CHOP Steakhouse & Bar - Sherwood Park

Review summary

1. S

   Scott

   Manitoba

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a late Valentines supper. The service was excellent, as well the food. We’ll be going back.
   

   CHOP Steakhouse & Bar - Sherwood ParkResponded 4 days ago

   Hey there Scott, We're honoured to have been your venue of choice for your Valentine's celebration, late or not. It's wonderful to hear that your experience with us was a hit, we'll be here and happy to serve you again whenever you choose to return. Thank you! Evan Ackroyd | FOH Supervisor
   

   Is this helpful?

2. V

   Valerie

   VIP

   Edmonton

   11 reviews

   5.0

   11 reviews

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always we enjoyed our experience at Chop. The food is great and the wait staff are friendly and efficient.
   

   CHOP Steakhouse & Bar - Sherwood ParkResponded 4 days ago

   Hi Valerie, It's wonderful to hear that your visits with us continue to be enjoyable! Thank you for your kind words, our staff here at Chop Sherwood look forward to welcoming you back soon. Evan Ackroyd | FOH Supervisor
   

   Is this helpful?

3. I

   Ian

   VIP

   Edmonton

   25 reviews

   5.0

   25 reviews

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   RAYA served us tonight which was excellent service as usual . Our steaks were cooked to perfection hats off to the kitchen staff.
   

   CHOP Steakhouse & Bar - Sherwood ParkResponded 4 days ago

   Heya Ian, As per usual I'll keep Raya and the kitchen updated that they're still exceeding expectations with everything. Always a pleasure having you by! Evan Ackroyd | FOH Supervisor
   

   Is this helpful?

4. C

   Chantel

   Edmonton

   1 review

   5.0

   1 review

   Dined on February 17, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   The Staff was great, our waitress asked how everything tasted and although we weren't going to complain. We shared that our steaks were overcooked on the outside and not as "medium rare" as we'd expected. The manager was very kind and insisted on ending our night with some kind of compensation. Thank you! The only thing I'd really have to complain about are those that are allowed to dine in a more fancy atmosphere is ball caps, sweaters... even saw one person in Pajaama pants! Unacceptable when there are people dressing up and spending that kind of money to be surrounded by people who look more suited for a sports lounge. Stricter policy for dress code of all should be enforced. Otherwise everything was wonderful, we will be back!!!
   

   CHOP Steakhouse & Bar - Sherwood ParkResponded 4 days ago

   Hello there Chantel, Thank you tons for taking a minute to let us know how your evening went with us! It's splendid to hear that we were able to make things right with your steaks, thanks for bringing it to our attention and giving us the chance to remedy the situation. And we do apologize that the attire of other guests may have been off-putting during your visit, I totally understand where you're coming from and I'll make sure to forward your feedback along to management. Look forward to having you back! Evan Ackroyd | FOH Supervisor
   

   Is this helpful?

5. R

   Rajwinder

   Edmonton

   4 reviews

   5.0

   4 reviews

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went there for our anniversary dinner with our toddler. The first 10 minutes were a bit challenging due to our toddler's tantrum, but after that, everything went smoothly. The staff at the restaurant were amazing. We asked them if they could rush our order so we could eat and head home, and they were incredibly accommodating. I don’t know our server's name, but she was fantastic.
   

   • 

   CHOP Steakhouse & Bar - Sherwood ParkResponded 4 days ago

   Hey Rajwinder, Thank you for the kind review and excellent rating! I'm glad to hear that things managed to cool down for the latter portion of your anniversary night out - our staff appreciates your compliments! Taking a quick glance at that evening, it seems your server that evening was Shyla! I'll be sure to let her know that her great work isn't going unnoticed. Have a superb rest of your week! Evan Ackroyd | FOH Supervisor
   

   1 person found this helpful

6. OT

   OpenTable Diner

   Las Vegas

   1 review

   2.0

   1 review

   Dined on February 16, 2025

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 2

   We were seated at a table, across from the entryway, and we nearly froze, very uncomfratable eating our dinner. Our meals were chilled before eating. The prime rib , was cold by the time we got to eating it. We had company from out of town,kind of embarrassing. The food was great and I am sure it would have been more palatable, if we cold have eaten hot. Thank you The Gibbs
   

   CHOP Steakhouse & Bar - Sherwood ParkResponded on February 18, 2025

   Hello Gibbs, Why don't you give me a call and we can discuss your visit a little further? I would love to chat with you. Thanks for your feedback. Jordon Brennan | General Manager | 780.996.7831 or sherwoodparkgm@chop.ca
   

   Is this helpful?

7. J

   Josie

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Enjoyed the $62 Valentines Day 3 course special. Food was excellent! We had the tomato soup and ceaser salad to start. We had the steak and prime rib (prime rib was better as the steak was a bit chewy even for rare). Both desserts were excellent! Plates took a lil while to be cleared from our table and there was a cold draft from the door…but other than that the service and ambience was great! We will be back!
   

   CHOP Steakhouse & Bar - Sherwood ParkResponded 4 days ago

   Hello hello Josie, Firstly, thank you for choosing our restaurant as your special Valentine's Day outing, we're delighted to hear that the evening went overall enjoyably for you. Secondly, we apologize for the inconveniences you experienced during your visit, even if they weren't major; any and all feedback is appreciated as it aids us in taking steps towards minimizing future hiccups. If you're willing to reach out to us at sherwoodparkgm@chop.ca, we'd be happy to accommodate and arrange for your next visit to be an extra special one. Thanks again! Evan Ackroyd | FOH Supervisor
   

   Is this helpful?

8. R

   Rachel

   Edmonton

   1 review

   1.0

   1 review

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   After booking a reservation at Chop in Sherwood Park for Valentine’s Day, we arrived at the restaurant only to be greeted by one of the unfriendly hostesses I’ve ever encountered. We were then brought to our table in the lounge and it was sandwiched in between two other tables even though I stated in the reservation booking that we wanted a booth. Not wanting to sit two inches from the couple next to us, we ended up leaving. Needless to say, we won’t be back.
   

   CHOP Steakhouse & Bar - Sherwood ParkResponded on February 18, 2025

   Hey Rachel, I'm terribly sorry to hear that this is how your experience went with us. I would to hear just a few more details about your experience, feel free to give me a call me a call at your convenience on my cell at 780.996.7831. Thank you for your feedback. Jordon Brennan | General Manager | sherwoodparkgm@chop.ca
   

   Is this helpful?

9. J

   Jenn

   Edmonton

   2 reviews

   4.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We went here for Valentine’s Day and had wonderful service and food. We come here quite a bit for that the only complaint that we had last night it was just freezing. They said they tried to turn up the heat, but I don’t know if they did or not. Other than that, we highly recommend going there on a date night or with friends. It’s a perfect place.
   

   CHOP Steakhouse & Bar - Sherwood ParkResponded on February 18, 2025

   Hi Jenn, Thanks so much for leaving us your feedback. I'm glad that everything went well aside from the temperature on this night. I can assure you I've heard your concern and want to let you know that we have already been working on fixing drafts in our restaurant. Have a great day! Jordon Brennan | General Manager | 780.996.7831 or sherwoodparkgm@chop.ca
   

   Is this helpful?

10. E

    Erica

    Vancouver

    9 reviews

    5.0

    9 reviews

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Service was fast and efficient, all courses came in a timely manner. The roasted chicken was so moist and the season was delicious.
    

    • 
    • 

    CHOP Steakhouse & Bar - Sherwood ParkResponded 4 days ago

    Hello Erica, Thanks a bunch for taking the time to give us your feedback, I'm thrilled that the pacing of your visit as well as the quality of your chicken meal sounded to be top-notch. Please feel welcome to return here anytime! Have a marvellous week. Evan Ackroyd | FOH Supervisor
    

    Is this helpful?