ChopHouse Grille

Review summary

1. BW

   BrianW

   Philadelphia2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal and service as expected. Probably the best meal I’ve had there. This wasn’t our first visit
   

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2. JB

   JamesB

   Philadelphia6 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Two steaks cooked and served perfectly! Fire grilled NY Strip medium, and a Prime Rib medium rare. Green beans were fresh and crisp and cooked through just right, and truffle mac-and-cheese was to die for. Waitstaff is on point with the service.
   

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3. JM

   JoyceM

   New York City5 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my second time eating at the Chop House Grill. I was not disappointed. The food was delicious and the service was excellent. I had the short ribs with root vegetables and my husband had the shrimp special. Food was well plated and hot. I would definitely come back again.
   

   ChopHouse GrilleResponded 6 days ago

   Thank you so much for taking time out of your day to leave us a great review! It truly means a lot to us. We look forward to seeing you again soon!
   

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4. B

   Barbara VIP

   Philadelphia3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chophouse Grill is always consistently delicious! Service is excellent!
   

   ChopHouse GrilleResponded 6 days ago

   Aw this has to be my favorite review! Thank you so much for recognizing us. You made my day : )
   

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5. R

   Robert

   New York City4 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an awesome time! The service was excellent! Server Bryce made the experience spectacular! Food and drinks were great! 5 Stars!
   

   ChopHouse GrilleResponded 6 days ago

   Aw thank you Robert!! I printed this out for Bryce to have. We loved serving you all and can't wait for you all to come back again real soon!
   

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6. C

   Charlie VIP

   Philadelphia69 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed the Bang Bang special, and the carrot cake. Chop House always has interesting specials.
   

   ChopHouse GrilleResponded 6 days ago

   I knew you'd love the bang bang shrimp!! We love seeing the McKee's Fridays!!
   

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7. N

   Neil VIP

   Philadelphia65 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our food was done perfectly, the service was spot on. Everything was spotless and the waitstaff were all very pleasant. We will be back again very soon.
   

   ChopHouse GrilleResponded 6 days ago

   Thank you Neil!! We're so glad you enjoyed and we look forward to seeing you again soon!
   

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8. S

   Sommer

   Philadelphia1 review

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great experience and our server Lindsay was super awesome. No complaints about anything!!!
   

   ChopHouse GrilleResponded 6 days ago

   Thank you so much for taking time out of your day to leave us a great review! It truly means a lot to us. We look forward to seeing you again soon!
   

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9. S

   Suzanne

   Philadelphia13 reviews

   4.0

   Dined on March 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very accomodating — they honored my request of a booth and the server was patient with our being slow to order. Food was tasty and atmosphere is nice. Enjoyed the meal.
   

   ChopHouse GrilleResponded 6 days ago

   Thank you so much for taking time out of your day to leave us a great review! It truly means a lot to us. We look forward to seeing you again soon!
   

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10. L

    Leanne VIP

    Philadelphia143 reviews

    2.0

    Dined on March 2, 2025

    1. Overall 2
    2. Food 5
    3. Service 5
    4. Ambience 4

    UPDATING THIS REVIEW TO LET YOU KNOW THAT THE RESTAURANT ACKNOWLEDGED THE ISSUE AND MADE THINGS RIGHT WITH US. HANDLED IT WITH PROFESSIONALISM! We had just dined here recently and had a very good experience. However, on this Sunday evening, the experience was less than stellar. We had a group of five and we’re there to celebrate birthdays for two people. When we were seated, our waitress let us know that it was a super busy Sunday night like they’ve never seen before, and she could not put any food orders in until she was given the go ahead by the kitchen. That’s crazy!  We were finally able to give the waitress our orders and also learned at that time that we should not order anything steak related ( including hamburgers!). As the evening went on, we did get our food and my grandson DID get his child’s hamburger. The food was good but what a fiasco!
    

    ChopHouse GrilleResponded 6 days ago

    Hi Leanne, We apologize for the fiasco of Sunday. We had equipment failure and could not properly execute the orders in a timely fashion. It's no excuse we failed you when you chose us to celebrate your birthdays. We refunded your full meal which you should see by today. Again our apologies and hope to serve you in the future. Mo GM
    

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