Côte Brasserie - St Martin's Lane

Review summary

1. A

   Anna

   Surrey

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   It was my first time at Côte and certainly my last. I remember there always being a queue outside the Marylebone branch and figured it must be good food, so I treated myself for Christmas. The three course menu was passable although let down by the main, quite flavourless. The service was ok but slow and inattentive considering the few guests present and such a large team. I was given a dirty spoon for my soup and overall the place just lacked cleanliness and attention to detail… I was surrounded by an army of little flies where I was sat (on my plate, on the garland next to my head). The restaurant overall seemed quite ‘tired’ and in need of a refurb. Overall I’d say it was an ok experience but not what I’d hoped for as a Christmas Eve experience.
   

   Is this helpful?

   Report
2. M

   Michael

   London

   55 reviews

   5.0

   55 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lively festive menu, perfect before a show nearby.
   

   Côte Brasserie - St Martin's LaneResponded 4 days ago

   Thank you for the wonderful feedback, we appreciate it. 😊
   

   Is this helpful?

   Report
3. A

   Abigail

   London

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and excellent service for a last minute booking for 4 people.
   

   Côte Brasserie - St Martin's LaneResponded 4 days ago

   Thank you for the wonderful feedback, we appreciate it. 😊
   

   Is this helpful?

   Report
4. N

   Nevan

   London

   13 reviews

   5.0

   13 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Efficient friendly service, good menu choices, good acoustics
   

   Côte Brasserie - St Martin's LaneResponded 7 days ago

   Hi Nevan, thanks for the rating - we really appreciate it! We'll ensure the team know just how special they made you feel! See you again soon.
   

   Is this helpful?

   Report
5. C

   Cindy

   London

   2 reviews

   4.0

   2 reviews

   Dined on December 11, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The speed of food being serve was a bit slow but the restaurant was quite full so probably they had done their best. Nothing else to complain for the rest!
   

   Côte Brasserie - St Martin's LaneResponded on December 13, 2024

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours.
   

   Is this helpful?

   Report
6. E

   Edward

   VIP

   Minneapolis

   10 reviews

   3.0

   10 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   TGI Fridays meets Applebees… service was fine … pretty bad calamari seemed like it came from grocery frozen food section… really everything was mediocre at best.
   

   Côte Brasserie - St Martin's LaneResponded on December 9, 2024

   Hi, thanks for the review, we really appreciate the feedback. Sorry that your experience fell short of our usual standards this time. We'll use your comments constructively to help us improve and we do hope that you'll join us again soon.
   

   Is this helpful?

   Report
7. H

   Howard

   London

   8 reviews

   4.0

   8 reviews

   Dined on December 4, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Very quick service as usual and food well presented to high standard for a chain restaurant. Met our needs perfectly.
   

   Côte Brasserie - St Martin's LaneResponded on December 5, 2024

   Hi Howard, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

   Is this helpful?

   Report
8. S

   Susan

   London

   115 reviews

   5.0

   115 reviews

   Dined on December 3, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   A very busy, buzzy restaurant with lots of theatre goers. We were served quickly and our food was delicious (duck and salmon). We shared the chocolate praline with ice cream, very moorish! We tend to eat here when in the area, for value and location. Can recommend.
   

   Côte Brasserie - St Martin's LaneResponded on December 5, 2024

   Thank you for the wonderful feedback, we appreciate it. 😊
   

   Is this helpful?

   Report
9. JC

   JillC

   London

   2 reviews

   5.0

   2 reviews

   Dined on December 3, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   So busy but staff were fantastic . Food and drink v good
   

   Côte Brasserie - St Martin's LaneResponded on December 6, 2024

   Thank you for the wonderful feedback, We appreciate it. 😊
   

   Is this helpful?

   Report
10. J

    Jonathan

    London

    2 reviews

    4.0

    2 reviews

    Dined on November 29, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3

    Perfect location after watching a performance nearby. Requested a nice table to celebrate wife’s birthday and they provided a table by the window which was perfect. Food was delicious and felt that we were back in France. Only downside was that the waiter didn’t seem very happy and didn’t smile once. Must have had an off day!
    

    Côte Brasserie - St Martin's LaneResponded on December 1, 2024

    Hi Jonathan, thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts. So sorry to hear that you were a little disappointed with the service, but really pleased you had a good time overall. We hope you come back again soon!
    

    Is this helpful?

    Report