Blanco Cocina + Cantina – Peoria

Review summary

1. J

   Jennifer

   Phoenix

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Food was okay, service was atrocious. No one refilled our drinks, food was incorrect, we spilled a drink and cleaned everything up ourselves. We had to find someone to ask for EVERYTHING. We ordered queso and they did not bring out chips. It took so long to even find someone, the cheese started to congeal. We love Blanco and this was the first time at this new location. What a disappointment.
   

   Is this helpful?

   Report
2. C

   Christy

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful restaurant, very clean . Food was very good , service was excellent! Will definitely go back , drinks are slightly overpriced IMO.
   

   Is this helpful?

   Report
3. L

   Lori

   Phoenix

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Blanco has the Best Food, Service and Ambiance. We have been there at least 20 times and it is consistently awesome. Thanks to their team and great memories. Especially Jake
   

   Is this helpful?

   Report
4. D

   David

   Phoenix

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food selection very plentiful and taste of items we ordered was outstanding. Will be back yo try something different next time.
   

   Blanco Cocina + Cantina – PeoriaResponded 1 day ago

   Thank you for taking the time to leave a great review! Jake McMillen General Manager
   

   Is this helpful?

   Report
5. a

   ann

   VIP

   Denver

   38 reviews

   2.0

   38 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service was very slow. They were not even very busy. Our server was managing too many tables. Ordered veggie enchiladas but I hate mushrooms so I asked her to substitute chicken for the mushroom. She never told me it would cost more. The dish ended up costing $21. $5 for a breast of chicken and there wasn’t even that much chicken in the dish! There are other chicken dishes on the menu that cost much less. She should’ve told me up front. She acted like she hated her job. Never brought water. Had to wait like 10 minutes for a straw with my drink. They’ve lost a customer over $5 and I will share with everyone I know. Restaurant needs some help.
   

   Blanco Cocina + Cantina – PeoriaResponded 3 days ago

   Hello, Thank you for taking the time to leave us a review. We strive to WOW our guests every time with our menus, service and atmosphere and we are very sorry to hear that we missed the mark on your recent visit. In cases of protein substitution, there is a price increase and apologize for the server failing to communicate this. If you wouldn't mind sharing your email, I would love to send you a gift card to give us another shot and make things right. Will Gray Assistant General Manager
   

   Is this helpful?

   Report
6. J

   JESSICA

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great dining experience!! Food and drinks were delish!! Ambience was great! Will be returning for sure!! Our server was friendly and attentive to all of out needs! Thank you Blanco definitely a new fav to add to our P83 list.
   

   Blanco Cocina + Cantina – PeoriaResponded 4 days ago

   Thank you for taking the time to leave a great review! Jake McMillen General Manager
   

   Is this helpful?

   Report
7. J

   Jody

   Seattle

   6 reviews

   3.0

   6 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   We had a great server. But the hostesses at front desk were not very friendly, no smiles, and felt like we were bothering them. We came to celebrate a birthday which we mentioned when making the reservation, and no mention of it. We also didn’t ask for a dessert menu though. Food was OK. Not our favorite items. We’ve been there before and it was awesome. Tonight was OK… just not as great as our first time.
   

   Blanco Cocina + Cantina – PeoriaResponded 5 days ago

   Hi Jody! Thank you so much for the review. We need this type of feedback in our efforts to always improve. The guest experience starts and ends at the host stand. If we are not exuding hospitality from the get-go, we are not doing our job. What you experienced during your last meal is not normal and not OK. For that, I am sorry. I am sending you a private message in order to continue to resolve this matter. Thank you again and I hope to hear from you soon! Jake McMillen General Manager
   

   Is this helpful?

   Report
8. M

   Mike

   VIP

   Phoenix

   8 reviews

   3.0

   8 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Decided to give this location a try, always had a great experience at the down town location. Host desk was dis-organized. Even though we had reservations, we waited awhile to be seated when many tables were available. Service staff was friendly but very slow to bring food, drinks and even chips to the table. I think they forgot our order since it took so long to get our food. You would think taco’s would be somewhat simple to prepare.
   

   Is this helpful?

   Report
9. J

   Jenny

   VIP

   Phoenix

   10 reviews

   5.0

   10 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for happy hours. Drinks and food are excellent. Great service. Especially enjoyed the nachos with carnitas and the bbq pork taco.
   

   Blanco Cocina + Cantina – PeoriaResponded 7 days ago

   Thank you for taking the time to leave a great review! Jake McMillen General Manager
   

   Is this helpful?

   Report
10. G

    Geena

    VIP

    Phoenix

    1 review

    5.0

    1 review

    Dined on December 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great atmosphere, service and very good food, at a reasonable price! Not a bad table in the restaurant! Highly recommend!
    

    Blanco Cocina + Cantina – PeoriaResponded 5 days ago

    Thank you, Geena! We love the feedback. Jake McMillen General Manager
    

    Is this helpful?

    Report