Caramella - Planet Hollywood

Caramella - Planet Hollywood reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Natasha VIP

   Edmonton18 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 3
   3. Service 2
   4. Ambience 5

   The view is absolutely amazing! The service was ok but could use some work. The Meatballs were great the garlic cheese bread was delicious the Caesar salad was horrible it tasted like vinegar, was definitely not like a Caesar our waiter took it off our bill thank goodness! Overall experience was ok but won’t be going back! This is the second Tao restaurant (Cathedral) that has disappointed us!!
   

   Is this helpful?

2. JM

   JMMM

   Charleston4 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Food and service were terrible! We waited 10min at our table with no service. Ordered a bottle of wine, it came another 10 minutes later, and was a white wine and it wasn’t chilled, was just cool. Dinner was tasteless, no salt and pepper on table. Asked for salt and pepper, and a dish was brought out with salt and pepper but not shakers. No cheese to sprinkle on pasta dishes and all around just tasteless. For a large at the end of over $200, it was a terrible experience from start to finish.
   

   Is this helpful?

3. D

   Dana

   Edmonton1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The pork and cheese mash potatoes very good, sea bass was bland and expensive for portion size. Staff was very good.
   

   Is this helpful?

4. K

   Kristol

   Las Vegas1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was amazing. Dont skip the garlic bread! Definitely will be back!
   

   • 

   Is this helpful?

5. J

   John VIP

   Las Vegas11 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food and service were very good. Do not park in self park. It was ridiculous to find within the labyrinth of Planet Hollywood. The difficufinding the restaurant impacted our overall experience.
   

   Is this helpful?

6. OT

   OpenTable Diner

   San Antonio2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, service and all around atmosphere.
   

   Is this helpful?

7. R

   Rebecca

   Calgary2 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   It was a fine restaurant however, they didn’t have the bottle of wine we wanted and after trying two others that were okay they brought a third that we liked. The waiter said they were all the same price - the one we chose was $45 more. We found out when we got the bill. Also, our waiter “disappeared” although we could see him at other tables for at least 20 minutes after bringing the wine. A manager finally came and took our wine order and eventually the waiter came to take our food order. The food was delicious. The decor is quite eclectic - a little strange but I guess that’s Las Vegas for you. We were dressed up a little but a lot of the clients were wearing Khakis/jeans and t-shirts NOT business casual as stated on the reservation. O well
   

   Is this helpful?

8. OT

   OpenTable Diner

   Dallas5 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Holy “Trinity” of Appetizers! ⭐⭐⭐⭐⭐ If heaven has a restaurant, it’s probably Caramella at Planet Hollywood. My wife and I stopped by for dinner, and let me tell you—this place doesn’t just serve food; it serves religious experiences on a plate. We kicked things off with what the bar staff likes to call the “Trinity” of appetizers. First up was the classic Caesar salad. Now, I’ve had my share of Caesars, but this one? Hands down, the best I’ve ever tasted! It’s so good I half-expected Julius Caesar himself to rise and give it a thumbs up. Crisp, creamy, and perfectly balanced—I’d eat this every day and twice on Sundays. Next, we moved on to the stuffed garlic French-style cheese bread. Imagine a garlic bread so good it could convince you to move to France and open a vineyard. Cheesy, garlicky, and sinful in all the right ways—this bread had us praising carb heaven with every bite. And then came the veal meatballs, which arrived smothered in a marinara sauce so delicious it had me calling my Italian grandma to apologize for ever thinking her sauce was the best. Tender, juicy, and perfectly seasoned, these meatballs are reason enough to book a return visit. By this point, we were stuffed to the brim, but somehow still wanted more—probably sorcery from the kitchen staff. Dessert was a glass of icewine, the perfect sweet ending to a perfect meal. And I can’t wrap this up without giving a huge shoutout to the service team: Jose, Eduardo, Derick, and Marie. These folks could teach a masterclass in hospitality! Friendly, attentive, and quicker than me going for that last piece of garlic bread—they made our night unforgettable. If you find yourself at Planet Hollywood, run (don’t walk) to Caramella. Just make sure to wear pants with an elastic waistband. 5.0 stars out of 5!
   

   Is this helpful?

9. OT

   OpenTable Diner

   Chicago2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Chicken parm was excellent! Veal noodles very heavy.
   

   Is this helpful?

10. OT

    OpenTable Diner

    Chicago2 reviews

    5.0

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious meal, great service, glad we picked it for dinner.
    

    Is this helpful?