Del Frisco's Grille - World Trade Center

Review summary

1. T

   Teron

   New York City

   2 reviews

   1.0

   2 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They preceded to take my 9:15 reservation even though the kitchen closed at 9:30. We rushed to order. Our waiter completely forgot to put in our appetizers. The steak was underwhelming. After the first couple of bites, it was completely downhill. Overall a pretty awful experience.
   

   Is this helpful?

   Report
2. R

   Rovshan

   New York City

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Unprofessional manager!!! I made reservation at 7pm. Arrived 30 minutes before to make sure everything is going to be good. They told me my table is getting ready upstairs for 7 people they told us to come back at 7. When we came back they put us next to bar on high chairs table. We had small kids. My daughter fell off from the chair. I don’t know what this manager was thinking of when he sat us down on a high chairs with a five year old. Very unprofessional. Made us wait 40 more minutes for the table that was reserved. What is the point of making reservations?????
   

   Is this helpful?

   Report
3. J

   Jennifer

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great experience. My fav restaurant. Would definitely come back to this location
   

   Is this helpful?

   Report
4. J

   Jaycee

   Atlanta Metro

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 4

   Made a reservation here for my boyfriend’s birthday dinner. The cheese steak eggrolls were 7/10, very good appetizer. We ordered the 45 year aged NY strip. It was undercooked, cold in the center, flavorless and cost $75 , I wanted to cry. We ordered the mashed potatoes and the macaroni and cheese for sides, mashed potatoes were good and macaroni and cheese was good but not great or worth the price. And I guess maybe they forgot about his birthday or maybe could read our faces that we were disappointed but they didn’t do anything for the birthday like they had said they would.
   

   Is this helpful?

   Report
5. R

   Ren

   VIP

   New York City

   6 reviews

   5.0

   6 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Eva, was incredible. She was so kind, made great recommendations, and made sure my mom’s experience as an out of town visitor was pleasant. Thank you very much for the great experience!
   

   Is this helpful?

   Report
6. M

   Michael

   New York City

   1 review

   5.0

   1 review

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came here for a business lunch with a client. We were seated very quickly and the ambience was wonderful. We sat in a booth nearby the bar and front windows so we had a lot of light and were able to see what we think may have been light flurries of snow. Lunch time rush also means there was a moderate amount of talking but nothing major to detract from our lunch. We had cheesteak egg rolls, ahi ahi tacos for appetizers and the group had steak, spinach, mashed potatos, and fries to share. Everything was delicious and the staff were very courteous and attentive.
   

   Is this helpful?

   Report
7. I

   Ismael

   VIP

   New York City

   71 reviews

   2.0

   71 reviews

   Dined on December 3, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   Easily the worst and most disappointing experience I've ever had at a Del Frisco's, or any one of the marquee steakhouses in the US. Our food came out an hour late, cold, and without a sincere apology or attempt to make it up. My clients and I were too late for our next appointments to sit and wait for replacements that were never offered anyway...
   

   Is this helpful?

   Report
8. K

   Kevin

   Richmond

   9 reviews

   5.0

   9 reviews

   Dined on December 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great service. Excellent food. We were a larger party and everything was cooked perfect and well timed.
   

   Is this helpful?

   Report
9. A

   Alan

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on December 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I live in the neighborhood, my wife Linda and I come in multiple times a week. The hostess, The Mangers are Super friendly, they treat us like Family! My go to is the Cobb Salad with Grilled Shrimp, which is exceptional in taste and size, the lump crab cake is very tasty, one of the best I’ve had in size and how it’s prepared. The waiter service are very attentive, they constantly come to the table to either check on us or refresh our drinks, Del Friscos on Vesey Street is a great place for family, friends and you get the whole experience. Kudos to the Managers who run this restaurant!! Alan & Linda..
   

   Is this helpful?

   Report
10. D

    D

    VIP

    Jacksonville

    172 reviews

    5.0

    172 reviews

    Dined on November 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service at the hand of Josh Narain Made some great suggestions which were spot-on in every respect. Made us feel as if we were the only guests in the restaurant. We'll return on our next visit to NYC for sure!
    

    Is this helpful?

    Report