Carluccio's - Chichester

Review summary

1. S

   Suzy

   Devon

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Will not be returning, food was so bad, poor quality, badly presented -and overpriced- used to be our favourite restaurant so sad
   

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2. R

   Richard

   Hampshire

   8 reviews

   1.0

   8 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Very disappointed in the awful service! Despite the restaurant being quiet with few customers the food took too long to arrive and did not arrive all together. Two of us had almost finished our meals before the other two arrived, to our dismay the side dishes we ordered did not arrive, they had forgotten them! We had to ask for by Parmesan cheese, in an Italian restaurant!!! We also had to ask for cutlery. Food was adequate but not great! All in all a bad experience and we will certainly not visit this restaurant again.
   

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3. R

   Rachel

   Hertfordshire

   3 reviews

   4.0

   3 reviews

   Dined on November 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   As usual the staff were lovely and the food good. However, only two prawns on the sharing platter is a continual disappointment- there really should be four!!!
   

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4. R

   Rachel

   Hertfordshire

   3 reviews

   5.0

   3 reviews

   Dined on September 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always we had a great time, the service was great and the staff friendly and efficient.
   

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5. J

   John

   Kent

   2 reviews

   1.0

   2 reviews

   Dined on September 7, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Normally wonderful & 5 star as far as we are concerned. We had booked a couple of days earlier for a 19.00hrs Saturday night. Was almost empty and we were told at least a 45 minute wait. We declined, but then of course had to find somewhere else to eat on a Saturday night. Was it a problem with staff shortage? Who knows. We will return because normally really is good/excellent.
   

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6. A

   ALLAN

   Brighton

   2 reviews

   4.0

   2 reviews

   Dined on August 27, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We come to Carluccio's each year for a pre theatre meal. I had seen a few not so good reviews since our last visit so was a bit concerned about booking but have to say we had a great experience, There were a decent number of other tables occupied (it is a large space) so the atmosphere was good. Although a couple of items were not available we were told this before looking through the menu and it did not affect our choices. Service, from Isaac, was excellent, attentive but not overbearing, from arrival until we left. Everything arrived in good time and he sorted out our discount vouchers appropriately. Food was good and well cooked. Only reason not to get five stars was my wife felt her ravioli should have had more filling. An enjoyable early evening meal which set us up perfectly for our theatre visit.
   

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7. P

   Philip

   Surrey

   4 reviews

   1.0

   4 reviews

   Dined on August 17, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Pedestrian service even thought the place was virtually empty. Tasteless food. Carluccio's has really gone downhill in recent years. We won't visit again. Went to Cote in the evening, that was great, as always.
   

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8. C

   Charles

   Devon

   1 review

   2.0

   1 review

   Dined on August 3, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   The menu had been significantly changed since our last visit to Carluccios. There were several risotto dishes but we were told they had run out of risotto. My wife was expecting tuna nicoise but it had een taken off the menu. The only salad was a goats cheese. The salad was very mean for £14/£15 and the goats cheese was mininal. The wine by the glass was very expensive priced haven risen significantly since our last visit in May. Very disappointing. We will not use Carluccios again.
   

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9. R

   Rachel

   Hertfordshire

   3 reviews

   5.0

   3 reviews

   Dined on July 31, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My friend and I shared the new antipasti board which we enjoyed very much, the crostini was lovely but we did miss having some cheese and we still think there should four prawns! The staff were as always friendly and efficient.
   

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10. OT

    OpenTable Diner

    West Sussex

    1 review

    3.0

    1 review

    Dined on July 17, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 2

    There was a lot of food that wasn’t available which is very disappointing. This isn’t the first time that has happened.
    

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