Citi Terrace

Citi Terrace reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kirsty

   Kent2 reviews

   4.0

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was amazing but had a very long wait on food and wasn't overly busy .
   

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2. A

   Antony

   Kent4 reviews

   1.0

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We went to this restaurant 2 or 3 years ago and it was good but today was awful and we would not return. We went intending a have a nice family lunch for Mother's Day. On arrival, after a few minutes one of the two staff who appeared to be running the restaurant said to me, "are you okay?" Or words to that effect. I intended to reply "Yes thank you, we have a booking, the name is...". I did not complete the sentence before he turned his back on me and walked off, evidently with zero interest in our booking, who we were, seating is or anything else. It was really rude and embarrassing. After some more minutes the other man seated us. The table was directly under a speaker playing hard core nightclub music and nightclub volume and also gave us no children's menus. We waited for ages, looking around to try to get a waiter's attention to ask for children's menus and if the music could be turned down. We were just left. We moved ourselves to another table to see if that was quieter. This brought the waiter to us who asked us to move back to our original table. He said himself "I will turn the music down" without us even yet mentioning it so they must have already known it was not ideal. After a few minutes the volume was adjusted but seemed to go... up. It was louder! We felt we were clearly not wanted at this restaurant so left and went to another restaurant nearby.
   

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3. E

   Elias

   Kent1 review

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Not really a family restaurant, targeted more to younger clientele.
   

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4. TP

   TinaP

   Kent2 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely time! Thank you 😊 will be back soon
   

   Citi TerraceResponded 6 days ago

   Hi Tina Thanks for the review, hope to see you back again soon.
   

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5. SC

   SamC

   Kent5 reviews

   4.0

   Dined on March 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Bottomless brunch was ok but very slow on providing drinks.
   

   Citi TerraceResponded 6 days ago

   Hi Sam Sorry to hear the service wasn't as quick as it could have been, we are always looking at more ways to speed up our service, so will certainly take your feedback into consideration.
   

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6. OT

   OpenTable Diner

   London1 review

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   staff are so sweet and make u very welcome. great vibes
   

   Citi TerraceResponded 6 days ago

   Thanks so much for the kind feedback, we look forward to seeing you all back again soon
   

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7. A

   Amy

   New York City11 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great experience as always. Super friendly staff, great atmosphere and fantastic food and drink!
   

   Citi TerraceResponded 6 days ago

   Thank you for taking the time to leave us 5 stars Amy, it's always appreciated. Hope to see you back at Citi again soon.
   

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8. L

   Liv

   Kent1 review

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sumit was amazing, great service always made sure me and my friend were being looked after !!!❤️❤️
   

   Citi TerraceResponded 6 days ago

   Sumit is always amazing, glad you guys had a great visit, we hope to see you back again soon.
   

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9. k

   kadey

   Kent1 review

   5.0

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   went here for a date night staff was so nice to us we loved our food and desert best place to go.
   

   Citi TerraceResponded 6 days ago

   Thanks so much for the feedback, glad you had a good night with us at Citi, hope to see you back again soon.
   

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10. L

    Laura

    Kent1 review

    5.0

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The most beautiful setting, wonderful cocktails and food and so nice to have a warm comfortable place to sit outside in the winter! Staff are amazing, warm and welcoming and actually take the time to chat and make sure you have everything you need. In my opinion this is the best bar in Canterbury for gathering with friends and family Thank you to the team for making out visit so special
    

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