Chart House Prime - Annapolis

Chart House Prime - Annapolis reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   James

   Montreal3 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent Service by Scott was above and beyond expectations Can’t wait to go back
   

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2. L

   Lance

   Baltimore1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you want great service, great views and great food…. This is place to go to.
   

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3. b

   bob

   Washington DC1 review

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   background music too loud. Service was terrible -- waiter seemed to disappear. Food was pretty good -- dont expect to return.
   

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4. v

   vic VIP

   Washington DC26 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 4

   ★☆☆☆☆ (1/5 stars) Despite having a reservation, we were kept waiting for 50 minutes past our scheduled time. While I understand that delays can happen, what made this particularly frustrating was the complete lack of communication or apology from the staff during our wait. Once finally seated, our experience went from bad to worse. The first three items we attempted to order were unavailable. At a restaurant of this supposed caliber, having multiple menu items out of stock is simply unacceptable. It's especially frustrating when you've been waiting nearly an hour and are ready to order. When we raised our concerns with the manager, hoping for some acknowledgment of the poor experience, we were met with indifference. No apology, no attempt to make things right, no offer to compensate for the inconvenience - just a shrug and business as usual. For a restaurant charging premium prices, the service and management response were shockingly poor. There are plenty of other upscale dining options in the area that actually deliver on both food availability and customer service. I cannot recommend this establishment and will not be returning. Save your money and your time - dine elsewhere.
   

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5. D

   Dalec

   Washington DC1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Amazing food. Beautiful views. Great drinks and wine selection.
   

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6. K

   Karen VIP

   New York City30 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   A sad experience. Booked through Open Table which populated my Google calendar and served a reminder with request to confirm ((I did), when I arrived at the restaurant, they had no reservation. It was Friday night and busy. They told us they could seat us in 30 minutes anyway. An hour and a half later, we were still in the bar. Experience was disappointing and exhausting. The food was over the top in presentation, so spectacular that it was questionably good. Our server basically didn’t know what he was talking about.  We were very excited about taking our family to this restaurant and had a miserable experience. Doubt we will ever return.
   

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7. C

   Christina

   Washington DC10 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   We celebrated our son’s engagement and we appreciated that Chart House Prime accommodated our dinner time request for 8 of us. The food was good and the ambience cheerful, but the service was sooooo slow! Also, our son ordered the oyster appetizer and it arrived with the main meal. Would I go back? Maybe. But for the prices, I felt the service could have been more expedient.
   

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8. R

   Ray

   Washington DC3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place! Great view of harbor and sailboats going by.
   

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9. A

   Ariel

   New York City3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was excellent! We had a wonderful time and experience.
   

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10. F

    Francesco

    Philadelphia33 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I was there for my birthday dinner. Everything was perfect from start to finish. Thank you for a great night.
    

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