Claim Jumper - Costa Mesa

Review summary

1. F

   Farnaz

   Orange County

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A flawless experience! Dion, our waiter, demonstrated exceptional attentiveness and assistance. Undoubtedly the finest customer service we have encountered.
   

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2. I

   Irene

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress Jennifer was amazing! We prepared a list with our orders ahead of time since we were a large group. Dishes were ready in an instant. Everyone enjoyed their food selections. Thank you Claims Jumper staff especially the cooks! :)
   

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3. L

   Laura

   Orange County

   1 review

   5.0

   1 review

   Dined on December 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the Chinese Chicken salad and it was excellent. My vegetarian friend had the baked potatoes, which looked delicious and the Brussels sprouts (which I tasted) and they were the best I’ve ever had in a restaurant.
   

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4. B

   Becky

   Palm Springs

   9 reviews

   vip
   3.0

   9 reviews

   Dined on December 1, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Would we return ? No, food was marginal. Pizza was undercooked, fish tacos smothered with sauce(let the fish be the star), ribs were overdone and bread was bricklike.
   

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5. JF

   JoiF

   Los Angeles

   4 reviews

   1.0

   4 reviews

   Dined on November 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This was a very disappointing Thanksgiving for my family and I. Thanksgiving Reservation at 5:45 P.M and at around 6:30 PM we had been told more than 3 times our food would we be right out. We left without Thanksgiving Dinner My family and I made reservations for the Claim Jumper Thanksgiving dinner on 11/2/2024. We were sat at our booth and the server took our order in a timely manner (on pen and paper.) The booth next to us ordered after us with the same server. Time passed and my daughter’s dinner came out and appetizer. A new larger group was sat at a table next to us after we put our order in. They received their soups and salads before us and a few minutes later they received their main entrees (they had a different server). Now both groups sitting in the booths with the same server have no soups/no salads or main entrees. The server tells us that our food should be out soon. We are okay at this point; my daughter is still eating. More time pass she checks with us and tell us the food should be out soon. The booth next to us gets their food, but we still only have my daughter’s food at the table. My sister walks up to our server, who is with the manager (we find this out later) and she verbalized she will check. We wait some time and no food arrives. We flagged down another server to ask for a manager. He goes and walks over to the David to come to our table. David comes over and asked us how he can help. We tell him that our food isn’t out and that our soups and salads were late (in comparison to the table next to us) he then replies, in what I felt was a defensive and rude tone, “But you got the salads and soup.” I then tell him that our reservation was at 545 and it is now around 630 PM and we have been asking for our main food and are being told “it would be right out”, “just another minute” or the “kitchen is backed up”. There was no sense of urgency to help us so we left.
   

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6. J

   Jeannine

   Orange County

   33 reviews

   vip
   5.0

   33 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Thanksgiving dinner was surprisingly good. With all the people they were serving, our food came out quick, it was hot, and very good. We were very pleased with everything!
   

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7. M

   Maria

   Orange County

   3 reviews

   4.0

   3 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   As always, Claim Jumper Costa Mesa’s ambience is aesthetic. Our food got mixed up but was quickly fixed somehow we felt the amount of turkey given was not enough (more like an afterthought after they fixed the wrong orders). The apple pie was a letdown (tasted like it was from those frozen pies), the pumpkin cream cheese pie was too sweet, skimped on gravy or whatever fixin was supposed to be on top of turkey and mashed potatoes. I love dining at Claim Jumper on a regular day but maybe not for the Thanksgiving Feast.
   

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8. G

   George

   Orange County

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Service was exceptional and real good value for Thanksgiving
   

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9. R

   Rebecca

   Orange County

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   First time spending Thanksgiving with Claim Jumpers. The food was great, portions were perfect. Many options to choose from. Our server was exceptional, friendly and very attentive. General Manager took the time to greet the guests at each table. Only thing missing was a dinner roll 😊 see you next year
   

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10. T

    Terrie

    Orange County

    1 review

    5.0

    1 review

    Dined on November 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I was extremely impressed by everything today. Everyone was friendly from the first face, and we were quickly brought to our table. The place was huge and beautiful, reminding me of Yellowstone Lodge, but with a much darker stain, and quite full, but tables were still open for other reservations. We ordered, and it seemed as if the food magically appeared in the shortest amount of time. The food was top notch, very flavorful, and so much we clearly have leftovers for the weekend. In addition, we had a gentleman clearing tables ask us if we needed anything. It has been a while since I have seen employees, who were that attentive to customer needs. My only complaint is that I was shocked that they did not offer some form of roll, or specialty bread. We will return next year!
    

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