Cheers Bistro at the DoubleTree

Review summary

1. N

   Nadine

   Philadelphia

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   The waiter was so friendly and accommodating. I love the shuttle service to the theater. The food was average in taste but high priced.
   

   Cheers Bistro at the DoubleTreeResponded today

   Thanks for the feedback, Nadine! We're glad to hear that our team was friendly and accommodating. It's great to know that you appreciated our shuttle service. We're sorry to hear that our food didn't meet your expectations. We always aim to provide the highest quality dishes, so we'll take your feedback into consideration. We hope to serve you again soon at Cheers Bistro at the DoubleTree.
   

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2. D

   Diane

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very helpful and understanding of my elderly mother. Were incredibly friendly despite working Christmas. So grateful you were open so we could take mom out.
   

   Cheers Bistro at the DoubleTreeResponded today

   Hi Diane, We're thrilled to hear that your family's experience at Cheers Bistro at the DoubleTree was a memorable one. It's wonderful to know that you and your mother had a pleasant time with us and enjoyed our food and service. We're especially glad that you were able to take her out for a nice Christmas dinner despite the busy holiday period. Your kind words mean a lot to us and we look forward to welcoming you and your mother back for more delightful experiences. Best Regards, The Management Team
   

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3. A

   Alan

   Philadelphia

   1 review

   4.0

   1 review

   Dined on December 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Were there for Christmas day. Very 👍nice meal, good service.
   

   Cheers Bistro at the DoubleTreeResponded today

   Thanks for visiting us, Alan! We're so happy to hear that you enjoyed your Christmas dinner at Cheers Bistro at the DoubleTree. It's wonderful to know that our meals and service met your expectations. We look forward to serving you again soon. Best wishes, The Management Team
   

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4. S

   Sheryl

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dinner, quiet and fantastic food! Will be happy to visit again!
   

   Cheers Bistro at the DoubleTreeResponded today

   Hey Sheryl, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your dinner and found our food fantastic. It's always a pleasure to serve a crowd like yours. Thank you for choosing Cheers Bistro at the DoubleTree, we can't wait to serve you again. Best, The Management Team
   

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5. T

   Theresa

   VIP

   Philadelphia

   65 reviews

   5.0

   65 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very efficient and delicious dinner! We arrived a bit late but the hostess was gracious and seated us and our food was served minutes i after ordering which kept us on time for our show. Also nice to have free validated parking and a shuttle to our show. Only downside is not having the menu online ahead of time but it is nice to have daily specials rotate I suppose. I would definitely go there again if I'm seeing an event at one of the Santander venues
   

   Cheers Bistro at the DoubleTreeResponded today

   Thank you, Theresa! We're thrilled to hear that you had a wonderful dining experience at Cheers Bistro at the DoubleTree! We always strive to ensure that our guests are kept on schedule and that their meals are served promptly. Your kind words about our efficient service and the pleasantness of our hostess are greatly appreciated. We're also glad that you appreciated the free parking and our shuttle service. Best regards, Cheers Bistro at the DoubleTree Management Team
   

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6. J

   Jeff

   VIP

   Philadelphia

   60 reviews

   5.0

   60 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner. I had the prime rib chili! Excellent. And the grilled chicken BLT was also very good! Reasonable prices
   

   Cheers Bistro at the DoubleTreeResponded today

   Thanks for the feedback, Jeff! We're thrilled to hear that you enjoyed your dinner at Cheers Bistro at the DoubleTree. I love that the prime rib chili and grilled chicken BLT were hits! (the chili is a personal favorite!) We take pride in providing reasonable prices, and we're glad you found value in your experience. We appreciate your kind words and look forward to serving you again soon.
   

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7. T

   Tom

   VIP

   Philadelphia

   39 reviews

   4.0

   39 reviews

   Dined on December 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent choice for attending a concert in Reading. They have a great menu with options for meat, seafood and vegan customers. We had salads, I had the curried Salmon and my son had the vegan Shepards Pie; all were very good. Our server...Wilma was excellent. Cheers offers validated parking and a shuttle to the Santander Performing Arts center, and is across the street from the Santander Arena. We opted to walk to the Performing Arts Center as its only a 7 minute walk.
   

   Cheers Bistro at the DoubleTreeResponded today

   Thanks for the feedback, Tommy! We're delighted you enjoyed our menu and service at Cheers Bistro at the DoubleTree. We're proud to offer a variety of options for our meat, seafood, and vegan customers. We're glad you enjoyed the salads and our vegan Shepards Pie! We hope to welcome you and your family back soon for another enjoyable experience. Best Regards, Cheers Bistro at the DoubleTree, The Management Team
   

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8. I

   Ivette

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing!!! The best I've had so far at cheers!!!!
   

   Cheers Bistro at the DoubleTreeResponded today

   Thanks for the feedback, Ivette! We're thrilled to hear that you enjoyed your experience at Cheers Bistro at the DoubleTree. Your kind words about our food and service are very appreciated. We're committed to providing the best dining experience and your feedback is a testament to our efforts. We look forward to serving you again soon!
   

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9. E

   Eric

   Naples

   3 reviews

   5.0

   3 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Unexpectedly pleasant, good food and service was excellent.
   

   Cheers Bistro at the DoubleTreeResponded today

   Thank you Eric! We love to hear that you had a pleasant experience at Cheers Bistro at the DoubleTree! It's rewarding to know that you found our food and service excellent. We strive to provide a memorable experience for all our guests. We hope to see you again soon for another excellent dining experience. Best Regards, The Management Team
   

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10. R

    Rich

    Philadelphia

    1 review

    2.0

    1 review

    Dined on December 6, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 4

    Just awful. The charcuterie was a step above lunchables
    

    Cheers Bistro at the DoubleTreeResponded today

    Thanks for visiting us at Cheers Bistro at the DoubleTree. We're sorry to hear that your experience with us didn't meet your expectations. We take pride in our food and service, and we're disappointed that we didn't hit the mark during your visit. We appreciate your feedback and will certainly use it to improve. We hope you'll give us another chance to make it right. Sincerely, The Management Team.
    

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