Bravo Italian Kitchen - Canton - Belden Village

Review summary

1. N

   Natasha

   Cleveland

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   My chicken for my salad was very dry but they took it back and got me a fresh piece
   

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2. T

   Thomas H.

   Cleveland

   2 reviews

   5.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A very leisurely dining experience. Bella was an attentive waitperson.
   

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3. J

   John

   Cleveland

   2 reviews

   4.0

   2 reviews

   Dined on December 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We have eaten at this restaurant before and have had an excellent experience. The food was good, but, the overall atmosphere was stressed and rushed. It did not seem like they had the appropriate personal to handle tending the bar, bussing, hosting or cooking as other patrons waited an hour or more to get their meal. I am not sure what was going on, but, it certainly was not our normal Bravo experience.
   

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4. BK

   BillandKathyB

   VIP

   Cleveland

   77 reviews

   5.0

   77 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were dining with out of town family and everything went smoothly. Food as served as ordered and it was wonderful. Debbie was an excellent waitress and let us sit for a while after we finished dinner so we could visit. Made our evening extra special.
   

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5. F

   Fred

   Cleveland

   4 reviews

   1.0

   4 reviews

   Dined on December 6, 2024

   1. Overall 1
   2. Food 4
   3. Service 5
   4. Ambience 3

   This has been one of our favorite go-to restaurants over the years so when we decided to take our family for a birthday gathering I assumed it would be everything and more of what we were used to. It turned out to be a huge embarrassment instead. We waited almost 30 minutes before being seated by a hostess (we had a reservation), another30 minutes before placing our food orders, and at least 30 more minutes before everyone at our table was served. The food came out one or two servings at a time so those served first were long finished with their meals before the last ones were ever served. Our server was not at fault. She was clearly doing everything she could to serve us well. It was just poor leadership and failure to focus on the customer experience.
   

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6. J

   Jeniffer

   VIP

   Columbus

   6 reviews

   2.0

   6 reviews

   Dined on December 6, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 1

   The restaurant only had quite a few empty tables, but the staff seemed to be extremely busy as if the restaurant was packed. The hostess was rarely at the front desk allowing for new customers to group at the front door for 10-15 minutes until she made it up to help them. Everyone seemed like they were doing everyone else's job instead of doing their own jobs. Our party of two sat at the bar to try and get faster service and were still there over an hour even though we only ordered one drink, an appetizer and two entrees. The bartender was waiting tables and trying to manage the bar at the same time even though there seemed to be plenty of wait staff on hand. The food was meh at best and we ate less than half of our entrees. The pasta was terrible and the bread that is being served is nothing like the bread we are used to at the Columbus, Ohio locations. We had not been to Bravo or Brio in a while and probably will not go back any time soon.
   

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7. J

   Jaime

   Cleveland

   1 review

   2.0

   1 review

   Dined on November 29, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Food was very bland, and disappointing. Not an enjoyable meal at all.
   

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8. R

   Rob

   Cleveland

   1 review

   1.0

   1 review

   Dined on November 28, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Totally over priced. House Cab(red wine) was 19.99 per glass really ??? Place was cold, had to wear coat the entire visit. Waitress was horrible, had to ask for bread three times. I got pork chops, they were served half raw. Do yourself a favor, skip this place. It is way overpriced and food is horrible. Never going back. 220 bucks for 3 people, then they want you to tip the waitress 44 bucks?? I think not
   

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9. j

   joe

   VIP

   Cleveland

   18 reviews

   5.0

   18 reviews

   Dined on October 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service at this Bravo location, as always! Plus, great pricing when using their coupon offers.
   

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10. A

    Alexis

    Cleveland

    1 review

    5.0

    1 review

    Dined on October 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service, wonderful food and atmosphere! Definitely recommend!
    

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