Chili crab

Review summary

1. B

   Barry

   New York City

   10 reviews

   1.0

   10 reviews

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Not a very good experience I will not be there again
   

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2. E

   Elaine

   New York City

   50 reviews

   2.0

   50 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Sorry Not enough help Food served out of order and cold
   

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3. L

   Lawrence

   VIP

   West Palm Beach

   9 reviews

   5.0

   9 reviews

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Finally real Hong Kong Chinese. Friendly atmosphere. A must try.
   

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4. T

   Tal

   Tampa

   1 review

   1.0

   1 review

   Dined on December 26, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We made a reservation for 7:00 PM, but upon arrival, it became clear that the restaurant was severely overbooked. A long line of patrons both inside and outside the venue—many of whom also had 7:00 PM reservations—added to the chaotic scene. There was no one readily available to check us in or provide updates on the situation. After waiting for 30 minutes, we were finally informed that we likely wouldn't be seated until 10:00 PM at the earliest. Frustrated and disappointed, we decided to leave, along with several other diners, to find another restaurant.
   

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5. R

   Randi

   VIP

   West Palm Beach

   9 reviews

   3.0

   9 reviews

   Dined on December 25, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Restaurant was crazy busy and understaffed. We waited over an hour and out reservation was not honored. Food was exceptional but served as it was ready. We will definitely return but not on a holiday.
   

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6. S

   Shelley

   VIP

   West Palm Beach

   108 reviews

   1.0

   108 reviews

   Dined on December 25, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We did not dine here. We came for our 6:30 reservation and couldn’t get into door Multitudes of people waiting No one let us check in. It was truly a madhouse. They seemed to be behind many hours. We had to leave. No where to go on Xmas. Went to dependable Chinese takeout. Got food in 15 minutes. Like the food at Chili Crab but what they pulled was disgusting. Will not return
   

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7. D

   Debbie

   West Palm Beach

   1 review

   5.0

   1 review

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Some of the best Chinese in South Florida! Highly recommend this restaurant.
   

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8. J

   Jessica

   VIP

   Charlotte

   11 reviews

   2.0

   11 reviews

   Dined on December 25, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Thought it’d be better based on these reviews. Rib app was terrible, chewy and hard, looked terrible. The scallion pancake was doughy and rubbery, not thin and crispy. It was bad. Noodles took forever to come out. They had scallions and onions but no other vegetables. Maybe we ordered wrong, maybe they had an off day but speculation aside— it just wasn’t good.
   

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9. N

   Nicole

   New York City

   1 review

   5.0

   1 review

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mary was the best waitress ever! Despite the holiday rush the hostess was incredible and the food kept coming and coming. Diego attended to our needs and the food was fantastic (a little pricey) and delectable; a festive environment for fun and yum!
   

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10. S

    Sandra

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on December 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We brought our family (including two teens) and all enjoyed the food, the service, and ambiance. Chili Crab presents authentically prepared dishes and while the food comes out when ready (timing may be challenging) the experience is satisfying and fun. We’ve visited Chil Crab many times and this past Sunday was just another great meal.
    

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