Brothers

Review summary

1. OT

   OpenTable Diner

   Richmond6 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super expirience !!! Great ambiance, phenomenal customer service and the food was absolutely delicious .. I highly recommend this establishment ..
   

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2. s

   sylvia

   Richmond5 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 5

   Beautiful atmosphere customer service was very, very good. Getting the food was slow. The price didn’t match the portion size I had the salmon with mashed potatoes and brussels sprouts the salmon fillet was very very small. There is no sauce to accommodate the salmon mashed potatoes were outstanding brussels sprouts were OK. My husband got the herb roasted chicken With gravy wasn’t really seasoned well it was tender just bland . My overall experience was good. But due to the portion size and the time it took for the food to come out, we won’t be returning..
   

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3. J

   JAY

   Philadelphia1 review

   3.0

   Dined on February 22, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Okay food. Came for the jazz that was posted on their website.. but the artist called out. Wish the website had been updated (I booked within a couple hours of the reserved time after checking the website) or an email notification sent out for those with reservations noted the change. Took an unusual amount of time to get wine even though there were only 4 tables filled in the whole restaurant. Friendly and professional service. My steak was more cooked than I wanted it to be (medium rare), and though it was red in a chunk of the center, it tasted unusually dry. Was not a fan of the pork belly; it didn't have much of a taste at all, and the sauce didn't really complement it. My friend absolutely loved his red snapper though, which is why I gave up some stars. Our server was amiable and helpful. Just didn't feel worth the money.
   

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4. J

   Jacques

   Richmond3 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our 2nd time at Brothers, but the 1st at the new location. Amazing place, service & hospitality was on point. Even the owner stopped by our table to check on us & others…which is a big deal. The gentleman who provided the live music was great, love his rendition of all the hits he played. And finally, the food & drinks were outstanding!!! My wife ordered a Lemon drop cocktail & she said it was the best she ever had. Will definitely be coming back and recommend Brothers to our friends as well.
   

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5. J

   James

   Richmond1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the entire experience. The owner went to each table and welcomed everybody. The staff was very professional and service was great. The food was prepared and presented beautifully. The food was great! I would definitely recommend Brothers to everyone.
   

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6. N

   Norman

   Richmond2 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The parking direction was a bit weird, but we found our way to the restaurant. The service was great, from the host to the waiter. The food and menu were outstanding. And the meet and greet with MR Brothers was very personal . Overall, we loved the place. Prices, I think, were a little high, in my opinion. With all being said, we still would visit again.
   

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7. M

   Matthew

   Richmond2 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Firstly, I want to express my appreciation for the complimentary meals provided afterward—it was a kind gesture. I made a reservation in December for February 14th at 8 PM. We placed our order at 8:30 PM, yet our meals didn’t arrive until nearly 11 PM. I think that speaks for itself. Despite the delay, our waitress was apologetic, and another server took the initiative to keep us updated, tending to us as best as he could. Their effort and understanding of our frustration were appreciated, but the overall experience was disappointing given the wait time. .
   

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8. L

   Lexine

   Philadelphia1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   The ambiance was good, but it did take over 45 minutes to get the bottle of wine we ordered, and about 1.5 hours until we got our food. Unfortunately on Valentine’s day the staff was very limited and it was pretty busy. The food was good and our waiter was good but had to handle almost half of the restaurant.
   

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9. R

   Radell

   Atlanta1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   To get our food the wait was to long they was under staff really messed up my valentine night the food came out not hot we didn’t even eat the food there put it in a to go box an left I really didn’t appreciate it I spent good money for bad experience……..
   

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10. R

    Robert

    Richmond14 reviews

    3.0

    Dined on February 14, 2025

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4

    Place is nice on the inside but was really smokey when we walked jn. Everyone was very friendly so no issue with customer service bill was $300 AUTO GRATUITY which is honestly becoming very tiresome being forced to tip a certain amount no matter what . But the food wasnt very good. Shrimp tasted frozen. Lobster was kind of overdone. Drinks took a long time due to only one bartender making drinks for the whole place.
    

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