Charlie and the Chocolate Factory Afternoon Tea at One Aldwych

Review summary

1. j

   julia VIP

   Atlanta12 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first trip to London as a family. We were lucky enough to have a 10 day vacation planned and got to experience so much of London. The one afternoon English tea that I booked for my 11 year old daughter and myself was this one! We had a 3 o’clock seating which allowed us to enjoy our morning and early afternoon and then use this experience as our lunch and dinner! The hotel is gorgeous and the little touches from the Roald Dahl themed Charlie and the chocolate factory were modern and well done. It was an extraordinary amount of tea and hot beverages for children as well as ‘mocktails’ for kids and so many options of food and scones and treats! The highlights were definitely the delicious scones and the candy floss. My daughter said the highlight for her was how “very nice [they] were to her and to kids”. Our server, Masum, was so very attentive and accommodating and wonderful. He added so much to our fabulous experience! This is a wonderful and unique afternoon tea experience especially with school aged children.  It was such a highlight of the trip for us!!!!
   

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2. SM

   ScottieMcW

   London2 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A magical experience. Kids and adults were blown away. The service was wonderful and charming . Get ready for a sticky, sweet adventure full of tasty treats!
   

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3. I

   Inna

   Jacksonville5 reviews

   3.0

   Dined on February 27, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   We heard so much about this amazing afternoon tea, so of course we booked it. Sadly, it wasn't that great. The space looks like a cafeteria, but with some plastic bubbles. The service is over the top, which most people will really enjoy. The table settings are OK. The teas offered are not bad. The food is... not worth the price, especially with that decor and that tea set. In short, this would have been absolutely fine for £30 but for £70 I expected at least one thing to be excellent, and nothing was even remotely close to excellency.
   

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4. S

   Sarah

   London1 review

   2.0

   Dined on February 22, 2025

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 1

   This was disappointing. There is no chocolate waterfall mixing your hot chocolate, no Oompa Loompas, no Willy wonka, nothing but a basement restaurant and waiters doing their best to make the experience seem more than a few nibbles and candy floss on a stick. There is such potential here, we were sorely disappointed in our experience considering the cost (£138 with service for 1 adult & 1 child).
   

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5. B

   Bronwyn

   Dublin1 review

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A wonderful selection of sweet and savoury delights, beautifully presented! Our coeliac diner was carefully considered, and the vegetarian menu was equally as appetizing as the standard courses. The choice of teas was broad and served in generously sized teapots. Our waiter was friendly, knowledgeable and attentive. Perhaps slightly on the pricey side, but this is afternoon tea in London so not unexpected! Definitely worth a visit and suitable for the young at heart of all ages!
   

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6. S

   Sharina

   London14 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   MOHAMMED WAS AMAZING! Thank you so much for a wonderful experience From your little friend Sophia (sorry about the stickers on your back :) )
   

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7. J

   Joanna

   London1 review

   2.0

   Dined on February 22, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Very disappointed with this It was my best friends birthday and i decided to treat her as we both are obsessed with afternoon tea The service was incredibly slow and it wasn’t even busy Had to ask for milk 3 times by which point our 1st pot of tea had gone cold, our 2nd pot of tea i had to ask twice for and it ended up coming as we got our cakes (i had asked for it before the scones) Wasnt overly impressed with the cakes, a lot of bitter chocolate and coffee- not a fan but that was my opinion Not the kind of service id expect from a well known london venue
   

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8. L

   Larry VIP

   Greater Boston6 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wonderful service and really appreciated we could get more of what we liked! Our server was fantastic. Food was delicious!
   

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9. D

   Denise

   London3 reviews

   1.0

   Dined on February 22, 2025

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 3

   The only resemblance to Charlie and the Chocolate Factory was when you entered and there was a couple of artefacts from the film, once downstairs you could of been anywhere in London having afternoon tea, once again there was only candy floss and chocolate milk that did say it was Charlie and the chocolate factory. There was no costumes or music from the film and when asked about it, we were told it was to do with copyright? If that was the case then they shouldn’t be advertising the afternoon tea as Charlie and the Chocolate Factory. Extremely disappointed and will not be recommending.
   

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10. A

    Andrea

    London2 reviews

    5.0

    Dined on February 21, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The most amazing service and food. The treats were tasty and just kept coming. Highly recommended
    

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