Doughbird - Tucson

Review summary

1. A

   Ashleigh

   Denver

   10 reviews

   4.0

   10 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service, food, and ambience were good. Prices felt high given the portion sizes but I guess that’s just where we are these days. We’ll likely be back but probably not often.
   

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2. L

   Lauren

   VIP

   Phoenix

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   The male server at 3:30 pm was SO rude. He messed up our order and tried to blame us. No, I didn’t incorrectly as you to put cheese when I’m lactose intolerant. He also then overcharged our final by $40+ and was also rude when we pointed it out.
   

   Doughbird - TucsonResponded today

   Thank you for your review. I sent you a DM.
   

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3. J

   Joe

   VIP

   Tucson

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time as always with great food. A side of fries though for $8.00 was a little much.
   

   Doughbird - TucsonResponded today

   Thank you so much for the review! We will make sure to celebrate all special occasions with you next time :)
   

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4. W

   Wendy

   Denver

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and drink. A little loud for our liking, but that’s our only complaint. Super service and according to my eleven year old, the best chicken tenders he’s ever eaten.
   

   Doughbird - TucsonResponded today

   Thank you so much for the great review! And thanks for the little ones stamp of approval :)
   

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5. B

   Barbara

   Tucson

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   4 diners, three meals were excellent. My chicken fingers were too salty. Seated next to bar, which was very noisy, service was adequate, failed to check in with us, slow to present check
   

   Doughbird - TucsonResponded 1 day ago

   I'm so sorry to hear about your experience. I completely understand how frustrating it must have been to not be seated where you expected and then experience delays in service. That's not the level of care we strive to provide. It seems like we fell short in both seating arrangements and timely service, and I want to sincerely apologize for that. We truly value you as a guest and would like the opportunity to make things right. If you could please reach out, we would appreciate it and would love the opportunity to make it better. Look forward to hearing from you.
   

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6. d

   dan

   Phoenix

   6 reviews

   4.0

   6 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Our business dinner started off in a bad way. Our server had an attitude! Once this was brought to the attention of the manager everything changed for the better. Our new server was fantastic, she was attentive, the original server offered an apology and free dessert for the table and the manager was extremely polite and courteous. Overall an initial bad experience ended up being an enjoyable night w great food. The Fox Restaurant chain is one of my favorite chains here in town! If something does go wrong they own up to it and make sure the customer leaves happy!
   

   Doughbird - TucsonResponded 1 day ago

   We truly apologize once more for the inconvenience, and we thank you for giving us the opportunity to make things better for your party. :)
   

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7. S

   Stephanie

   Tucson

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were a party of 10 and the service and timing with food was great. Food was amazing!
   

   Doughbird - TucsonResponded 2 days ago

   Thank you for the glowing review. Hope to see you again soon!!!! Happy Holidays to you and yours! PS Be sure to check out our Christmas Eve & NYE Prime Rib Special!
   

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8. P

   Peter

   VIP

   New York City

   41 reviews

   4.0

   41 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Everyone enjoyed their pizzas. I had the chicken parmigiana, which was also good
   

   Doughbird - TucsonResponded 3 days ago

   Thanks for the positive feedback! Can't wait to see you again.
   

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9. B

   BJ

   Phoenix

   10 reviews

   5.0

   10 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food and the reservation helped. Recommend reservations, place gets packed fast.
   

   Doughbird - TucsonResponded 2 days ago

   Thank you so much for the five-star review and great tips!
   

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10. R

    Rick

    San Diego

    7 reviews

    5.0

    7 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server, Hannah was a joy to a complex party of 13 who all arrived at different times. with a small dining time window plus 5 kids and an infant. Great job Hannah and Doughbirds!
    

    Doughbird - TucsonResponded 2 days ago

    Thank you so much for kind words. We will make sure to pass on the big shout to Hannah! :)
    

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