Boom + Batten

Review summary

1. B

   Bryan

   VIP

   Vancouver

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A very consistently good restaurant with a great ambiance !!!! Will always return !!!!!
   

   Boom + BattenResponded today

   Hello Bryan, thank you for your fantastic review. We truly appreciate your kind words and continued support. It’s wonderful to hear that you enjoy our ambiance and that we can consistently provide a great dining experience for you. Thank you for taking the time to share your experience with us. We look forward to welcoming you back again soon for another fantastic visit!
   

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2. C

   Calvin

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fab service and food. Always love looking at the boats in the marina.
   

   Boom + BattenResponded today

   Hello Calvin, thank you for your lovely review. Our team strives for excellence and it's wonderful to know that you enjoyed the service and food while dining with us. Watching the boats in the marina certainly adds to the experience, and we love that you appreciate our waterfront location as much as we do. Thank you for your kind words, we look forward to hosting you again soon!
   

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3. L

   Lawrence

   Calgary

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Service was a little slow. We had to wait quite a while for our check.
   

   Boom + BattenResponded today

   Hello Lawrence, thank you for your feedback. While we are glad you enjoyed the food and ambience while dining with us, we sincerely apologize for the lapse in service. We always aim to provide a smooth and enjoyable dining experience, and we appreciate your patience. Your comments will be shared with our Management team as we continue working to enhance every aspect of our service. We hope to welcome you back soon for a more satisfactory experience!
   

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4. OT

   OpenTable Diner

   VIP

   Vancouver

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Crappy disco beat music spoils the ambience. Try Buble or similar for a chamge.
   

   Boom + BattenResponded today

   Hello, thank you for your candid review. We are glad that you enjoyed the food and service during your recent visit. We understand that music plays a big role in setting the right ambiance, and we appreciate your suggestion. Your feedback is important to us as we are always looking for ways to enhance our guest's overall experience. Thank you for sharing your thoughts with us, we hope to welcome you back soon for a more relaxing experience!
   

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5. M

   Marie

   Vancouver

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another lovely lunch with friends. Wonder service and exceptional food. Thank you!
   

   Boom + BattenResponded today

   Hello Marie, thank you for your outstanding review. It is always a pleasure to host you and your friends. We are happy that you all enjoyed another lovely lunch with us and that both the service and food exceeded expectations. Thank you for your continued support, and we can’t wait to welcome you all back again soon!
   

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6. S

   Shauna

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Can’t go wrong with a stop at B&B. Drinks, food, service and location. Fantastic!
   

   Boom + BattenResponded today

   Hello Shauna, thank you for your terrific review. Your satisfaction is our priority here at Boom + Batten, and we are thrilled to hear that you consistently enjoy your dining experiences with us. We appreciate your kind words about our food, drinks, service, and location. We look forward to welcoming you back for another great experience soon!
   

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7. A

   Audrey

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The seafood chowder was packed with seafood and delicious!
   

   Boom + BattenResponded 6 days ago

   Hello Audrey, thank you for your lovely review. We are thrilled that you enjoyed your experience with us, especially the seafood chowder. We take pride in using fresh, quality ingredients, and it’s great to know your chowder delivered on flavor and satisfaction. Thank you for taking the time to leave us a review. We look forward to welcoming you back again soon!
   

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8. t

   terence

   VIP

   Vancouver

   12 reviews

   5.0

   12 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, it was Saturday noon so very busy, lovely atmosphere and food
   

   Boom + BattenResponded 6 days ago

   Hello Terence, thank you for your fantastic review. Our team strives to curate memorable experiences for our guests, and we are glad to hear that we achieved this with you through our service, food, and atmosphere. We know weekends can be busy, and we always aim to provide a top-notch experience, even during peak times. Thank you for taking the time to leave us a review. We can’t wait to welcome you back for another fantastic meal!
   

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9. W

   Wyatt

   Vancouver

   1 review

   3.0

   1 review

   Dined on February 15, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Service was great, good wine and cool ambiance. For the price the Valentine’s Day courses meal was not great, starters were bland with no flavour at all some small meatballs floating in warm water, and a tiny bunch of greens with some blocks of cheese. Main was better still not great. Ended up coming out to 230 with a bottle of wine. Not worth it in my opinion could’ve went to another restaurant and gotten way better food for a better price.
   

   Boom + BattenResponded 6 days ago

   Hello Wyatt, thank you for your candid review. While we are glad you enjoyed the service, wine, and ambiance, we sincerely apologize that the food didn't meet your expectations, especially for such a special occasion. We take your comments seriously and will review your feedback with our culinary team to ensure every dish is up to the high standards we set for ourselves and that our guests have come to know. We appreciate you taking the time to share your thoughts and hope we’ll have the opportunity to provide you with a more enjoyable experience on your next visit.
   

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10. A

    Alex

    Vancouver

    1 review

    1.0

    1 review

    Dined on February 15, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 5

    Felt like a bait and switch showing up on Valentine's Day and having a very limited fixed menu at exorbitant prices. None of the options met our restrictions. The server was immediately defensive when I asked if the regular menu was available and said it was stated when I made the reservation (it wasn't). Won't be back.
    

    Boom + BattenResponded 6 days ago

    Hello Alex, thank you for your candid review. We sincerely apologize that your Valentine's Day experience didn't meet your expectations. Our coursed Valentine's Experience was created to offer a special evening, and we are sorry to hear that this was not your experience. We understand how frustrating that must have been, and we truly appreciate your feedback. We would love to make it up to you, please reach out to us at the email provided below. Your experience matters to us, and we will be sharing your feedback with our team and taking it into account as work to improve.
    

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