Chris Wheeler at The Crown Inn, Farnham Royal

Review summary

1. J

   Jason

   VIP

   Berkshire

   6 reviews

   2.0

   6 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 5

   Christmas dinner was overall ok.. 2 hours for the 1st 2 courses was a very long wait with the dinner taking 4 hours overall. The 2nd sitting arriving were obviously frustrated with the delays and patron complaints to staff somewhat spoiled the dinner as we were sat near the bar and could not help but hear ongoing complaints. Although the initial courses were good and the deserts also, the main course was a disappointment as the celebration dish amd served luke warm. Veg seemed that had been standing for a while, roast potatoes over cooked, and limited sauces provided (1small pot of cranberry sauce between 6 and we had to request a 2nd jug of gravy). Overall a disappointment, service staff worked hard and tried to compensate (althpugj obviously u ser pressure to expedite turning the tables and service started pushing, including clearing plates whilst people at our table still eating) but as a customer that has eaten at the restaurant a few times, for the cost vs. quality and experience this feels over priced and very disappointing. Appreciate things can go wrong but the lack of communication and reduction on quality is not what is expected for the cost charged.
   

   Is this helpful?

   Report
2. p

   paul

   VIP

   London

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 3

   Food late desert didn’t appear Utter rubbish Waste of money
   

   Is this helpful?

   Report
3. D

   Debbie

   London

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   In short Christmas Day Lunch. Service between 4 courses far too long, taking over 4 hour We skipped the 4 course as we were not happy to wait another hour . Food was average. Not cooked well. Veg under cooked, Roast Potatoes were over cooked and leathery skins. Over priced at £150 per person. We had 2 small glasses of wine and was charged £25. Ripped off and won't be returning for Christmas Day lunch again.
   

   Is this helpful?

   Report
4. I

   Ion

   Berkshire

   1 review

   5.0

   1 review

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I wanted to take a moment to express my appreciation for the exceptional level of service provided. Every aspect of the service was handled with the utmost professionalism and care, ensuring everything was completed to the highest standard.
   

   Is this helpful?

   Report
5. S

   Sally-Anne

   Buckinghamshire

   1 review

   5.0

   1 review

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A delicious roast in a wonderful atmosphere. Great wine knowledge and reasonably priced for such a venue.
   

   Is this helpful?

   Report
6. M

   Mitch

   Berkshire

   1 review

   5.0

   1 review

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding level of service. Excellent meal. Looking forward to returning soon.
   

   Is this helpful?

   Report
7. J

   Julie

   London

   2 reviews

   5.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sunday lunch was a delight. Tasty and good quality. Service was excellent
   

   Is this helpful?

   Report
8. M

   Marc

   London

   2 reviews

   1.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Disappointing! No forewarning that they didn’t have the beef burger. The only cold main dish (salad) arrived 5 minutes after the other hot dishes. The ketchup arrived after the kids had finished their food. The steak was supposed to be medium. It was part med rare and part med well done.! We won’t be back again.
   

   Is this helpful?

   Report
9. A

   Amanda

   London

   5 reviews

   5.0

   5 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was a birthday lunch time treat and treat it was. I had attended here many, many years ago and it has since changed hands. The decor, music, festive decorations, log fire and overall ambience made it warm and welcoming. They were offering only the set festive menu, which worked well for us. There are several dining areas but because we had our dog, they seated us in the dog friendly area, which was tastefully decorated, warm and cosy. For starters we had the Scallops and the prawn cocktail. The Scallops were tasty and were wolfed down. The prawn cocktail was equally delicious with plenty of prawns, a lovely sauce and some heavily seeded bread with butter, delicious. For mains we both had the Turkey. Three large succulent cuts of Turkey sitting on top of really well seasoned carrots, green beans and mange tout. The roast potatoes were to die for, and plenty of them. All of this was covered in a delicious jus so we were certainly satisfied, oh and a side serving of gorgeously tasty cranberry. Alas, we had no room for pudding but we will certainly be back to sample them for sure! The host was particularly warm and welcoming and even discounted the sparkling english wine when I shared it was a birthday meal. Wonderful hospitality, fantastic food, would definitely recommend this neighbourhood gem.
   

   Is this helpful?

   Report
10. B

    Barbara

    Berkshire

    1 review

    5.0

    1 review

    Dined on December 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I had a very pleasant lunch, the food and service was very good. The waitress went out of her way to help us. Now that I’m aware that dogs are welcome I will let them know that I am allergic to them to make sure I am not seated too close.
    

    Is this helpful?

    Report