Côte Brasserie - St Albans

Review summary

1. G

   Graeme

   VIP

   London

   37 reviews

   1.0

   37 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   This is normally a great restaurant and I would recommend it to anyone. However on this occasion the food and service were so poor and I have written to them outlining everything that went wrong.
   

   Côte Brasserie - St AlbansResponded today

   Hi Graeme, thanks for the review, sorry we didn’t meet your expectations. In the spirit of ever improving, we’d love to discuss things further with you. Please reach out to us via our website.
   

   Is this helpful?

   Report
2. N

   Nicholas

   New York City

   11 reviews

   5.0

   11 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great night. Food excellent, as were the staff. Will happily go again.
   

   Côte Brasserie - St AlbansResponded on December 7, 2024

   Hi Nicholas, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

   Is this helpful?

   Report
3. R

   Ruth

   VIP

   London

   2 reviews

   3.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Dined here many times before but unfortunately the service was poor today. Food arrived before drinks and plates weren’t cleared in time meaning we had to cut our lunch short without dessert in order to get to school pick up in time.
   

   Côte Brasserie - St AlbansResponded on November 30, 2024

   Hi Ruth, thanks for the review, we really appreciate the feedback. Sorry that your experience fell short of our usual standards this time. We'll use your comments constructively to help us improve and we do hope that you'll join us again soon.
   

   Is this helpful?

   Report
4. A

   Anne

   Hertfordshire

   1 review

   4.0

   1 review

   Dined on November 26, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We could have done with more bread to have with our starter , but couldn’t find a waiter to ask .
   

   Côte Brasserie - St AlbansResponded on November 28, 2024

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours.
   

   Is this helpful?

   Report
5. K

   Katie

   Hertfordshire

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My No.1 restaurant to go to in St Albans! The variety & quality of food is great and the staff are very attentive. The restaurant itself is very spacious and cosy. I recommend this place for anyone looking for a good meal in St Albans!
   

   Côte Brasserie - St AlbansResponded on November 17, 2024

   Thank you for the wonderful feedback, We appreciate it 😊.
   

   Is this helpful?

   Report
6. T

   Tim

   London

   5 reviews

   4.0

   5 reviews

   Dined on November 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent service and food quality. Pleasant environment, although slightly noisy.
   

   Côte Brasserie - St AlbansResponded on November 11, 2024

   Hi Tim, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

   Is this helpful?

   Report
7. C

   Charlotte

   London

   3 reviews

   5.0

   3 reviews

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived 40 minutes before pur reservation, staff were accomadating. We have been struggling to find somewhere with more than a couple of G/F options however this was not an issue, and staff were very considerate at making sure the G/F option went to the right customer.
   

   Côte Brasserie - St AlbansResponded on October 26, 2024

   Hi Charlotte, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

   Is this helpful?

   Report
8. L

   Louisa

   London

   4 reviews

   3.0

   4 reviews

   Dined on October 23, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service slow but polite and friendly. Menu choice good, food pleasant but nothing amazing.
   

   Côte Brasserie - St AlbansResponded on October 24, 2024

   Hi Louisa, thank you for the feedback, we really appreciate you taking the time to share your thoughts. So sorry to hear that you were a little disappointed with the service, but really pleased you had a good time overall. We hope you come back again soon!
   

   Is this helpful?

   Report
9. L

   Lindsey

   London

   2 reviews

   5.0

   2 reviews

   Dined on October 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful will book again Very attentive but not overly so. Elegant service and friendly. Food very tasty
   

   Côte Brasserie - St AlbansResponded on November 2, 2024

   Thank you for the wonderful feedback, we appreciate it 😊.
   

   Is this helpful?

   Report
10. J

    Jenny

    London

    1 review

    2.0

    1 review

    Dined on October 19, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3

    We arrived with a 2 hour window for a 3 course dinner and due to slow service we only managed 2 fit in 2 courses. Had to catch a waiter’s attention to order another drink.
    

    Côte Brasserie - St AlbansResponded on October 21, 2024

    Hi Jenny, thanks for the review, sorry we didn’t meet your expectations. In the spirit of ever improving, we’d love to discuss things further with you. Please reach out to us on reviews@cote.co.uk
    

    Is this helpful?

    Report