Casa Bond

Review summary

1. F

   Flint

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Casa Bond was great. The flavors were unique and surprising, the staff was friendly and attentive, and the price was fair.
   

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2. j

   jessica

   Charlotte

   1 review

   5.0

   1 review

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went here for dinner while on my best friends bachelorette party and had the best time ever!!!! First off the inside of the restaurant is beautiful, the service was amazing, drinks and food were outstanding and they even comped a full size champagne bottle in an oversized glass for the table. Our server was wonderful and actually quite funny. Highly recommend this spot!
   

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   Casa BondResponded 7 days ago

   Thank you so much for the wonderful review! We’re so glad we could be a part of such a special celebration for your best friend’s bachelorette party. It’s fantastic to hear you enjoyed the atmosphere, service, food, and drinks. We’ll be sure to pass along your compliments to the team, especially your server. We can’t wait to welcome you back for more fun moments!
   

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3. J

   Joseph

   Chicago

   17 reviews

   3.0

   17 reviews

   Dined on January 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   The food was great, the service was abysmal. Not entirely sure why our table was ignored most of the night when the table directly next to us was given way more attention by the same exact Server
   

   Casa BondResponded 7 days ago

   Thank you for sharing your experience. We’re glad to hear you enjoyed the food, but we sincerely apologize for the service issues you encountered. This is not the level of service we strive to provide, and we will address this with our team to ensure all guests receive the attention they deserve. We appreciate your feedback and hope you’ll give us another chance to provide a better experience next time.
   

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4. W

   Wade

   VIP

   Greater Boston

   9 reviews

   5.0

   9 reviews

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Simply amazing food and service. Loved. Loved. Loved.
   

   Casa BondResponded on January 10, 2025

   Thank you so much for your glowing review! We’re thrilled to hear you loved everything—food and service! We can’t wait to have you back for another amazing experience.
   

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5. M

   Monique

   New York City

   1 review

   3.0

   1 review

   Dined on January 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Location: Excellent Coziness: Excellent Time: Excellent - We appreciated the space and time given to celebrate. Food: Good portion, plus dishes were light. Menu: The special New Year’s Eve menu was confusing and needs significant improvement in clarity, particularly regarding the Prix Fixe options. The menu offered three choices ($150, $100, and à la carte), but it wasn’t clear what was included or excluded in each option. For example, the $150 option included an appetizer (bruschetta with caviar valued at $50), but the waiter did not ask if we wanted it. It was automatically served, and we only realized it was part of the higher-priced menu when we received the bill. We were a group of six, including one strictly gluten-free guest. Although the gluten-free guest was shown the regular menu, it turned out that it wasn’t part of the à la carte options, adding further confusion. Both we and the waitstaff struggled to understand and clarify the differences between the three menu options throughout the evening. Another issue was the lack of mocktail options on the special New Year’s Eve menu. Some in our group do not drink alcohol, and while mocktails were listed on the regular menu, they were notably absent from the NYE menu. Resolving the bill took an unnecessarily long 30 minutes, which dampened an otherwise pleasant celebration. While the host was gracious initially, we were disappointed when they remarked that we should “do our math better,” which felt dismissive and unprofessional. Final Thoughts: While the location, ambiance, and food were enjoyable, the unclear menu pricing and communication issues left a sour note on the experience. We recommend trying their dishes if you’re willing to navigate a confusing menu—and don’t forget to bring your math skills!
   

   Casa BondResponded on January 10, 2025

   Thank you for taking the time to provide such detailed feedback. We are grateful to hear that you enjoyed our location, ambiance, and food. However, we deeply regret that your experience was impacted by the confusion surrounding the New Year’s Eve menu, communication issues, and the billing process. We truly appreciate your feedback, and while we understand your frustrations, we hope you’ll consider giving us another chance to provide a better experience in the future. Thank you again for sharing your thoughts.
   

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6. R

   Ruth

   VIP

   New York City

   49 reviews

   5.0

   49 reviews

   Dined on December 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I haven't eaten Mexican food this good since I was in Mexico City. We loved the pistachio guacamole (fresh roasted pistachio and pineapple in a guacamole with a perfect spice kick). The duck mole was outstanding, layers of flavors in a rich mole that we sopped up with their homemade tortillas. The service was knowledgeable, friendly and attentive. High level food in a comfortable and warm environment. I would highly recommend this restaurant.
   

   Casa BondResponded on January 10, 2025

   Thank you so much for your incredible review! We’re thrilled to hear that our food brought you back to Mexico City—what an amazing compliment! The pistachio guacamole and duck mole are definitely some of our favorites, and we’re so glad you enjoyed them. We truly appreciate your kind words about our service and atmosphere, and we can’t wait to welcome you back for another exceptional experience. Thank you for the recommendation!
   

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7. OT

   OpenTable Diner

   New York City

   6 reviews

   5.0

   6 reviews

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and ambiance. Service was quick and efficient. Would definitely go back!
   

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   Casa BondResponded on January 10, 2025

   Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the food and ambiance and that our service met your expectations. We look forward to welcoming you back soon for another great experience!
   

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8. N

   Natalie

   VIP

   New York City

   15 reviews

   5.0

   15 reviews

   Dined on December 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved the food. Pistachio guac was amazing, as was the salsas, ceviche, enchiladas and tampqueña. We will be back for sure!
   

   Casa BondResponded on January 10, 2025

   Thank you for sharing your experience! We're delighted to hear that you enjoyed the pistachio guac, salsas, ceviche, enchiladas, and tampiqueña. It's wonderful to know they were a hit! We can't wait to have you back for another delicious visit.
   

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9. L

   Laure

   London

   1 review

   5.0

   1 review

   Dined on December 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very very good , a wonderful table , to do , very good dinner taste very Mexican , very good wine !!
   

   Casa BondResponded on January 10, 2025

   It sounds like you had a fantastic experience! A blend of delicious Mexican dishes and good wine makes for a memorable evening. We're glad to hear that everything from the table setup to the dinner was wonderful. Looking forward to having you visit again soon!
   

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10. W

    Wayne

    VIP

    New York City

    1 review

    5.0

    1 review

    Dined on December 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great experience across the board - good, drinks, service. Luis and his team were wonderful. Highly recommended.
    

    Casa BondResponded on January 10, 2025

    It sounds like you had an amazing experience with a wonderful table setup, delicious Mexican dishes, and enjoyable wine. A meal like that can make for a memorable evening. If you have any recommendations or favorite dishes you'd like to share, feel free!
    

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