Charcoal

Review summary

1. S

   Shirin

   VIP

   Seattle

   15 reviews

   5.0

   15 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic restaurant with a great menu. We loved it and will absolutely come back the mixed meat platter was amazing.
   

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2. D

   Drew

   Seattle

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good! Food was delicious, the service was great! Cool, it’s basically in a art gallery.
   

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3. J

   Jennifer

   Seattle

   10 reviews

   4.0

   10 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Service was good but in my 64 years I have never been urged (by the hostess) to leave at the end of our meal b/c the next group was waiting to be seated in 5 minutes. If it's necessary to do, I would suggest training her to do it more diplomatically. We ordered bread (not the best), pork tenderloin (VERY good), and steak salads (great chimichurri dressing, otherwise unremarkable but expensive). Wine was good even tho we ordered less expensive choices. Ambiance was very nice.
   

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4. A

   Aaron

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We LOVE this place. We really appreciate the attention to detail they have. You can find great food a few different places, but finding a place that pairs great food, with a great dining experience and service that blows you away makes all the difference. From timing, to table maintenance, to presentation, we are never disappointed. Danielle took great care of us.
   

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5. C

   Caroline

   VIP

   Minneapolis

   32 reviews

   5.0

   32 reviews

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love Charcoal, we drive 20 miles to go here because it’s the best restaurant in Seattle.
   

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6. A

   Anthony

   Greater Boston

   6 reviews

   5.0

   6 reviews

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I think Charcoal may be the best restaurant within a 10 mile radius, maybe more. I’ve had dinner there about 6 times and it’s always a great experience. Food, service and space are all elevated.
   

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7. J

   Jack

   Seattle

   9 reviews

   4.0

   9 reviews

   Dined on January 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The service was outstanding. We were just a little disappointed in the flavor/taste of the bone in rib eye. We enjoyed everything else that evening. I would go back again.
   

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8. K

   Kathleen

   Seattle

   8 reviews

   5.0

   8 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and very tasty meal.....we will definitely be back!
   

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9. M

   Meredith

   VIP

   Hawaii

   8 reviews

   3.0

   8 reviews

   Dined on January 1, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Disappointed on our NYE experience. We’ve been to Charcoal before and had several great meals and always enjoyed the food (the salmon is a favorite as well as the halloumi and pickled veggies)We thought it would be a great place to celebrate New Years Eve. The food on 12/31 was not what we had experienced before. Gougères were flat and seemed smashed like pancakes rather than being light and fluffy. Super bland. I selected the seared ahi and it was nearly cooked all the way through with the smallest touch of pink. It was grey and cut small little cubes. There was no discernible flavor at all. It was tough and didn’t even taste like it had any seasoning. My husband’s steak tartar was great. Nice portion size for a stater with great flavor. I selected chicken for my entree and was less than 2 oz. It was well seasoned and cooked but less than a third of a chicken breast. It was two incredibly small slices on the plate. I would serve my small children more than that for dinner. Potatoes were fine but tasted like burnt oil and couldn’t taste the duck fat as described in the menu. My husband had the steak and it was smoky and well cooked. We added the lobster to the meal and it was just ok. Desserts were nothing to write home about. Tiramisu was better than the hazelnut chocolate tart. Tart was a little gluey and gritty. It almost seemed like it was melting from sitting out. Our server was pleasant enough but seemed like she didn’t really want to be working that evening and while the food took a long time to arrive, I don’t feel like we had much attention at the table at all. We added the wine pairings and couldn’t hear what we were being given or any details about the wines. Food/beverages were just placed on the table and whoever brought them quickly walked away. Overall pretty disappointed in the food and service for a $400+ meal.
   

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10. c

    craig

    VIP

    Las Vegas

    8 reviews

    3.0

    8 reviews

    Dined on January 1, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Charcoal I think you need. To kick up the experience. The food options are tired- nothing like the price point you’re setting. I am trying to be respectful with this rating, but honest. The Menu may be too basic and stale and the atmosphere needs a vibe in my opinion. Jake you have a unique opportunity to Vegas it up just a bit and keep your clients coming back for more. The current dishes are so basic and lack flavor. No unique sauces. No unique presentation and honthe steak lacks flavor. It was cooked ok and was tender but what about selecting an aged quality meat. Go to Peter Luger steaks and see what I mean! They are expensive but even their classic take on a NY steak house rocks flavor/ unique presentation unique sauce pleases at the table/ incredible bread etc. At your price point the customer deserves better/ honestly. We would come much more often! Your customer target knows quality and appreciates the details. New years first course two potato dumplings on a dish- so body and bland. Oysters were plump but no sauce even when asked. The tartar was FABULOUS!! Just fix the presentation- come on/ make it seem special for New Years. Steak needs aging and butter or sauces and presentation. Other appetizers could use the same. Dessert was so basic- tasty/- but said nothing about the celebration we paid over top dollar for. I want you to succeed and recommend not resting on your current status of remaining in business. The restaurant business can change in an instant. Honestly just show that charcoal cares about quality and the experience! You are already charging top dollar and my recommendation will only solidify keeping your clients happy and coming back. Take a Vegas trip with a note pad and go eat at the vast array of options and learn how much can be done to create “an eating experience “ All stated above is with respect and hope of a new freshness showing up in 2025. The New Years experience showed zero celebration or creativity .
    

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