Culinary Dropout - Gilbert

Review summary

1. H

   Heather

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   I made a reservation for bar blitzen at 7pm, ensuring we would be anble to get food before they stopped serving. Upon check in, we were told they were running behind. After asking twice how much longer it would be, we were finally seated in bar seats at 7:30. No tables opened for another 30 minutes afterward. There is apparently no time limit, even though they make reservations as such which left a bunch of people high and dry while tables who had been sitting for over 3 hours (as we were told by servers) continued to sit and chat without ordering anything. When you have to pay extra to enter that section in the first place, this is not the service you expect to receive. With no apology or attempt to make it right. Very disappointed
   

   Culinary Dropout - GilbertResponded 3 days ago

   Hi Heather, We're really sorry to hear about your experience with our holiday pop up bar. We understand how frustrating it must have been waiting for your table despite your reservation, and we apologize for any inconvenience this may have caused. We strive to provide our guests with the best service possible, and we're sorry we fell short in your case. We appreciate your feedback, and I would really like the opportunity to make this right for you. Please, at your convenience give me a call at 480-418-3980. Thank you again and I look forward to speaking with you. Candice
   

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2. E

   Elmando

   Phoenix

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great. The staff was absolutely amazing. They have great sense of humor and we’re very delightful to myself in my day. I’m glad we picked this place for our fourth date. I left a memorable experience for us.
   

   Culinary Dropout - GilbertResponded 3 days ago

   Hi Elmando, Thank you so much for your feedback! We're thrilled to hear that you had a memorable experience with us at Culinary Dropout in Gilbert. It's wonderful to know that our staff's humor added to your experience. We strive to provide excellent food and service, and we're glad we hit the mark for you. We appreciate your kind words and look forward to serving you again soon! Candice
   

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3. R

   Rachael

   San Diego

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Bar Blitzen was so cute!! The only thing that would have improved our experience was a shorter wait for our reservation.
   

   Culinary Dropout - GilbertResponded 3 days ago

   Hi Rachel, Thank you for your feedback. We're thrilled to hear that you enjoyed our bar and found it to be cute. However, we're sorry to hear that the wait time and service did not meet your expectations. We strive to provide the best experience for our guests and your comments will be taken into consideration as we continually work to improve. We hope to have the opportunity to serve you again soon! Candice
   

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4. R

   Roland

   Central Coast

   8 reviews

   5.0

   8 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you get a chance go to this it is worth it the service was excellent and the food and drinks were great they put a lot of thought behind this concept and it really shows
   

   Culinary Dropout - GilbertResponded 5 days ago

   Hi Roland, Thanks for the review! We're thrilled to hear that you enjoyed your experience at Culinary Dropout in Gilbert. We take pride in our service and culinary offerings, so it's wonderful to know that they stood out for you. Your kind words are greatly appreciated, and we look forward to welcoming you back soon. Candice
   

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5. K

   Kristin

   Phoenix

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   I was expecting something a little bit more intimate for couples. It felt kind of odd and a waste of space to have two people sitting at a large round table. It would’ve been nice to have something activity going on in the room like maybe dual bartenders making some fun drinks together.  The waitresses wearing some fun Christmas outfits. Maybe snow in the corner. (bubbles of course) it just wasn’t a very Christmasy experience besides the lights. 
   

   Culinary Dropout - GilbertResponded 5 days ago

   Hi Kristin, Thank you so much for your feedback. We're sorry to hear that your experience at Culinary Dropout Gilbert didn't meet your expectations. We understand that the table arrangement and decorations didn't feel very festive, and we appreciate your suggestion to add more atmosphere. We're also sorry if the service didn't meet your expectations. We're always looking for ways to improve, and your feedback is valuable to us. We hope to have the chance to serve you again and provide a more enjoyable experience. Candice
   

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6. H

   Heather

   Phoenix

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They are awesome and take great care of us when we go.
   

   Culinary Dropout - GilbertResponded today

   Hi, We're over the moon to hear that you had such a great experience with us! It's wonderful to know that our team takes great care of you when you visit. We strive to provide exceptional service and it's always rewarding to hear when we've succeeded. We can't wait to welcome you back for another great dining experience. -Sylvia
   

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7. C

   Cody

   Phoenix

   1 review

   4.0

   1 review

   Dined on December 6, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Great food with good prices but noise level was a little loud to enjoy a date night experience, also when ordering alcohol it would be nice to have the waitress or waiter offer water with like most restaurants.
   

   Culinary Dropout - GilbertResponded 5 days ago

   Hi Cody, Thanks for taking the time to share your experience at Culinary Dropout in Gilbert. We're thrilled to hear that you enjoyed our food and found our prices to be good. We do acknowledge your feedback about the noise level and the need for a quieter environment during your date night. We appreciate your suggestion about offering water and we'll definitely consider it for future improvements. We hope to welcome you back soon! Candice
   

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8. D

   Derek

   Anchorage

   1 review

   5.0

   1 review

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Always a great experience! One of the best places to share great drinks and food with family and friends. Will go again!
   

   Culinary Dropout - GilbertResponded on December 3, 2024

   Hi Derek, Thank you for the kind words! We're so happy to hear that you consistently have a great experience with us. It's wonderful that you enjoy sharing drinks and food with your family and friends here. We can't wait to welcome you back for another fantastic time! Candice
   

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9. J

   John

   Phoenix

   5 reviews

   vip
   2.0

   5 reviews

   Dined on December 1, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Service was slow. Sat down for 2o minutes before we got any water. Waitress appeared about 10 minutes into the sit, we ordered appetizers which came out before our waters, mixed drinks took forever and my fries were cold with my meal. Talk about a bust for 4 pm on a Sunday with the place halfway full. Throw in a 441$ bill for the family Sunday dinner and left completely disappointed, shameful we won’t be back because this place was where I had my first date with my wife.
   

   Culinary Dropout - GilbertResponded on December 3, 2024

   Hi John, Thank you for taking the time to leave us a review! We truly appreciate your feedback as its crucial to our improvement and success. Please check your email for a direct message. Thank you so much again and we hope to make this right for you! Candice
   

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10. G

    Gina

    Raleigh

    3 reviews

    vip
    4.0

    3 reviews

    Dined on December 1, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Cute design for the holidays I expected drinks to be expensive which they were but the six dollar cover per person was a lot. Two drinks ended up being over $50 with the cover charge.
    

    Culinary Dropout - GilbertResponded on December 3, 2024

    Hi Gina, Thank you for your feedback! We're glad you liked the holiday design, and we appreciate you sharing your thoughts. We understand that the cover charge for charity and drink prices might feel a bit steep, and we’ll take that into consideration for future visits. We hope you still had a great time, and we look forward to welcoming you back again soon! Candice
    

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