CASA NEOS

Review summary

1. E

   Eleftherios

   Miami

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We keep coming back as we love Casa Neos for everything. Definitely our favorite restaurant in Miami. And again we had Fabi as our server and she is exceptional. Food quality ? Exceptional. We always choose the Branzino as our main course.
   

   CASA NEOSResponded 1 day ago

   Dear Mr. Eleftherios, Thank you for your wonderful feedback! We're thrilled to know that you enjoy our Mediterranean cuisine and appreciate Fabi's exceptional service at our restaurant. We can't wait to see you again for more delightful meals, perhaps with a refreshing cocktail at our dockside setting by the Miami River. Sincerely, CASA NEOS
   

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2. O

   OLEKSANDR

   Miami

   1 review

   vip
   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   We were seated at a table outside, where there was no music, we did not feel the atmosphere. Also, next to the table was a yacht that stank of carbon monoxide. The hostess was reprimanded, to which we heard a refusal.
   

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3. O

   Onur

   New York City

   46 reviews

   vip
   3.0

   46 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   My reservation was at 8.30pm but they were able to give us our table at 10.15pm, they made a nice place but they cannot control the reservations according to their hours.
   

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4. N

   Nicholas

   Miami

   23 reviews

   vip
   5.0

   23 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Honestly one of best restaurants I’ve been to. We had the arancini, salmon steak, truffle mashed potatoes, and black truffle pasta. All were 10/10. My friends and I were sharing the salmon steak, and it was so good we decided to each get our own! For dessert we had the baklava which was sensational. And the cherry on top was that the service was immaculate! Our server was so kind and efficient, and the staff there was generally so on point. Will definitely be coming back
   

   CASA NEOSResponded today

   Dear Mr. Nicholas, Thank you for your incredible review! We’re thrilled to hear you had such a fantastic experience at Casa Neos. From the Arancini to the Salmon Steak, it sounds like every dish hit the mark. We’re delighted that our attentive service added to your evening. We can’t wait to welcome you and your friends back for another memorable dining experience by the Miami River! Sincerely, CASA NEOS
   

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5. R

   Rebeca

   Miami

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   The only unpleasant thing is the way all the hostesses treat the people in general, I have been many times and always they are extremely rude and not at all friendly, BAD service from all of them.
   

   CASA NEOSResponded today

   Dear Ms. Rebeca, Thank you for sharing your honest feedback. While we’re glad you’ve chosen to visit Casa Neos multiple times, we’re deeply disappointed to hear about your experiences with our hostesses. This is not the level of hospitality we strive to deliver, and we sincerely apologize for the negative impression you’ve had. Your comments will be addressed with our team to ensure a more welcoming and friendly experience for all guests moving forward. We hope to have the opportunity to make it up to you during your next visit. Sincerely, CASA NEOS
   

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6. g

   gadi

   Miami

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome food , Music can be better with deep house :)
   

   CASA NEOSResponded 2 days ago

   Dear Mr. Gadi, Thank you for your wonderful review! We're thrilled you enjoyed our delightful Mediterranean dishes and the ambiance at our restaurant. We appreciate your suggestion regarding live music and will consider it for a more enjoyable experience. We look forward to welcoming you back soon for more memorable moments by the waterfront in Miami. Sincerely, CASA NEOS
   

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7. V

   Veridiana

   Cancun

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   WORST EXPERIENCE EVER. Horrible service and food!!!!
   

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8. S

   Sierra

   New York City

   2 reviews

   vip
   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   I had reservations for 9:15PM. I arrived at 9:25PM. They have a 15 minute grace period. By the time we sat down and had our drinks, the time was 10:45PM. We didn’t leave till 12:30AM. The food was amazing, but having reservations, I’m shocked they couldn’t seat us sooner. Plus, I mad reservations for outside for my birthday, and they couldn’t accommodate, yet there were tables outside available.
   

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   CASA NEOSResponded 2 days ago

   Dear Sierra, Thank you for celebrating your birthday with us and sharing your feedback. We’re delighted to hear that you enjoyed the food, but we deeply regret the delays and seating issues you experienced. Your time is important to us, and we apologize for not meeting your expectations, especially for such a special occasion. We take your comments seriously and will work with our team to ensure better communication and improved reservation management. We hope to have the opportunity to welcome you back for a smoother and more enjoyable experience. Sincerely, CASA NEOS
   

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9. L

   Ladan

   San Francisco

   1 review

   vip
   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service! We really enjoyed it. Will be back.
   

   CASA NEOSResponded 2 days ago

   Dear Ms. Ladan, Thank you for your fantastic feedback! We are thrilled to hear that you enjoyed both the cuisine and service at our Mediterranean restaurant. We look forward to welcoming you back for more delightful moments by the Miami River, perhaps with a refreshing cocktail or during our brunch hours. Sincerely, CASA NEOS
   

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10. J

    Jeffrey

    Miami

    19 reviews

    vip
    4.0

    19 reviews

    Dined 5 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    It was our first time dining at Casa Neos. The restaurant is truly beautiful and the overall experience quite good. The food is s mix of good and great. The appetizers were great as was the lobster pasta. The porterhouse steak was good, but not great.
    

    CASA NEOSResponded 2 days ago

    Dear Mr. Jeffrey, Thank you for your review! We’re pleased to hear that you enjoyed the stunning atmosphere of our Mediterranean restaurant and had a memorable experience. Your thoughts on the dishes are appreciated, and we hope to impress you with our offerings next time. We look forward to welcoming you back for a delightful visit by the water. CASA NEOS
    

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