Cibo Manchester

Review summary

1. I

   Ian

   Derbyshire

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Lovely restaurant, food was average Italian, very expensive and huge unnecessary service charge
   

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2. C

   Celina

   Manchester

   4 reviews

   2.0

   4 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Wasn’t as nice as I expected it to be for Christmas Day . Won’t be in a rush to return
   

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3. T

   Tom

   Cheshire

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely Christmas Day meal with my family, everything was great
   

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4. S

   Simone

   London

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Fish overcooked and no turkey leg with Christmas dinner just breast which was different to description.. otherwise food very good
   

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5. D

   Darren

   Manchester

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 3
   3. Service 3
   4. Ambience 4

   Beautiful setting, very busy and hat impressive acted service.
   

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6. A

   Amanda

   London

   4 reviews

   1.0

   4 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had previously booked a table for 5 people on Christmas Eve and paid £100 deposit. However, on 7 December, we at at CIBO and it was shocking. We spoke to the manager who apologised and we advised him that we would like to cancel the table booked for Christmas Eve. The manager agreed at this point to refund £100 to the card we booked on. I then received a reminder on 24 December to say a table was booked at CIBO. I rang the restaurant and spoke to a member of staff called Megan; I explained that the table had been cancelled etc and she promised to call me back with refund details ... I didn't receive a call back and haven't received the refund.
   

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7. H

   Harry

   London

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food and service were good but not sure it matched the price point for Manchester (around £75 a head we paid). We enjoyed the evening overall though
   

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8. A

   Ali

   Birmingham

   2 reviews

   1.0

   2 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   A terrible experience Initially the waiter was very disgruntled when we hadn’t decided what drinks we wanted and came across rude. We then ordered food which came within 10 minutes at the most. This should have taken longer for 4 freshly cooked dishes. We then had to return 2 dishes as they weren’t hot, and all the plates had NOT been heated up, so we’re cold! The dishes came back with no garnish this time, one was ok but the other still cold. Unbelievable after a complaint that the temperature of the food was not checked. So I sent my dish back a second time. There was no sincere apology or offer of a drink or anything else by way of a sorry. When the bill came there were no deductions. I asked the manager if there was any Compensation they could offer for me eating after my friends and daughter had already finished their meals. I was told it’s not company policy to make any deductions and the only thing I could do was to write to their head office which I’ve now found out is in another country and I’m having trouble finding an email address. The whole experience was hugely disappointing and ruined our Christmas Eve eve.
   

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9. A

   Alison

   Manchester

   1 review

   5.0

   1 review

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tasty food. Authentic Italian . Excellent and efficient service. Great atmosphere.
   

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10. C

    Cindy

    VIP

    Manchester

    3 reviews

    2.0

    3 reviews

    Dined on December 22, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3

    The food was mediocre, the flavors lacked complexity, and the level of professionalism in the service needs improvement.
    

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