Clark Street Taphouse + Grill

Clark Street Taphouse + Grill reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Alberto

   Chicago3 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I did not get to eat here, they were understaffed so they were not able to honor my reservation, they informed me the reservation system was not working and there would be a 30- 40 minute wait despite the restaurant being half empty.
   

   Is this helpful?

2. z

   zachary

   St. Louis1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Didn’t even get a chance to dine. We waited over a half hour without anyone even speaking to us.
   

   Is this helpful?

3. D

   Dylan

   St. Louis2 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Made reservations and never got seated after waiting 20 minutes
   

   Is this helpful?

4. A

   Akhil

   St. Louis1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Service was worst and no body was there to receive at the desk to get seated
   

   Is this helpful?

5. A

   Andrews

   St. Louis1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had reservations for Valentine’s Day dinner. Others in line also had reservations. We waited 10 min but a host never showed up to seat anyone. The bartender just said we’d have to wait but didn’t offer any timeline. We only saw 1 server and one bartender the whole time were there. Several people in line before us left frustrated when we were arriving. We decided to leave too. It didn’t make any sense at all. I will never try this place again and don’t recommend any of you do either.
   

   Is this helpful?

6. C

   Cody

   St. Louis1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Made a reservation for Valentine's Day at 6:45. They are located in a hotel, so we called the hotel to find out what the price for parking is, and they advise us it is the same rate as hotel guests for overnight parking which is $42. Needless to say, we decided to park in the public garage across the street for $4/hour. We arrive at the restaurant and get in line and the host stand behind one other couple. In the restaurant section, we can clearly see that there are plenty of open tables. A waitress walks past the host stand without even acknowledging there was a line there multiple times. After approximately 5 minutes, someone that looks like a supervisor walks out, has a relatively long conversation with the couple in front of us and finally seats them. All this while still not acknowledging us or anyone in the line behind us which has now grown to approximately 5 more couples. Approximately 10 minutes later, approaching 7:00, we still had nobody come to the host stand while we see that same waitress slowly helping other tables walking past us, and see that supervisor slowly bussing the bar top and waiting on food to take to tables. At this point, we decided our time was more valuable than wait for a restaurant who doesn't care for their patrons so we left. I understand restaurants are busy on Valentine's Day, but if you are going to accept reservations, you should have someone manning the host stand, or at least acknowledge the folks in line to make sure they know that you know they are there and working to get them a table.
   

   Is this helpful?

7. A

   Andrew

   St. Louis1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had reservations at 6:00 and waited in line with a dozen others until we left at 6:25. In the time that we were there, no one came to seat or speak with a single person in line.
   

   Is this helpful?

8. J

   Jennifer

   St. Louis1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Their reservation system is broken so our reservation and many others were not honored on Valentine's Day... We were seated, finally - but no one came to take our order as they were short staffed. We decided to leave and get take out on our way home. I do not know if this is an ongoing situation or will be resolved.
   

   Is this helpful?

9. K

   Kim

   Chicago3 reviews

   1.0

   Dined on February 14, 2025

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 4

   There were 3 people working on Valentine’s Day, horrible!
   

   Is this helpful?

10. W

    William

    Memphis/West TN1 review

    5.0

    Dined on December 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great staff, drinks and food. We really enjoyed it.
    

    Is this helpful?