Coppin's at Hotel Covington

Coppin's at Hotel Covington reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. j

   jennifer VIP

   San Francisco7 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A favorite spot to celebrate with my sons. The ambiance is spot on. The food is wonderful. The pastry team is especially outstanding.
   

   Coppin's at Hotel CovingtonResponded 2 days ago

   Thank you so much for making us part of your celebrations—we’re honored to be a favorite spot for time with your sons! We’re thrilled to hear you enjoyed the food and ambiance, and your shoutout to our pastry team will absolutely make their day. They put so much love into what they do. We look forward to welcoming you back for more special moments soon! -Kristy Maurer, Coppin's General Manager
   

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2. k

   kevin

   Cincinnati3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food. Aria was our server and she was super.
   

   Coppin's at Hotel CovingtonResponded 2 days ago

   Thank you so much for joining us for brunch—and for the kind words about Aria! We're so happy to hear she took great care of you and your group. And we completely agree—those fries are definitely a star! We really appreciate the suggestion and will absolutely pass it along to the team as we continue to evolve the menu. Hope to see you again soon for more great food and service (with fries, of course!). -Kristy Maurer, Coppin's General Manager
   

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3. M

   Michelle

   Cincinnati2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was outstanding, but the server was not very attentive.
   

   Coppin's at Hotel CovingtonResponded 2 days ago

   Thank you for taking the time to share your experience. We're so glad to hear you enjoyed the food—it means a lot to us! That said, we're sorry to hear the service didn’t quite match the level we aim for. Attentiveness is such an important part of the experience, and we appreciate you bringing this to our attention. We’ll be sure to follow up with our team so we can do better moving forward. We’d love the opportunity to welcome you back and provide the full experience we’re known for. Thanks again for your feedback. -Kristy Maurer, Coppin's General Manager
   

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4. R

   Richard VIP

   Cincinnati54 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great as usual. However, we were sad to hear that Steve no longer works at the restaurant. We do love Ari and will always ask to be seated in her area on future visits. Ari is a GEM!
   

   Coppin's at Hotel CovingtonResponded 2 days ago

   Thank you so much for your continued support—it means a lot to us! We completely understand missing familiar faces like Steve; he was a valued part of the team and is certainly missed. That said, we’re so glad to hear how much you enjoy Ari—she truly is a gem, and we’re lucky to have her! We’ll be sure to pass along your kind words. Looking forward to seeing you again soon—and we’ll do our best to get you seated with Ari! -Kristy Maurer, Coppin's General Manager
   

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5. C

   CONNIE

   Cincinnati9 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love coming to brunch here. So good! The food and service are top notch! We will definitely be back.
   

   Coppin's at Hotel CovingtonResponded 2 days ago

   Thank you so much! We’re thrilled to hear you love coming in for brunch—it truly means the world to us. We’ll be sure to pass along the kind words to our team in the kitchen and on the floor. Can’t wait to welcome you back again soon! -Kristy Maurer, Coppin's General Manager
   

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6. M

   Madison VIP

   San Francisco1 review

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a reservation set and weren’t sat until 45 minutes after that time.
   

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7. A

   Ali

   Cincinnati5 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food for restaurant week. Salmon perfectly cooked. Cocktails as always, were delicious.
   

   Coppin's at Hotel CovingtonResponded 2 days ago

   Thank you so much for dining with us during Restaurant Week! We're so glad you enjoyed the salmon—our kitchen will love hearing that it was spot on. And we're always happy to hear the cocktails hit the mark too! Hope to see you again soon for another round of good food and drinks. -Kristy Maurer, Coppin's General Manager
   

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8. D

   Dr. LaMonte

   Detroit26 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Due to the server we had, we may or may not return to this place. She practically ignored us. She only came by once to refill our glasses. She passed by several times without stopping or even looking our way. She’s one of the slower servers we’ve encountered too. She also left the dirty dishes on the table until time for dessert, gross! The chefs are definitely worth their proverbial “salt” the pork chop was amazing, the duck and all the sides were perfect!
   

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   Coppin's at Hotel CovingtonResponded 2 days ago

   Thank you for sharing your honest feedback with us. While we’re so glad to hear you enjoyed the food—especially the pork chop and duck, which our chefs will be thrilled to hear—we’re truly sorry the service left you disappointed. That’s not the standard we strive for, and your experience doesn’t reflect the level of attentiveness we aim to provide to every guest. We appreciate you bringing this to our attention and will be addressing it directly with the team. Your experience matters, and we hope we’ll have the opportunity to welcome you back and provide the kind of full experience—both in the kitchen and on the floor—that we’re truly proud of. -Kristy Maurer, Coppin's General Manager
   

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9. K

   Kate VIP

   Cincinnati31 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Thoroughly enjoyed our meal last night at Coppin's, Based on having 8 people and how we spent, bit disappointed to be charges $25 to bring a cake to celebrate my husbands birthday.
   

   Coppin's at Hotel CovingtonResponded 2 days ago

   Thank you so much for celebrating your husband’s birthday with us—we're honored to have been part of such a special evening. We're thrilled to hear the service stood out and that everyone enjoyed their meal! We truly appreciate your feedback regarding the cake fee. While we do have a cake service fee to help cover plating, serving, and clean-up, your note is a great reminder for us to make sure it's clearly communicated ahead of time. We'll take a closer look at how we can improve that going forward. We hope to have the chance to welcome you back again soon—and thank you again for spending such a meaningful night with us. -Kristy Maurer, Coppin's General Manager
   

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10. M

    Mark VIP

    Cincinnati49 reviews

    5.0

    Dined on April 10, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Restaurant week menu was creative and provided excellent options. Food was very tasty, nicely presented, served very hot (!) and timely. Service was excellent= professional, knowledgable and friendly. Background music was a bit loud.
    

    Coppin's at Hotel CovingtonResponded 2 days ago

    Thank you so much for joining us for Restaurant Week and for your kind words! We're thrilled to hear you enjoyed the menu, presentation, and that everything came out hot and timely. We’ll be sure to pass along your compliments to our kitchen and service team; they'll appreciate the shoutout! We also appreciate the feedback on the background music—it’s important to us that the atmosphere complements the dining experience, so we’ll take a closer listen and make adjustments where needed. We hope to welcome you back again soon! -Kristy Maurer, Coppin's General Manager
    

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