Brasserie ABode - Canterbury

Review summary

1. L

   Lieve

   London

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Heerlijke plaats voor een afternoon tea. We hadden een heerlijke namiddag.
   

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2. C

   Christine

   Devon

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 4

   Great place to meet for lunch, you can hear your friends and family. Food was good, service polite and attentive.
   

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3. R

   Rob

   Kent

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was lovely and delivered outstanding customer service. This is the second time we have done the festive afternoon tea and it’s has been an outstanding experience every time and I would recommend it to anyone. Only quibble is a for couple of the finger sandwiches the bread was hard but everything else was delicious.
   

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4. A

   Alison

   Kent

   1 review

   2.0

   1 review

   Dined on December 12, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Seasonal afternoon tea. Not the best sadly. Cakes a little old tasting and scones pre loaded with jam and cream that tasted like that has been done the day before. Needed more filling in the sarnies as this was quite thin!
   

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5. J

   Jay

   Kent

   4 reviews

   5.0

   4 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful wveningbwith friends. All the stuff we encountered were so lovely and attentive, couldn't do enough for us.
   

   Brasserie ABode - CanterburyResponded on December 18, 2024

   Good afternoon Jay, thank you so much for your positive feedback regarding your recent visit to Brasserie ABode Canterbury. We are delighted to hear that you had such a lovely evening with us and we hope to welcome you all back very soon! Best regards, Brasserie ABode Canterbury Team
   

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6. S

   Sandra

   Kent

   2 reviews

   2.0

   2 reviews

   Dined on December 6, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Festive afternoon tea for two without a festive mince pie or Christmas cake. The only festive items were two cakes with snowflake icing flags, two sausage rolls and two small crackers. The scones were sparsely pre spread with jam and cream and were dry. We expected as other restaurant cream teas scones with separate cream and jam. The two sausage rolls were however, very good. We were not asked during the tea if we required anything or to check if everything was ok and had to go to the bar to ask for another pot of tea. Disappointed.
   

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7. J

   Julie

   Kent

   1 review

   5.0

   1 review

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely afternoon tea xx really relaxing and so tasty
   

   Brasserie ABode - CanterburyResponded on December 18, 2024

   Good afternoon Julie, thank you so much for your positive feedback regarding your recent visit to Brasserie ABode Canterbury. We are delighted to hear that you had such a lovely afternoon with us and we hope to welcome you back very soon! Best regards, Brasserie ABode Canterbury Team
   

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8. D

   David

   Kent

   1 review

   4.0

   1 review

   Dined on December 4, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very good for casual lunch, good choice and not expensive.
   

   Brasserie ABode - CanterburyResponded on December 18, 2024

   Good afternoon David, thank you so much for your positive feedback regarding your recent visit to Brasserie ABode Canterbury. We are delighted to hear that you had a good afternoon with us and we hope to welcome you back very soon! Best regards, Brasserie ABode Canterbury Team
   

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9. J

   Judy

   Kent

   1 review

   1.0

   1 review

   Dined on November 27, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   It was one of the worst Restaurants I’ve ever experienced.No one in the restaurant when we arrived at 19:15 for or reservation- had to ask hotel front of desk staff to find someone to seat us, were told that virtually all of the “Garden” starters with the exception of a Romaine salad were not available, croquettes in the meat starter menu not available, no bread brought to table & when we asked for bread we were told that it would take 25 minutes to “bake” & that there would be a charge for it, salad was wilted and not fresh, “octopus” starter was deep fried with no trace of “octopus pieces “ and main meals seemed reheated & tasteless. Noise level was very high due to party if 8 people next to us being very loud which caused a couple in back of us to move their own meals to another table further away. We booked the Abode as a special treat for our Anniversary but the whole experience was very unpleasant and disappointing. For what we paid, it was certainly not enjoyable or value for money. We would NOT recommend Abode to any family or friends
   

   Brasserie ABode - CanterburyResponded on December 9, 2024

   Hi Judy, we're really sorry about the experience you had with us, but thank you for your feedback. We strive to deliver the best experience to our guests and we're disappointed we didn't meet your expectations this time. We will be looking into what took place on your visit to make sure things improve. As it was a new menu launch unfortunately some things will never be perfect straight away, but we'd love to have you back again in the future to prove we are great! Thank you
   

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10. V

    Vicki

    Gloucestershire

    1 review

    5.0

    1 review

    Dined on November 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Wonderful ambiance. Food was very tasty, a tapas style. It came out as it was cooked so you were interrupted a bit, but meant that food stayed hot, it made you try different dishes as they came out you could add extra if still hungry
    

    Brasserie ABode - CanterburyResponded on November 29, 2024

    Good afternoon Vicki, thank you for your such positive feedback regarding your recent visit with us. We hope to welcome you back to Brasserie ABode Canterbury very soon! Best regards, Brasserie ABode Canterbury Team
    

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