Caroline's Oyster Bar

Review summary

1. P

   Pamela

   Western NC

   6 reviews

   3.0

   6 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Virginia oysters a treat, really very good, 5 stars for those, although 4 of the dozen were not cleanly shucked (shell pieces). Fries stale, calamari OK but very salty (2 sauces = tasty). Burnt ends were not burnt at all, sauce very sweet. Wagyu steak nothing special. Great martini but at $19, for $10 more I could buy an entire bottle of Hendrick’s. Service friendly but kept disappearing, didn’t even suggest dessert. Front door kept getting left wide open in the middle of winter. I had 1 good experience At Caroline’s, then 1 that was OK. Last night was so disappointing that I won’t return.
   

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2. J

   Jennifer

   VIP

   Chicago

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Cornbread was hot on top and cold on the bottom. Temperature of restaurant was overwhelming hot.
   

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3. OT

   OpenTable Diner

   Charleston

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Our experience at Caroline's Oyster Bar on New Years Eve was horrible. The hostess was rude to us, gave away our bar counter reservation despite us arriving to our reservation 10 minutes early, and forced us to sit outside near an open window in the cold while making snarky comments under her breath while seating us. Our waitress was just as rude and went out of her way to ignore our table. She did not know the menu, she refused to substitute a side salad for fries, and she was incredibly rude to us during every encounter when she actually would come to our table to help us. The oysters and food were notably good; however, the service makes this restaurant terrible.
   

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4. C

   Carolyn

   Charlotte

   12 reviews

   3.0

   12 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Oysters are delish! Many items we ordered didn’t make it to the table without a reminder. Some items were priced higher than value received. Would try again tho!
   

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5. C

   Casey

   Charlotte

   1 review

   5.0

   1 review

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   Crab hush puppies will be the reason i come back many many times
   

   Caroline's Oyster BarResponded 7 days ago

   Hi, thank you for visiting Caroline's. We are happy to hear that you enjoyed your time with us. We are thankful for the 5-stars!
   

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6. N

   Nate

   VIP

   Seattle

   4 reviews

   3.0

   4 reviews

   Dined on December 24, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Would give a 3.5 if I could. Good stuff overall. Drinks and oysters were very good.
   

   Caroline's Oyster BarResponded 7 days ago

   Hey Nate, thank you for taking the time to share your experience at Caroline's Oyster Bar. We're glad to hear that you enjoyed our drinks and oysters. We're sorry if our service didn't quite meet your expectations. We're always aiming for a higher rating and your feedback helps us improve. We hope to see you again soon for a better experience. Best, The Management Team
   

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7. M

   Michelle

   VIP

   Charlotte

   12 reviews

   5.0

   12 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Oysters! Love the variety. Great experience and staff was nice
   

   Caroline's Oyster BarResponded 7 days ago

   Hello Michelle, Thank you so much for your kind words and high ratings! We're thrilled to hear that you enjoyed our variety of oysters and found the experience great. It's always wonderful to hear that our staff was pleasant. We look forward to welcoming you back to Caroline's Oyster Bar soon! Best Regards, The Management Team
   

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8. A

   Allison

   Charleston

   3 reviews

   4.0

   3 reviews

   Dined on December 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service! Our favorites were the espresso martini and the shrimp and grits! The ambiance is great for a date night and it was quick service.
   

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   Caroline's Oyster BarResponded 7 days ago

   Hi, Thank you for dining at Caroline's. We appreciate you taking the time to share this amazing review. We appreciate the feedback and look forward to sharing this with our team.
   

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9. B

   Brian

   VIP

   Washington DC

   1 review

   4.0

   1 review

   Dined on December 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Server was kind but inattentive, didn’t visit the table frequently enough. Manager brought our food and didn’t ask if we needed anything. We needed new silverware as they took them after our oysters and apps. No one came by after 5 plus minutes so I took them from a table nearby so our entree wouldn’t get cold. Tried waiving the manager down for water because server was busy but he never looked up from his phone. Be present or go out of customer sight. Terrible look for a restaurant.
   

   Caroline's Oyster BarResponded 7 days ago

   Hey, Thank you for taking the time to share your experience at Caroline's Oyster Bar. We're thrilled to hear that you enjoyed our oysters and apps, and that you appreciate our value. However, we're truly sorry to hear about the issues you encountered with our service. We understand how important attentive and prompt service is to the overall dining experience, and we apologize for falling short in this area. Your feedback is invaluable and we will certainly address this with our team. We hope to have the opportunity to serve you again and provide a better experience. Best, The Management Team
   

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10. J

    John

    Charlotte

    18 reviews

    4.0

    18 reviews

    Dined on December 7, 2024

    1. Overall 4
    2. Food 2
    3. Service 3
    4. Ambience 4

    Oysters & fish were great as always. The wagu burger was not up to Caroline's standards. Any fast-food restaurant serves a better burger and it's not $22.
    

    Caroline's Oyster BarResponded 7 days ago

    Hey Lukester, Thank you for your feedback. We're glad you enjoyed our oysters and fish, but we're sorry to hear about your wagu burger. We take pride in our food and it's disappointing to know we fell short on this occasion. We value your input and will take it into consideration as we continuously strive to improve our offerings. We hope to serve you again soon. Best, The Management Team
    

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