Complicated Pilgrim

Review summary

1. J

   Jordan

   Memphis/West TN

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All the servers and bartenders and managers were fantastic. The restaurant and entire street corner experienced a bit of electricity issues and there were no hiccups at all. A great Christmas Eve dinner! Thank you for being open!
   

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2. D

   David

   New York City

   8 reviews

   4.0

   8 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   The food and ambiance was AMAZING! The service was the slowest I’ve ever experienced anywhere. Our waitress was so sweet, but it seemed they were grossly understaffed.
   

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3. R

   Ronald

   Washington DC

   6 reviews

   4.0

   6 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   It was wonderful! Food, drinks and service were exceptional....Will definitely return...
   

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4. C

   Carolyn

   Memphis/West TN

   1 review

   1.0

   1 review

   Dined on December 11, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   The waitress was awful, never checked on us, we waited entirely too long for food even after making reservations and it was only about 5 people in the entire restaurant,but I could have overlooked that somewhat theFOOD WAS HORRIBLE ORDERED THE LAMB RIB DINNER NO SEASONING, ONLY FAT MEAT , POTATOE WERE SMALL BITS, IT WAS ONE OF THE WORST DINING EXPERIENCE I EVER HAD FOR SUCH A BEAUTIFUL PLACE, I SUGGEST YOU GET SOME BETTER COOKS AND WAITRESSS,SHE ACT IF THOUGH SHE WAS ANGRY
   

   Complicated PilgrimResponded on December 13, 2024

   Hello Carolyn, We are sorry to hear about your experience at Complicated Pilgrim. We strive to provide excellent service and delicious food, and we're disappointed to hear that we didn't meet those expectations on your visit. We take your feedback seriously and will look into these issues and use your feedback to coach and work with our team. We hope you'll give us another chance to make it right. Warmest regards, Complicated Pilgrim Management Team
   

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5. R

   Rey

   Dallas

   37 reviews

   4.0

   37 reviews

   Dined on December 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Good food, nice selection in a beautiful setting.
   

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6. J

   Janice

   Memphis/West TN

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were so surprised how good the food was! We walked into the hotel and were taken aback by how modern and classy it was! The host was magnificent and accommodating. We were seated and immediately taken care of by Kevin. Every course was amazing! I do not like beets but I devoured their beet salad. There were four of us and no one complained about anything! It was the best Thanksgiving it could have been. We would definitely recommend the hotel and Complicated Pilgrim to anyone and everyone! Stellar professionalism as soon as we walked in the door.
   

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7. T

   Tim

   London

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very enjoyable set menu Thanksgiving Dinner. Tasty cuisine & great service
   

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8. R

   Rachel

   Memphis/West TN

   3 reviews

   5.0

   3 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service! We will definitely be back.
   

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9. OT

   OpenTable Diner

   Memphis/West TN

   3 reviews

   5.0

   3 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’ve been meaning to try this restaurant for awhile since I’ve been to The Memphian several times for Tiger and Peacock. The atmosphere is very nice, service was outstanding and the food was great.
   

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10. K

    Katie

    Memphis/West TN

    2 reviews

    3.0

    2 reviews

    Dined on November 24, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4

    Food was pretty great, but service was sooo slow. We were there for over 30 minutes before receiving our cocktails that were ordered when we were first sat. The drinks came out with our before dinner salads. Not sure if they were understaffed or what, but everything seemed to take forever. It really clouded the overall experience unfortunately.
    

    Complicated PilgrimResponded on November 25, 2024

    Hello Katie, Thank you for taking the time to share your experience at Complicated Pilgrim. We're glad to hear that you enjoyed our food, but we're sorry to hear about the slow service you encountered. We pride ourselves on providing efficient service and it's clear we missed the mark during your visit. We appreciate your patience and your feedback, as it helps us improve. We hope to have the opportunity to provide you with a more seamless dining experience in the future.
    

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