Chevys Fresh Mex - Elk Grove

Chevys Fresh Mex - Elk Grove reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Dawn VIP

   San Francisco23 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Always have a great experience at this location. I wish I got the bartenders name but he served us today at 3pm- Happy Hour and there was another waiter in the area and they both did a great job covering the bar area which was pretty packed. The bartender who took care of us (wore a face mask) was very friendly, attentive, and did a great job making sure we gad a great experience. We will be back for sure….I love their tortillas which we enjoyed 4 bags. 😋
   

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2. C

   Cecilia

   Sacramento1 review

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Gabby was an awesome server! Pleasantly surprised by great service during very busy time!
   

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3. I

   Irene

   Sacramento1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was plentiful and delicious. There were 14 of us and everyone enjoyed the food. We had a great Easter celebration. I would definitely recommend this restaurant for their buffet. It is well worth the price and the service was great. I would do it again.
   

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4. J

   Jean

   Sacramento1 review

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This visit to Chevy's was absolutely wonderful! We had a large group, and the hosts were very accommodating. The food was delicious. I just found out that they had a Sunday brunch, and it was out of this world. Too many types of dishes for me to even explain and this was in addition to the Omelet Station and Fajita Station. I will definitely be back.
   

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5. b

   brandi

   Seattle5 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a party of 15. Table was ready. Service (Gabby) was excellent and buffet was well stocked and delicious!
   

   Chevys Fresh Mex - Elk GroveResponded on April 4, 2025

   Thanks for the review, Brandi! We're thrilled to hear that you and your party enjoyed your time at Chevys Fresh Mex - Elk Grove. It's wonderful to know that our buffet made your experience delightful and that our service met your expectations. We strive to provide an excellent dining experience for all our guests, and your kind words are a testament to our efforts. We look forward to serving you again soon!
   

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6. K

   Katia

   Sacramento1 review

   3.0

   Dined on March 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Came here for dinner on a Sunday. Walked in and it was not crazy busy, we were seated right away. Our waiter walked up to us promptly to ask if we wanted any drinks and took our orders. Food was overall ok mainly go there for the drinks. I had an issue with a refund from my previous visit, I never got the refund the restaurant said they had given me. So I told the waiter he said he would have to get the manager. He came back and said the manager was too busy and could not do anything about it. I said I have the receipt from the last visit and I need to talk with the manager he said let me try again, he came back and said she is busy and will take off 1 of the kids meals. I said my refund was more than a kids meals. Well she never came around her name was Sofi, I feel like that was very unprofessional of her as a manager not to come by and take 5 minutes out of her time to take care of a customer which is her job. I will not be returning to this establishment.
   

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7. M

   May

   Unspecified1 review

   4.0

   Dined on March 10, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   I don’t think a steak knife with the silverware set is necessary until steak is ordered. The exposed ceiling looks a bit eerie, but the colorful decor is nice. Junior and team provided great service and good lunch options. Thank you!
   

   Chevys Fresh Mex - Elk GroveResponded on March 16, 2025

   Thanks for the review, May! We're thrilled to hear that you enjoyed our decor and service. It's great to know that our team was able to provide you with a memorable dining experience. We appreciate your feedback about the steak knife, and we're always looking for ways to improve our guests' experiences. We hope to see you again soon at Chevys Fresh Mex - Elk Grove. Thanks again!
   

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8. F

   Fred

   Sacramento1 review

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was for my 6 yo's BD. The staff were very welcoming from the start. They did an amazing job and were very attentive. We were there beyond closing and yet no one stopped smiling or was a pleasure.
   

   Chevys Fresh Mex - Elk GroveResponded on March 9, 2025

   Thanks for the review, Fred! We're thrilled to hear that your family had a wonderful dining experience with us at Chevys Fresh Mex - Elk Grove. It's great to know that our team made you feel welcome from the moment you walked in and that you appreciated their attentiveness. We're also glad to hear that you had a great time with us after closing, and that the food and service met your expectations. We look forward to welcoming you and your family back soon!
   

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9. M

   Murillo

   Los Angeles5 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great customer service and food. I love the chicken fajitas that they serve there.
   

   Chevys Fresh Mex - Elk GroveResponded on March 9, 2025

   Hello Murillo, Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed our chicken fajitas and found our customer service to be great. We always strive to provide our guests with a memorable dining experience, and it's wonderful to know we hit the mark with you. We look forward to welcoming you back to Chevys Fresh Mex - Elk Grove soon! Best Regards, The Management Team
   

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10. C

    Cory

    Sacramento4 reviews

    3.0

    Dined on February 15, 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 1

    Valentine's Dinner at Chevys I recently visited Chevys for a Valentine’s Day dinner and had a somewhat mixed experience. Despite having a reservation, we were seated 20+ minutes late, which set a less than ideal tone for the evening. The overall energy felt a bit off, and the staff didn’t exude much personality, which could be due to a lack of professional training. I was drawn to the advertised Valentine’s Special on OpenTable, which included a champagne toast and a prefixed menu. However, the champagne was brought to us pre-poured, and no information was provided about what we were drinking, which detracted from the experience. After being seated, we were informed that the food would be another 30 minutes behind. Unfortunately, the ambiance felt more akin to a sports bar after a game rather than a romantic Valentine’s setting. That being said, the food itself was not bad, and the server was kind and attentive. As food enthusiasts, my wife and I were a bit disappointed with the overall experience, but we understand that these things happen. With a few improvements in training and ambiance, Chevys has the potential to offer a more enjoyable dining experience.
    

    Chevys Fresh Mex - Elk GroveResponded on February 16, 2025

    Thanks for the review, Cory. We're sorry to hear that your Valentine's Day experience at Chevys Fresh Mex - Elk Grove didn't meet your expectations. We apologize for the delay in seating and the lack of personality from our staff. We're glad you enjoyed the food and found our server to be kind and attentive. We take your feedback seriously and will use it to improve our service and ambiance. We hope to have the opportunity to serve you again and provide a better experience.
    

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