Daily Gather

Review summary

1. K

   Kate

   Houston

   1 review

   4.0

   1 review

   Dined on February 23, 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   I’ve been there many times and today I had brought family in from out of town and we were all disappointed in the service. Especially since it’s not a cheap place. Our server was pretty horrible. She never introduced herself, when I asked which kinds of bread they had she said I don’t know and never offered to check, she never checked on us or asked how our food was or if anyone needed anything and when we sat there for a while after, she never came back to ask if we wanted water or if the few people that showed up later wanted anything. Also checked on reservation that it was someone’s birthday in our party and although that could have been an issue with communication from the server, she didn’t offer a free dessert for them Or even say happy birthday.
   

   Daily GatherResponded 7 days ago

   Hi Kate, Thank you for taking the time to share your feedback. We’re truly sorry that the service did not meet expectations, especially during such an important visit with family. We always strive to provide a warm and attentive experience, and it’s disappointing to hear that we fell short. Your concerns have been shared with our team to ensure we address these issues and improve moving forward. We appreciate your continued support and would love the opportunity to welcome you back for a much better experience.
   

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2. C

   Cristy

   Houston

   5 reviews

   5.0

   5 reviews

   Dined on February 22, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our waitress was amazing and truly made the difference
   

   Daily GatherResponded 7 days ago

   Thanks, Cristy! We’re so glad your waitress made a difference. Hope to see you again soon!
   

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3. R

   Rachelle

   Houston

   3 reviews

   1.0

   3 reviews

   Dined on February 18, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We were ignored for at least 5 minutes after being seated. It was a Monday night and the restaurant was empty. Coming to take our order was after thought. There was no welcome to our restaurant, have you been here before, are you celebrating anything, do you have any questions, it was what do you want. The food was average at best, the salad was over dressed and to acidic, the oysters were sandy, the banana foster pudding was mediocre at best.
   

   Daily GatherResponded on February 19, 2025

   Hi Rachelle, I’m truly sorry that your experience did not meet expectations. We strive to provide a warm, welcoming atmosphere and attentive service, and I regret that we fell short during your visit. Your feedback regarding the food and service has been shared with our team so we can address these concerns and improve. We’d love the opportunity to make things right and provide you with a better experience in the future. We hope to welcome you back soon!
   

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4. L

   Louis

   VIP

   Houston

   16 reviews

   4.0

   16 reviews

   Dined on February 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   We went to brunch at this restaurant. I had the Bison Hash and others in my party had the garden omelet, avocado toast, and the shrimp & grits. I had a bite of the other plates and everything tasted great! A serious pet peeve that this restaurant can easily remedy and save time & money in the process, is how management apparently encourages the servers to NOT write down people's orders but commit them to memory instead. Perhaps the management thinks that this somehow is part of their brand's culture or something. I don't know. However, since we had several dishes brought to us simply wrong (and not what we ordered) --- where I got over-hard eggs when I ordered over-medium, my wife got runny eggs (when she asked for hard poached eggs a la carte) and my sister who ordered an entirely different dish got the hard-poached eggs instead, that just makes things irritating. We then asked for a grilled salmon fillet prepared simple (salt and pepper) for my young daughter, but they brought smoked salmon. Mind you, that smoked salmon tasted delicious (I took a small bite) but it wasn't what we ordered, and my daughter didn't like it. To the restaurant's credit, the server brought out a new salmon for us and also brought out a pouched egg as ordered for my wife, but I just let my own incorrect order just slide since I didn't want to wait for any new dish. If this restaurant lets their servers simply WRITE DOWN their customers' orders --- you know, like how they've done in eating establishments for the past few centuries --- things would go much smoother for all parties involved. To sum up: It sounds like I'm down on this place. I'm not. The food was really good, and the greenspace play area next door is great for families with kids. But just WRITE DOWN THE ORDERS! Good grief, people! This is an EASY Fix for this restaurant! If this place wants to be "different", give your servers tablets, smart phones, or paper plates to take down orders, but TAKE THEM DOWN!
   

   Daily GatherResponded on February 19, 2025

   Hi Louis, Thank you for taking the time to share your experience. We’re so glad you enjoyed the food and appreciate your feedback about the service. We completely understand how frustrating it must have been to receive incorrect orders, and we sincerely apologize for the inconvenience. Your concerns have been shared with our team so we can improve our order accuracy and overall guest experience. We truly value your feedback and hope to have the opportunity to provide you with a seamless experience on your next visit. We’d love to welcome you back soon!
   

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5. E

   Erik

   Houston

   1 review

   1.0

   1 review

   Dined on February 16, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   Ambiance was great! But the service was not good at all. We waiting 20-25 minutes just to see our server. It was not a busy night. Shrimp & Grits were horrible
   

   Daily GatherResponded on February 19, 2025

   Hi Erick, Thank you for sharing your experience with us. I’m truly sorry to hear that your visit didn’t meet expectations. We strive to provide a seamless and enjoyable dining experience, and it’s disappointing to know that we fell short. Please know that we are addressing your concerns internally to ensure improvements moving forward. We’d love the opportunity to welcome you back and provide the level of service and quality that we hold ourselves to. If you’d like to share more details, feel free to reach out—we appreciate your feedback and hope to see you again soon.
   

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6. G

   George

   Las Vegas

   7 reviews

   2.0

   7 reviews

   Dined on February 16, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Over an hour to get dinner. Over salted snapper was not edible. David, our server, was slow and inattentive. Manager tried to make things better but likely will not return.
   

   Daily GatherResponded on February 19, 2025

   Hi George, Thank you for your feedback. I’m sorry to hear that your experience didn’t meet expectations, especially with the wait time and food quality. This is not the level of service we strive for, and we truly appreciate you bringing it to our attention. We are addressing these concerns with our team to ensure we improve moving forward. We’d love the opportunity to welcome you back and provide the experience we know we can deliver. Hope to see you again soon!
   

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7. S

   Sasa

   Houston

   1 review

   2.0

   1 review

   Dined on February 15, 2025

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 1

   We were seated on the patio but I don’t feel that the restaurant was prepared for patrons to be on a patio. Weather was cold and it was rainy. The restaurant didn’t have enough heaters to go around and parts of the patio were not covered. The table and seat cushions we were seated at were wet. Staff was great and tried to accommodate us and even comped us a desert. Food was getting cold fairly quickly due to the cold weather. Overall, food and service were great but ambiance and overall experience was below what I expected.
   

   Daily GatherResponded on February 19, 2025

   Hi Sasa, Thank you for your feedback. We’re happy to hear that you enjoyed the food and service, but we’re truly sorry that the patio experience fell short of expectations. We always strive to provide a comfortable and enjoyable environment for our guests, and we regret that we weren’t better prepared for the weather that evening. Your feedback is important, and we’ll be reviewing this with our team to ensure we improve in the future. We appreciate you giving us a try and hope to welcome you back for a much better experience next time!
   

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8. M

   MAX

   VIP

   Phoenix

   7 reviews

   5.0

   7 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great restaurant! Great vibe! The food is not always perfectly executed, but overall I’d say this is a great place to go.
   

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   Daily GatherResponded on February 19, 2025

   Hi Max, Thank you for your kind words! We’re thrilled to hear you enjoyed the vibe and had a great experience overall. We appreciate your feedback on the food execution and will share it with our team as we’re always striving to improve. Looking forward to welcoming you back soon for another great visit!
   

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9. E

   Edward

   Houston

   10 reviews

   3.0

   10 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   I like the food and liked the service. My issue is they Nickle and Dime you for everything. I ordered spaghetti, but it’s $5 extra for each meatball… really… each meatball!!! I don’t mind paying extra for a protein, but each meatball!… which was the size of a golf ball. You also had to pay $2 extra for cornbread for your soup or salad. I ordered a Tom Collins and they charged me extra for Hendricks Gin that I did not request and the drink was $18. I’ve NEVER spent $18 on a Tom Collins’s even at a 4 and 5 star restaurant. I wouldn’t come again solely on the pricing of the restaurant.
   

   Daily GatherResponded on February 19, 2025

   Hi Edward, Thank you for sharing your feedback. We’re glad to hear you enjoyed the food and service, but we’re sorry that the pricing didn’t meet your expectations. We always strive to be transparent with our menu pricing, and we appreciate you bringing this to our attention. Regarding the cocktail charge, that’s certainly not the experience we want for our guests, and we’d be happy to look into it further. Please feel free to reach out to us directly - we’d love the opportunity to make things right and ensure your next visit is a better one. Your feedback is valuable to us, and we truly appreciate it.
   

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10. M

    Miguel

    VIP

    Hawaii

    2 reviews

    1.0

    2 reviews

    Dined on February 15, 2025

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2

    Disappointing Valentine’s Day Experience I made a reservation to take my fiancé to dinner on Valentine’s Day. Upon arrival, we were told that our reservation was for outdoor seating. We kindly requested to be considered for an indoor table, and they assured us they would let us know if anything became available. We waited outside in 49°F weather, hoping for a table inside. After some time, we decided to move to the bar since that was the only option they offered. However, during our time there, we noticed several empty tables that remained unoccupied throughout the evening. It was surprising and disappointing that they didn’t accommodate us, especially given the circumstances. Was not worth the $250 check. The food was average at best—small portions with high prices. Unfortunately, the overall experience left us with no desire to return or recommend this place to others. Let me know if you’d like any further tweaks!
    

    Daily GatherResponded on February 19, 2025

    Hi Miguel, We appreciate you taking the time to share your experience. I’m truly sorry that your Valentine’s Day dinner did not go as planned. We understand how frustrating it must have been to wait in the cold while hoping for an indoor table, only to see open tables remain unused. That’s not the experience we want for our guests, especially on such an important occasion. Your concerns have been shared with our team so we can improve our communication and guest accommodations in the future. We’d love the opportunity to welcome you back and provide the exceptional experience we strive for. We hope to see you again soon.
    

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