Cypress & Oak

Review summary

1. OT

   OpenTable Diner

   St. Louis2 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   The restaurant is beautiful, the waitress was friendly. She took awhile to wait on us, and didn’t really have good timing on clearing plates or noticing that when they brought our dinner we didn’t have forks or knives. Steak was ordered medium rare, came out totally brown throughout. Samon was ok, nothing to come back for. Caprese salad was wonderful, wedge salad was good. Brown butter cake was to die for.
   

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2. OT

   OpenTable Diner

   Louisville2 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Service started out slow, we sat for 15 minutes after getting seated without being waited on. Once we spoke to the hostess, a waitress came and brought water. From then on service was very good. Food was very good. Ended up enjoying the evening out and would recommend. Nice place and a welcomed addition to the Frankfort area. The blacken cod and the medallions were excellent and the brown butter cake- delicious!
   

   Cypress & OakResponded 1 day ago

   Thank you for being so patient with our service staff and we are so glad to hear your experience turned out so enjoyable! We hope to see you back soon!
   

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3. K

   Kathy VIP

   Louisville11 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Table of eight, and everyone was very pleased with their food from shrimp to crabcakes to steak to hamburger. Salad zucchini it was all good.
   

   Cypress & OakResponded 1 day ago

   Thank you so much for coming out to see us on Friday! Hope you make it back so we can wow you again!
   

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4. B

   Bella

   Louisville1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was exquisite! Could not recommend more! We were so happy that we decided to eat here on our trip!
   

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5. OT

   OpenTable Diner VIP

   Louisville1 review

   1.0

   Dined on March 8, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Host was not helpful and we were told we didn’t have a reservation when we arrived. Host was not accommodating and couldn’t help us even though we had a reservation. I have never had any issues with Open Table reservations
   

   1 person found this helpful

6. A

   Angie

   Louisville1 review

   4.0

   Dined on March 8, 2025

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 5

   Steak was excellent. The crab cake wasn't warm. Tasted like it had been frozen then microwaved. No salt or pepper on the table.
   

   1 person found this helpful

7. D

   Donna VIP

   Louisville28 reviews

   1.0

   Dined on March 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Not sure why but we did not get seated for our 7:00 pm reservation. They allowed the table we were to have for a party of 6 to be detained and held over for the guests before us. We walked out not sure we will ever go back too bad too
   

   1 person found this helpful

8. H

   Heather

   Unspecified1 review

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and atmosphere are amazing. Loved the entire experience. If you get desert you must have the browned butter cake! To die for!
   

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9. A

   Audrey

   Louisville1 review

   4.0

   Dined on February 24, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Dined on a slow Sunday evening, it was quiet and there was only 2 other tables when we sat down. Amy was our waitress and she was kind and attentive. I ordered the filet medallions, pretty good flavor from the grill, the sauce was delicious and the potatoes were creamy and flavorful— meat was tender and cooked perfectly. My boyfriend had the sirloin he said it was dry and a tough. We didn’t say anything about it though because I know that cut of meat tends to be that way. Good cocktail and a free birthday dessert for his 25th. I would come back, curious what the hotel next door is like!
   

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10. D

    David

    Nashville2 reviews

    2.0

    Dined on February 23, 2025

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 4

    First time to new steakhouse/bourbon bar in town. Ambiance was nice. Hostess took my coat. That’s the best part of this new spot. App- calamari $21. Frozen, lacking seasoning, very few. Entree- KY beef Sirloin. Over cooked. Asparagus charred. Bland. Gave me discount due to food over cooked. Drink- old fashioned was short. Bourbon selection was greatly lacking. Cost- expensive Service- bartenders were great.
    

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