happy to hear you enjoyed your meal. We appreciate your feedback on the service, as it helps us improve the dining experience for all of our guests. We hope you'll choose to dine with us again soon!
    

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