Cooper's Hawk Winery & Restaurant - Surprise, AZ

Review summary

1. M

   Michael

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went here for my dad’s birthday and we loved it! Great food and great service. Highly recommend.
   

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2. T

   Terry

   Denver

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was prompt and thorough. The advice about the food was spot on. They let us occupy the table for as long as we wanted. Very well done. The food was very well presented.
   

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3. R

   Robert

   Phoenix

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first visit to Coopers Hawk and we were not disappointed. Meagan w an excellent server. We will be back.
   

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4. J

   John

   Phoenix

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place. Great service Waitress was outstanding
   

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5. W

   William

   Portland

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome customer service and food. We have always had a great experience there.
   

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6. D

   Dennis

   Denver

   20 reviews

   5.0

   20 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   There were 4 of there and we will definitely be back a few more times. GRAT menu and even greater staff!
   

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7. K

   Kareena

   VIP

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Denzell was great. Shannon makes the best drinks. Food was awesome
   

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8. K

   Kathy

   Phoenix

   11 reviews

   1.0

   11 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food and drinks were delicious! The service was the worst I have experienced at any Coopershawk restaurant and was 100% not up to their standards. Here is a recap: 1. Appetizers arrived and were finished before drinks arrived. Even then we had to ask where our drinks were. 2. Had to repeatedly ask for bread when it arrived it was after 15 minutes each time. 3. When the entrees arrived the men received their food first and they put the food in front of the wrong guest for 3 guests and we had pass the food around ourselves 4. The waitress dumped the liquid HOT juices from a steak dinner on my daughters lap (thankfully she had a napkin in place). The waitress’ response was “oopsies”. Never asked id she was ok, if she was burnt, never got a new napkin, never asked if she got it on her clothes or anything. 5. Waitress never came back to check on dinner til we were done. When she came back I asked for another sprite for my son as he had nothing to wash his dinner down with. She ended up bringing him a water??? 6. When it came time for the check we told her we had a reward to use and provided her a e gift card. It took forever for her to come back and she passed by once and said she had to get a manager as the card was invalid , however, the manager had no problem with it. She then came back to our table and said I applied your birthday reward and asked if it was someone’s birthday and I replied yes mine. She said happy birthday and left. I am pretty sure the restaurant does things for peoples birthdays for wine members. She claimed no one told her however it was written on our ticket that it was a birthday reservation. The hostess and person that took our drink order knew. 7. Menus, an empty pitcher, and empty dishes set on the table for most of the meal I am not one to complain and certainly understand a mistake or two but this was a train wreck and for close to $300 tab and what was supposed to be a birthday dinner with my family I am disappointed
   

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9. D

   Debi

   VIP

   San Francisco

   25 reviews

   5.0

   25 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lucia was wonderful, she took very good care of us. I would highly recommend this restaurant and her.
   

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10. C

    Casey

    Phoenix

    9 reviews

    4.0

    9 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was excellent and the restaurant is beautiful. Went for our first time on a Sunday eve and it was packed. We had a reservation and they seemed to be right on schedule. The menu has so much to choose from and everyone loved their meals.
    

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