Borough Bar + Grill

Review summary

1. W

   Wendy

   Calgary

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   We were a group of seven seated at a very small table with very small chairs, and had been sitting for 45 minutes before everyone received their drink order. It was just over an hour before the server took our food order. We had to ask for water refills constantly. The soup was served and we had to ask for a spoon. We had to ask for our bill. The waiter was nowhere to be seen most of the time. Food came quickly, but the service was poor.
   

   Borough Bar + GrillResponded 1 day ago

   Dear Wendy, Thank you for taking time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us and we take your comments to heart as we continually strive to improve. We would love the opportunity to make it up to you and show you the quality of service, food and experience we're known for. Please reach out to us at agmcalgary@murrietas.ca so we can arrange your next visit and ensure you have the experience that we constantly strive to offer to all our guests. We look forward to welcoming you back soon and providing a memorable experience. - Borough Management
   

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2. M

   Meredith

   Edmonton

   10 reviews

   vip
   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my go to restaurant in Calgary. I was there last night with a friend and again tonight for another friend outing. The food is always excellent! The service is always fantastic. I appreciate a restaurant that provides the best and consistent experience each and every time I go.
   

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   Borough Bar + GrillResponded 2 days ago

   Dear Meredith, Thank you so much for your wonderful review! We are delighted to hear that you had such a wonderful and positive experience with us. Your kind words truly mean a lot to our team and motivate us to continue delivering our best. We cant wait to welcome you back for another great visit soon. Thank you again for your support!
   

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3. L

   Lara

   Calgary

   2 reviews

   5.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, great service. It was busy and food was a bit slow to come out but the team was aware of it and apologized before we had to say anything. We were heading to a show so couldn’t stay for dessert but we’ll be back!
   

   Borough Bar + GrillResponded on November 20, 2024

   Dear Lara, Thank you so much for your wonderful review! We are delighted to hear that you had such a wonderful and positive experience with us. Your kind words truly mean a lot to our team and motivate us to continue delivering our best. We cant wait to welcome you back for another great visit soon. Thank you again for your support!
   

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4. C

   Catherine

   Calgary

   12 reviews

   vip
   3.0

   12 reviews

   Dined on November 17, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   We’ve been here a number of times. It’s close to home. Has a wide choice of menu options. Food has always been good. It’s a firm favorite when we’re looking for better food in UDistrict. However, the food was particularly average this evening. Disappointing.
   

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5. S

   Sheila

   Calgary

   1 review

   4.0

   1 review

   Dined on November 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best gluten free calamari!! All the food was delicious. Had to wait quite a while but delicious once it arrived I will be back!
   

   Borough Bar + GrillResponded on November 20, 2024

   Dear Sheila, Thank you so much for your wonderful review! We are delighted to hear that you had such a wonderful and positive experience with us. Your kind words truly mean a lot to our team and motivate us to continue delivering our best. We cant wait to welcome you back for another great visit soon. Thank you again for your support!
   

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6. J

   Jean

   Calgary

   13 reviews

   vip
   5.0

   13 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The new menu is great. Along with some popular, tried and true dishes, there are new choices. The charred cauliflower dish is outstanding.
   

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7. J

   Joanne

   Toronto

   22 reviews

   vip
   5.0

   22 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was delicious. The menu had a good variety of food options. The service was excellent.
   

   Borough Bar + GrillResponded on November 16, 2024

   Dear , Thank you so much for your wonderful review! We are delighted to hear that you had such a wonderful and positive experience with us. Your kind words truly mean a lot to our team and motivate us to continue delivering our best. We cant wait to welcome you back for another great visit soon. Thank you again for your support!
   

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8. L

   Lecia

   Calgary

   4 reviews

   5.0

   4 reviews

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great waitress she was very attentive. The pepperoni pizza was delicious. We had a bottle of wine which was 50% off on Wednesdays. The leather chairs were very comfortable.
   

   Borough Bar + GrillResponded on November 16, 2024

   Dear , Thank you so much for your wonderful review! We are delighted to hear that you had such a wonderful and positive experience with us. Your kind words truly mean a lot to our team and motivate us to continue delivering our best. If you do remember the name of the person who looked after your table then do let us know, we would like to recognize her. We cant wait to welcome you back for another great visit soon. Thank you again for your support!
   

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9. S

   Stephen

   Calgary

   4 reviews

   2.0

   4 reviews

   Dined on November 7, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   When a restaurant charges this much for a lunch, the food, service and setting need to be above average. I suspect as one of the few places with table service in the University District, they have a captive audience and can therefore set their prices higher than the value they are otherwise offering. The food was average, it took too long to arrive after ordering, and we were put at a table to bake in the sun and had to move tables and chairs ourselves over the course of the lunch to keep out of the heat. We just didn't feel as looked after as we should for the price we paid.
   

   Borough Bar + GrillResponded on November 8, 2024

   Dear Stephen, Thank you for taking time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us and we take your comments to heart as we continually strive to improve. We would love the opportunity to make it up to you and show you the quality of service and food we're known for. Please reach out to us at agmcalgary@murrietas.ca so we can arrange your next visit and ensure you have the experience that we constantly strive to offer to all our guests. We look forward to welcoming you back soon and providing a memorable experience. - Borough Management
   

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10. N

    Nancy

    Calgary

    5 reviews

    vip
    2.0

    5 reviews

    Dined on November 1, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    Food was bland and overpriced. Our server was nice but not knowledgeable. Very disappointing
    

    Borough Bar + GrillResponded on November 6, 2024

    Dear Nancy, Thank you for taking time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take your comments to heart as we continually strive to improve. We would love the opportunity to make it up to you and show you the quality of service and food we are known for. Please reach out to us at agmcalgary@murrietas.ca so we can arrange for your next visit. We look forward to welcoming you back and providing a memorable experience. -Borough Management
    

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    Report