Brasserie Beau

Review summary

1. C

   Christine

   Gloucestershire

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were so impressed with everything at. The service was attentive without being obtrusive. The food was sublime. The ambience of the restaurant was great.
   

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2. A

   Andrea

   Derbyshire

   15 reviews

   2.0

   15 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We’d booked a table a couple of weeks ago as we thought we’d struggle on a Sunday evening for a meal elsewhere & we were staying at the adjoining hotel. However, Bath was buzzing and so we wished we’d taken a chance. It was a Sunday roast menu on offer with one of the 3 roasts unavailable which we understood being later in the day, but on top of that the accompanying cauliflower cheese was also gone. We were offered an alternative which we said we weren’t overly happy with but in the circumstances, along with the other disappointed tables felt we had to accept. The meal was pricey and not overly plentiful. Our table of 3 people had the same size portions of the accompaniments as tables of 2. As a new restaurant it was disappointing it didn’t reach the standard we’d expected. When a supposed quality establishment doesn’t meet those standards you would expect some form of recompense when this is pointed out, but none was offered. We’d definitely stay again at the Hotel Indigo again but not dine at Brasserie Beau
   

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3. D

   Daryl

   Warwickshire

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Terrible waiter service, had no idea what he was doing! Burger was over cooked , tough, and very very dry!!! Overpriced and under-par! Would definitely not recommend. Plenty of better places to eat in Bath When you are paying those prices you want the standard of service and food to match!
   

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4. M

   Maia

   London

   1 review

   3.0

   1 review

   Dined on November 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   The food was okay. The portions of the roast lunch were far too big - obscene quantity of chicken - about half a chicken each. The plate was so full it was rather off-putting. We were given gravy in jugs and we asked which was for the beef and which was for the chicken and were told it was all the same - just gravy. Hmmm. I like a chicken flavoured gravy on my chicken and a beef flavoured gravy for my beef. However, our waiter, a young man, was delightful. Because of the food we wouldn’t go back.
   

   Brasserie BeauResponded 7 days ago

   Dear Maia, Thank you for taking the time to write a review. We are sorry to hear that you felt the food was not up to standard on the day of your visit, and for this we sincerely apologise. We are always looking for ways to improve our service and offering, and we are truly appreciative of constructive feedback like yours. Rest assured we will be speaking to our team about your experience, and if you’re ever in the area again, we’d love to host you again. The Brasserie Beau Team
   

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5. C

   Charles

   Chicago

   9 reviews

   3.0

   9 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   When we first arrived, the host was not present but there were a couple of wait staff, who totally ignored us. After waiting for a little while, I had to ask for the host, who did arrive shortly thereafter and seated us even though we came earlier than our reservation. For food, we both chose the roasts - beef for my wife and pork for me. Her beef was fine but my pork was very fatty. The accompanying veggies were very good although the roast parsnips were a bit hard. Desserts were good.
   

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6. GH

   GhenaH

   London

   9 reviews

   5.0

   9 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for a Sunday roast, it was the best meal we had in Bath. The food was great, the service lovely, and the atmosphere is beautiful .
   

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   Brasserie BeauResponded 7 days ago

   Dear Ghena, Thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts and look forward to welcoming you back soon. The Brasserie Beau Team
   

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7. c

   christine

   London

   10 reviews

   4.0

   10 reviews

   Dined on November 1, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very good value set menu, lots of unique dishes , nice cosy atmosphere
   

   Brasserie BeauResponded 7 days ago

   Dear Christine, Thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts and look forward to welcoming you back soon. The Brasserie Beau Team
   

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8. H

   Helen

   Bath

   1 review

   3.0

   1 review

   Dined on October 31, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We booked the 2 course lunch menu but on arrival we were given the a la carte menu and told that the lunch menu was unavailable. I had to push to see the set lunch menu which was somewhat begrudgingly finally produced - I had mentioned in our booking that we had one person who did not eat meat - we were not offered any divides options and the lunch menu provided no choice - it was a choice of 1 starter & 1 main course - we then did not see that waitress again & had to try & get attention from another waiter. It took over 20 mins to order & another 25 mins before any food arrived - there was only 1 other group of 2 there for lunch so they were not rushed off their feet. The food when it came was good but we did not have enough time to have coffee as we needed to order dessert immediately the main courses arrived and didn’t had time for coffee etc. More attention to service is required and at lunchtime people often have limited time as we did.
   

   Brasserie BeauResponded 7 days ago

   Dear Helen, Thank you for taking the time to write a review. We are sorry to hear that you felt the service was not up to standard on the day of your visit, and for this we sincerely apologise. We are always looking for ways to improve our service and offering, and we are truly appreciative of constructive feedback like yours. Rest assured we have been speaking to the team about your experience, and if you’re ever in the area again, we’d love to host you again. The Brasserie Beau Management Team
   

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9. T

   Tom

   Bath

   1 review

   4.0

   1 review

   Dined on October 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely restaurant with fantastic menu choices of amazingly presented food. Staff very attentive----all as expected and was very good
   

   Brasserie BeauResponded 7 days ago

   Dear Tom, Thank you for the lovely feedback, we really appreciate you taking the time to share your thoughts and look forward to welcoming you back soon. The Brasserie Beau Team
   

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10. G

    Graham

    Hampshire

    2 reviews

    5.0

    2 reviews

    Dined on October 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was amazing and the staff were very attentive. Lovely atmosphere and beautiful surroundings. I would not hesitate to visit again, in fact I’ve already booked.
    

    Brasserie BeauResponded 7 days ago

    Dear Graham, Thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts and look forward to welcoming you back soon. The Brasserie Beau Team
    

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