Côte Brasserie - Winchester

Review summary

1. D

   David

   Hampshire3 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Waited very long time for order to be taken initially and again after plates had been cleared for dessert to be ordered. When bill came there were two significant errors. Bill had two drinks included which we had not ordered and the advertised discount of £20 (which was the main reason for dining there) was not deducted. No sincere apology offered for what was an unacceptable error and still service charge was applied. We have used Cote Winchester frequently in the past but will not be returning.
   

   Côte Brasserie - WinchesterResponded 3 days ago

   Hi David, thanks for the review, we are so sorry to hear of what you describe. In the spirit of ever improving, we'd love to discuss things further with you. Please reach out to us via our website.
   

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2. C

   Claire

   Bath2 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fab night, lively and happy. It was a Saturday so just what we were looking for! Great service, lovely food. Had a fabulous time!
   

   Côte Brasserie - WinchesterResponded on March 3, 2025

   Hi Claire, thanks for the rating - we really appreciate it! We'll ensure the team know just how special they made you feel! See you again soon.
   

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3. M

   Maxine

   London20 reviews

   3.0

   Dined on February 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   A reasonable meal. Unfortunately the people who had ordered steak received a cold meal. The steaks were replaced.
   

   Côte Brasserie - WinchesterResponded on February 13, 2025

   Hi Maxine, thanks for the review, we really appreciate the feedback. Sorry that your experience fell short of our usual standards this time. We'll use your comments constructively to help us improve and we do hope that you'll join us again soon.
   

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4. R

   Robert

   Surrey2 reviews

   5.0

   Dined on February 7, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Overall excellent food and service. Portions a little small.
   

   Côte Brasserie - WinchesterResponded on February 9, 2025

   Hi Robert, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

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5. A

   Ashe

   Hampshire1 review

   4.0

   Dined on January 31, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Booked for my partner's birthday, was a lovely experience and the food was amazing. Staff were accommodating for my partner's allergies for both gluten and milk, and provided an unexpected amount of variety, especially with the sides. Selection of drinks was also surprisingly broad, nice touch that all the wine is exclusively French, keeps to the aesthetic of the experience. Did order a glass of wine that didn't turn up for around 30min, at which point I asked to have it chased down, though I'd put that down to it being a busy Friday night. The Côte de Boeuf sharing platter was delicious, though maybe not the most cost-effective choice on the menu, as well as one of the cuts of meat that was provided on the bone did not have much meat on it at all. Overall, was a wonderful dining experience, and the next time we're back in Winchester we will be considering dining here again.
   

   Côte Brasserie - WinchesterResponded on February 2, 2025

   Hi Ashe, thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts. So sorry to hear that you were a little disappointed with the service but really pleased you had a good time overall. We hope you come back again soon!
   

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6. A

   Andy

   London4 reviews

   5.0

   Dined on December 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   11 people - 3 courses each and not one bad comment
   

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7. C

   Chris VIP

   Hertfordshire4 reviews

   2.0

   Dined on December 24, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Wife and mother both ill after having fish as main course. I had chicken and was unaffected. Obviously pre-frozen and not cooked satisfactorily. Had to send soup back as that was cold. Will be a while before we feel comfortable going to another Cote. Service ok but let down by food.
   

   Côte Brasserie - WinchesterResponded on December 27, 2024

   Hi Chris, sorry to hear you've been feeling unwell. To discuss your experience in detail, please kindly contact us directly via our contact form on our website, quoting the time and date that you dined so we can help you.
   

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8. B

   Barbara

   Kent12 reviews

   5.0

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were a large group and it was a busy night. However the staff were very attentive and we were looked after. The food was great and overall we enjoyed our family Christmas outing to Winchester. Thank you Côte
   

   Côte Brasserie - WinchesterResponded on December 16, 2024

   Hi Barbara, thanks for the rating - we really appreciate it! We’ll ensure the team know just how special you made them feel! See you again soon.
   

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9. A

   Amanda

   Yorkshire2 reviews

   5.0

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very pleasant. The staff were all lovely. All courses were delicious xx
   

   Côte Brasserie - WinchesterResponded on December 12, 2024

   Thank you for the wonderful feedback, We appreciate it. 😊
   

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10. M

    Michael

    Calgary1 review

    5.0

    Dined on December 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Staff attitude and friendliness made it a good evening.
    

    Côte Brasserie - WinchesterResponded on December 12, 2024

    Thank you for the wonderful feedback, We appreciate it. 😊
    

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