BRU Burger Bar - Plainfield

Review summary

1. J

   Jeff

   Cincinnati

   16 reviews

   5.0

   16 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I Love to come here and watch football in the bar area; while also having dinner and drinks. This is one of our favorite local hangouts. And, in the warmer months we also enjoy the spacious outdoor eating area. The staff, customer service, ambiance, food and drinks never disappoint!
   

   BRU Burger Bar - PlainfieldResponded 1 day ago

   Thank you for taking the time to share your feedback! We truly appreciate it!
   

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2. H

   Heather

   Indiana

   8 reviews

   4.0

   8 reviews

   Dined on January 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We love going to Bru Burger and more times than not, enjoy the food. The food was delicious, but their ketchup recipe seemed to have changed. That is one of the main reasons we go because we are such huge fans of the homemade ketchup. It was like this the last time we were there too, but I assumed it was a fluke. The ketchup is thicker now, a deeper red, and not nearly as sweet and tasty as before. We will go back, but very bummed about the loved ketchup that seems to be no longer.
   

   BRU Burger Bar - PlainfieldResponded 6 days ago

   We're pleased to hear you enjoy dining at BRU Burger Bar Plainfield. We appreciate your feedback on the ketchup and will look into it.
   

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3. C

   Christina

   VIP

   Indiana

   10 reviews

   5.0

   10 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food is always delicious however, my burger was very dry and had too many onions and not enough sauce.
   

   BRU Burger Bar - PlainfieldResponded on January 7, 2025

   We are so sorry to hear that your burger was very dry, and had too many onions, we will make sure we get this corrected, and we can't tank you enough for your feedback!
   

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4. S

   Sarah

   Indiana

   1 review

   5.0

   1 review

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have a food allergy and every person from my server to the kitchen made sire my meal was safe for me to eat.
   

   BRU Burger Bar - PlainfieldResponded on January 7, 2025

   We are glad to hear that our team took great care of your food allergy concerns. Thank you for sharing your experience with us!
   

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5. D

   Don

   Indiana

   9 reviews

   4.0

   9 reviews

   Dined on December 29, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service was great but our French fries came out from the kitchen cold. The rest of our meal was very good.
   

   BRU Burger Bar - PlainfieldResponded on January 7, 2025

   Your feedback is invaluable to us. We're glad to hear the service was great, but we apologize for the issue with the cold French fries. Thank you for letting us know.
   

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6. H

   Haley

   Chicago

   1 review

   5.0

   1 review

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was great! Food was very good and so was the service!
   

   BRU Burger Bar - PlainfieldResponded on January 7, 2025

   We're honored to receive your positive feedback. Thank you for choosing BRU Burger Bar Plainfield!
   

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7. T

   Teresa

   Indiana

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We often frequent BB and continuously receive great friendly service and delicious food and drinks! Most times we sit in the bar in a booth and it has never ever been a bad experience.
   

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8. D

   DAVID

   Indiana

   19 reviews

   5.0

   19 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   THE CUNNINGHAM RESTAURANT GROUP IS A FABULOUS OUTFIT.
   

   BRU Burger Bar - PlainfieldResponded on November 17, 2024

   Your positive feedback is greatly appreciated DAVID! We are so thrilled that you had an amazing experience with KIM as your server!
   

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9. K

   Ken

   St. Louis

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our servers were amazing, party of 10 and they never missed a beat. Food was great and everyone had a great time
   

   BRU Burger Bar - PlainfieldResponded on November 11, 2024

   Thank you for taking the time to share your experience with us. We deeply appreciate your kind words and are thrilled to hear that you had a great time at BRU Burger Bar Plainfield.
   

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10. C

    Cris

    VIP

    Indiana

    45 reviews

    5.0

    45 reviews

    Dined on October 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Bourbon turkey burger is the best! Service was great.
    

    BRU Burger Bar - PlainfieldResponded on October 31, 2024

    Your review is appreciated! We are thrilled to hear you enjoyed the Bourbon turkey burger and had a great service experience at BRU Burger Bar Plainfield.
    

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