Brasero

Review summary

1. T

   Tracy

   Chicago

   47 reviews

   5.0

   47 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was excellent. It was a little pricey but very good.
   

   Is this helpful?

   Report
2. A

   Ashima

   Chicago

   7 reviews

   vip
   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding in every way!! Our service was impeccable and food was superb!!
   

   Is this helpful?

   Report
3. A

   Andrea

   Charlotte

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was fantastic. The food was delicious, beautifully presented and nicely portioned. The service was attentive and the space is very inviting.
   

   BraseroResponded 5 days ago

   Andrea, Thank you for the five stars, we're glad to hear your experience with us knocked it out of the park! We will pass on your kind words to Yasin and the team, and we hope to see you again soon! Warmly, Anna Broughton General Manager
   

   Is this helpful?

   Report
4. S

   Sandy

   Chicago

   11 reviews

   vip
   5.0

   11 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow! It's been a while since we've tried someplace new. Brasero did not disappoint. My partner was declaring we were coming before we even finished our meal. The food was excellent and my drink was perfect. The ambiance is beautiful and the staff is attentive and friendly. I highly recommend.
   

   BraseroResponded 5 days ago

   Sandy, We're elated to hear your adventure to check out someplace new led you to Brasero, and even happier to hear your experience met your expectations. The bar is the perfect place to snuggle in for a date night, Maxx, Abe, and Del are here every Saturday to sling more perfect cocktails and service. We hope you come to visit them (and us!) again soon. Warmly, Anna Broughton General Manager
   

   Is this helpful?

   Report
5. A

   Adam

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Maybe the best dinner that we have had in the last year. Overall phenomenal. Don’t miss the Braised Pork.
   

   BraseroResponded 5 days ago

   Adam, Amazing to hear we're at the top of your list for dinners of the year! The pork is absolutely stunning, we hope you visit again soon to try the other superstar dishes on the menu. Warmly, Anna Broughton General Manager
   

   Is this helpful?

   Report
6. H

   Hayley

   San Francisco

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Absolutely loved our dinner here! Kat was a phenomenal waitress and had the best recommendations! I will say the sides and shareables were more memorable and a better value than the entrees. Would definitely return!
   

   BraseroResponded 5 days ago

   Hayley, Thank you for the five stars and compliments to Kat! We are so lucky to have her on the team, and we're glad she steered you in the right direction regarding sides and shareables. Should you want to come back, we will be sure to guide you through an experience filled with value AND delicious treats. Warmly, Anna Broughton General Manager
   

   Is this helpful?

   Report
7. C

   Chynna

   Chicago

   4 reviews

   vip
   5.0

   4 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The hearth table menu was absolutely amazing. The staff did a great job of us helping us celebrate a special birthday.
   

   BraseroResponded 5 days ago

   Chynna, So happy to hear your birthday celebration with us was a hit! The Hearth Menu is a stunner. We have passed on your kind words to the service team and kitchen, and hope you join us again soon to explore our a la carte menu. Warmly, Anna Broughton General Manager
   

   Is this helpful?

   Report
8. K

   Kara

   Washington DC

   3 reviews

   vip
   5.0

   3 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We left there saying how incredible the food and drinks were AND that they treated us like royalty. You have to go here!!!!
   

   BraseroResponded 5 days ago

   Kara, Thank you for the kind words, it is the pleasure of our life to be able to show you all a wonderful and hospitable time. You deserve to be treated like royalty, and I'm glad we were able to sneak you in for Happy Hour. We're delighted to hear the food and drinks lived up to the ambiance, and we hope to see you soon for all day Happy Hour Sundays! Warmly, Anna Broughton General Manager
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Another great meal at the bar and couldn’t be happier. Thank you to Chef Adam, AGM Trevor and Maxx You all made our experience memorable. We love Brasero ❤️
   

   BraseroResponded on November 13, 2024

   Hello, We are so happy to hear you enjoyed your meal with us last night, the bar is one of our favorite places in the restaurant. Trevor, Max and Adam are such gems, come see them again soon for another memorable experience! Warmly, Anna Broughton, General Manager
   

   Is this helpful?

   Report
10. O

    Olivia

    Chicago

    1 review

    3.0

    1 review

    Dined on November 13, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5

    Food and ambience were good, but got seated 20min after i arrived for my reservation and food was SLOW to come out.
    

    BraseroResponded on November 13, 2024

    Olivia, Thank you for your honest feedback, we use every review to make our team and service better. While it warms my heart to hear your enjoyed the food and ambience, I am sorry we missed the mark on your reservation time and flow of experience. Should you want to come back and enjoy an experience that fully meets your expectations, please do not hesitate to reach out to me personally, and I will secure that reservation for you. Warmly, Anna Broughton, General Manager 224 277 8996
    

    Is this helpful?

    Report