BRU Burger Bar - Plainfield

BRU Burger Bar - Plainfield reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Smil2a2

   Indiana5 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great experience with our group of 8. Food and service were great, fast and efficient. The server was kind and courteous. A larger group came in and were really loud, but no fault of the restaurant.
   

   BRU Burger Bar - PlainfieldResponded on March 1, 2025

   Your positive experience with our group of 8 is greatly appreciated. We deeply respect your kind words about our food and service. Thank you for choosing BRU Burger Bar Plainfield.
   

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2. M

   Mark

   Indiana23 reviews

   4.0

   Dined on February 14, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Appreciate the crispy bacon on the bourbon burger but there was so little peppercorn-bourbon glaze that the burger was dry. Other visits to this location had enough glaze to make the burger tastefully right.
   

   BRU Burger Bar - PlainfieldResponded on February 17, 2025

   Thank you for sharing your experience. We appreciate your feedback and will address the issue with the peppercorn-bourbon glaze on the bourbon burger.
   

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3. C

   Cara

   Chicago2 reviews

   5.0

   Dined on February 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Relaxing fun place to celebrate a birthday Good food & didn’t feel rushed
   

   BRU Burger Bar - PlainfieldResponded on February 17, 2025

   Thank you for your wonderful feedback! We're glad you had a relaxing and fun birthday celebration with good food at BRU Burger Bar Plainfield.
   

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4. E

   Eric

   Louisville1 review

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived to our reservation late and about 30 minutes before close. Our server was quick to take drink and food orders at our 12 top. Food arrived quickly and order was accurate. We came hungry and left satisfied. Thank you to our server that had to stay a little after closing.
   

   BRU Burger Bar - PlainfieldResponded on February 4, 2025

   We are delighted to hear that you enjoyed your experience at BRU Burger Bar Plainfield. Thank you immensely for your kind words and for choosing to dine with us.
   

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5. D

   DAVID

   Indiana21 reviews

   5.0

   Dined on January 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   AN AWESOME PLACE TO MEET FRIENDS AND HAVE A GREAT TIME. THE SERVERS ARE ALL WONDERFUL AND TIM, MANAGER, IS ALWAYS WELCOMING AND FRIENDLY.
   

   BRU Burger Bar - PlainfieldResponded on January 31, 2025

   We greatly appreciate your positive feedback, DAVID! We're thrilled to hear you had a wonderful time at BRU Burger Bar Plainfield. Thank you for sharing your experience.
   

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6. J

   Jeff VIP

   Cincinnati17 reviews

   5.0

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I Love to come here and watch football in the bar area; while also having dinner and drinks. This is one of our favorite local hangouts. And, in the warmer months we also enjoy the spacious outdoor eating area. The staff, customer service, ambiance, food and drinks never disappoint!
   

   BRU Burger Bar - PlainfieldResponded on January 19, 2025

   Thank you for taking the time to share your feedback! We truly appreciate it!
   

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7. H

   Heather

   Indiana8 reviews

   4.0

   Dined on January 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We love going to Bru Burger and more times than not, enjoy the food. The food was delicious, but their ketchup recipe seemed to have changed. That is one of the main reasons we go because we are such huge fans of the homemade ketchup. It was like this the last time we were there too, but I assumed it was a fluke. The ketchup is thicker now, a deeper red, and not nearly as sweet and tasty as before. We will go back, but very bummed about the loved ketchup that seems to be no longer.
   

   BRU Burger Bar - PlainfieldResponded on January 14, 2025

   We're pleased to hear you enjoy dining at BRU Burger Bar Plainfield. We appreciate your feedback on the ketchup and will look into it.
   

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8. C

   Christina VIP

   Indiana10 reviews

   5.0

   Dined on January 4, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food is always delicious however, my burger was very dry and had too many onions and not enough sauce.
   

   BRU Burger Bar - PlainfieldResponded on January 7, 2025

   We are so sorry to hear that your burger was very dry, and had too many onions, we will make sure we get this corrected, and we can't tank you enough for your feedback!
   

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9. S

   Sarah

   Indiana1 review

   5.0

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have a food allergy and every person from my server to the kitchen made sire my meal was safe for me to eat.
   

   BRU Burger Bar - PlainfieldResponded on January 7, 2025

   We are glad to hear that our team took great care of your food allergy concerns. Thank you for sharing your experience with us!
   

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10. D

    Don

    Indiana9 reviews

    4.0

    Dined on December 29, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    Service was great but our French fries came out from the kitchen cold. The rest of our meal was very good.
    

    BRU Burger Bar - PlainfieldResponded on January 7, 2025

    Your feedback is invaluable to us. We're glad to hear the service was great, but we apologize for the issue with the cold French fries. Thank you for letting us know.
    

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