Black Iron Burger Theater District

Review summary

1. d

   deanna

   New York City

   2 reviews

   vip
   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food and service was very good. The drinks excellent and a wide variety of things in the menu .
   

   Is this helpful?

   Report
2. L

   Lisa

   Manitoba

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to eat. Food and drinks were all awesome and all of us were very pleased!
   

   Is this helpful?

   Report
3. A

   Alisha

   New York City

   6 reviews

   vip
   1.0

   6 reviews

   Dined on November 16, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Unfortunately, even with our 6 o’clock reservation, we couldn’t get seated because no one wanted to leave and there was a big crowd waiting to be serviced along with us so we didn’t even get a chance to see what this restaurant was all about . It definitely seemed like they were short staffed as well.
   

   Is this helpful?

   Report
4. S

   Sheri

   New York City

   16 reviews

   vip
   5.0

   16 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow! Such an amazing burger. Supper cute spot. Very casual and friendly. Food amazing, service Amazing. Great spot for beers and burgers.
   

   Black Iron Burger Theater DistrictResponded 7 days ago

   We're thrilled to hear about your fantastic experience at our restaurant! Your enthusiasm for our burgers is music to our ears, and we're delighted that you found our spot to be cute and welcoming. It's lovely that you appreciated the casual and friendly atmosphere we strive to create. We're especially pleased that our food and service left a positive impression on you. Your description of us as a "great spot for beers and burgers" is precisely what we aim for, and we're grateful that you've recognized this. Thank you for taking the time to share your thoughts - it's feedback like yours that keeps us motivated to continue delivering remarkable experiences. We hope to see you again soon for more delicious burgers and refreshing beers!
   

   Is this helpful?

   Report
5. N

   Nicholas

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food, service was a little on the slow side, and a couple items we ordered were forgotten. Friendly staff.
   

   Black Iron Burger Theater DistrictResponded 7 days ago

   Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our food and found our staff friendly- these are aspects in which we take great pride. However, we sincerely apologize for the slow service and the forgotten items you experienced during your visit. This is not representative of the high standards we strive to maintain, and we appreciate you bringing it to our attention. We will use your feedback to improve our service efficiency and order accuracy. Despite these shortcomings, we're glad that the quality of our food and the friendliness of our staff left a positive impression. We hope you'll give us another opportunity to serve you, as we're committed to providing a fully satisfying dining experience on your next visit.
   

   Is this helpful?

   Report
6. M

   Morgan

   Nashville

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Perfect quick bite in NYC! We came before a play and were in and out in under an hour.
   

   Is this helpful?

   Report
7. L

   Lenette

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Burgers and cocktails were all very good. Was a great place for our party of 5 for dinner pre show.
   

   Black Iron Burger Theater DistrictResponded 7 days ago

   We're delighted to hear that you and your party of 5 had a great pre-show dinner experience with us! It's lovely to know that our burgers and cocktails hit the mark, meeting your expectations and satisfying your group. We take pride in accommodating parties of various sizes and providing an enjoyable dining experience, especially when our guests have time-sensitive plans like catching a show. Your positive feedback on our food and drinks is greatly appreciated, as we strive to offer a menu that caters to different tastes and occasions. Thank you for choosing us for your pre-show meal, and we hope to welcome you back soon, whether for another special outing or just a casual dinner with friends.
   

   Is this helpful?

   Report
8. D

   Darin

   Wilmington

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waitress was Great. Food came out Fast and Delicious
   

   Black Iron Burger Theater DistrictResponded 7 days ago

   We're thrilled to hear about your fantastic dining experience! It's lovely to know that our waitress provided excellent service, contributing to your enjoyment of the meal. We take pride in our staff's ability to create a positive atmosphere for our guests. It's equally gratifying to learn that our kitchen team delivered on both speed and quality, serving your food quickly without compromising on taste. We understand that prompt service and delicious food are vital components of a satisfying restaurant visit, and we're delighted we could meet your expectations on both fronts. Thank you for taking the time to share your positive feedback. We truly appreciate your patronage and hope to welcome you back soon for another fast and delicious meal with great hospitality.
   

   Is this helpful?

   Report
9. M

   Marilyn

   Caribbean

   4 reviews

   5.0

   4 reviews

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent. Delicious food, friendly staff and good location.
   

   Is this helpful?

   Report
10. R

    Ramón

    New York City

    1 review

    5.0

    1 review

    Dined on November 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Muy ricas las hamburguesas y un servicio muy rápido
    

    Black Iron Burger Theater DistrictResponded 7 days ago

    We are delighted to hear that you enjoyed our burgers and our fast service so much. We strive to offer a high-quality culinary experience combined with efficient service, and your comment confirms that we are achieving our goal. The quality of our burgers is a priority for us, and we're glad you found them very tasty. Likewise, we understand the importance of prompt service in today's fast-paced lifestyle, so your appreciation of the speed of our service is very valuable. We appreciate that you took the time to share your positive experience with us. We hope to have the pleasure of welcoming you back soon so you can enjoy more of our delicious burgers and efficient service.
    

    Is this helpful?

    Report