Culinary Dropout - Gilbert

Review summary

1. T

   Tara

   Phoenix

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   It took longer than usual to get our dinner. Then one person didn't get their salad before their dinner until reminded and had to be reminded. Another person who was the only one who ordered a sandwich was the last person to get his meal ... much later than the rest of us. Another person requestes no gravy on their mashed potatoes cause of Celiac had gravy on it. Then she said a manager would come over and never did.
   

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2. K

   Kelsey

   Nashville

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sever was wonderful. Drinks and food was solid!!!!
   

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3. c

   celia

   Las Vegas

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great new menu! Waitress was incredible!!!Town square streets are decorated for the Holidays!!!
   

   Culinary Dropout - GilbertResponded 4 days ago

   Celia, Thanks for the review! We're thrilled to hear that you enjoyed our new menu and found our service to be fantastic. We're especially happy that you appreciated the town square decorations for the holidays! Your kind words truly mean a lot to us. We look forward to welcoming you back to Culinary Dropout - Gilbert soon. Sylvia
   

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4. B

   Brenda

   Phoenix

   7 reviews

   3.0

   7 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Received cold soup two times and on third time a coil of hair was found in the soup. We did nit eat yhe soup there brought it home since received it so clise to our main meal. Main meal steak fritas which is my favorite was also received lukewarm.
   

   Culinary Dropout - GilbertResponded 4 days ago

   Thanks for the feedback, Brenda. We're really sorry to hear about the issues you experienced with our food. We take food safety very seriously and we apologize for the mix-up with your soup. We're glad to hear that you enjoyed our Steak frites, but we'll ensure that all our meals are served at the temperature they should be. We appreciate your patience and hope to serve you better in the future. Your feedback is very important to us, I would love the opportunity to speak with you regarding your experience. Please, at your convenience, message me back here so we can chat. Thank you again and I look forward to talking with you! Sylvia
   

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5. A

   Alice

   Phoenix

   3 reviews

   2.0

   3 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 3

   This was one of our go to restaurants. The changes to the menu are disappointing. The quality of the food is less than it used to be. The staff and service is stiil great though.
   

   Culinary Dropout - GilbertResponded 4 days ago

   Thanks for the review, Alice. We're so sorry to hear that your recent visits to Culinary Dropout - Gilbert didn't meet your expectations. We're glad to hear that you found our service great. We're always striving to improve, and your feedback is invaluable to us. We hope you'll give us another chance to impress you in the future. At your earliest convenience, message me back here so we can chat about where exactly we fell short. Talk soon! Sylvia
   

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6. D

   Dale

   Phoenix

   12 reviews

   vip
   5.0

   12 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We really like the venue. Very large and can get loud but like the setup. Service can get a little slow when they get busy. Comfort food at its best. For the first time I tried their sushi rolls and they were very solid. Not what you get at a sushi restaurant (fish portions small) but I would certainly order them again.
   

   Culinary Dropout - GilbertResponded on November 22, 2024

   Hi Dale, Thank you so much for your thoughtful review! We're thrilled to hear that you enjoyed the venue and the comfort food. We completely understand that it can get a little loud and busy at times, but we're happy to know that you liked the setup. We're also glad you gave our sushi rolls a try and found them tasty, while they may differ from traditional sushi restaurants, it’s great to hear you'd order them again. We’ll definitely work on making sure the service stays speedy, even when we're busy! We look forward to welcoming you back soon! Candice
   

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7. C

   Chip

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great m, tasty food. Great and friendly staff. We went on our anniversary and they allowed us to choose and comp’d the dessert
   

   Culinary Dropout - GilbertResponded on November 22, 2024

   Hi Chip Thank you for taking the time to leave us a review! We're thrilled to hear that you enjoyed your experience at Culinary Dropout Gilbert on your special day. It's fantastic to know that you found our food tasty and our staff friendly. We always strive to make our guests' celebrations memorable. We're grateful for your kind words and high ratings. We look forward to welcoming you back on your next visit. Candice
   

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8. B

   Brian

   Phoenix

   32 reviews

   3.0

   32 reviews

   Dined on November 17, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Great vibe but pricey. The service was OK but we went on Saturday night so expected it. The food was OK but they removed some of our favorite menu items.
   

   Culinary Dropout - GilbertResponded on November 18, 2024

   Hi Brian, Thank you for taking the time to share your experience at Culinary Dropout Gilbert. We're glad to hear that you enjoyed the vibe and our service. We're sorry to hear that you found our prices high and the food not to your liking. Your feedback is valuable, and we'll certainly take it into account as we continually strive to improve our offerings and services. We hope to have the opportunity to serve you again and provide a better experience. Candice
   

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9. M

   Mary

   Phoenix

   3 reviews

   3.0

   3 reviews

   Dined on November 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The food was ok but not sure if I would go there again. We were a table of six. Our food seemed to come out in various stages. Not somewhere to go if you’re on a schedule for sure. Quite loud in there too. Made it hard to converse for sure.
   

   Culinary Dropout - GilbertResponded on November 15, 2024

   Hi Mary, Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience with us didn't meet your expectations. We understand that the timing of our dishes and the noise level affected your dining experience. We strive to provide a relaxed and enjoyable dining experience for all our guests and we're sorry to hear that we fell short this time. We appreciate your comments and will use them to improve our service. We hope you'll give us another chance to impress you in the future. I'd love the opportunity to talk with you in hopes to make this right for you. Please, at your convenience, give me a call at 480-418-3980. Thank you again and I look forward to talking with you! Candice
   

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10. M

    Marci

    Omaha

    1 review

    5.0

    1 review

    Dined on November 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was excellent, as was the service. Ambience was perfect.
    

    Culinary Dropout - GilbertResponded on November 11, 2024

    Hi Marci, Thanks for visiting us at Culinary Dropout Gilbert! We're thrilled to hear that you enjoyed our food and service. We strive to create an excellent ambiance for our guests, and your comment on the ambiance being 'perfect' really made our day! We appreciate your feedback and look forward to serving you again soon. Candice
    

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