Black Hide Steak & Seafood Caxton Street

Review summary

1. L

   Len

   Brisbane

   2 reviews

   vip
   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 1

   Was surprised at the lack of depth of the menu, supposed to be a very upper class place but limited selections. Extremely noisy, couldn't hear each other talk and difficult to communicate with staff due to same. The staff were great, the food - what was available = was very good.
   

   Black Hide Steak & Seafood Caxton StreetResponded 1 day ago

   Hi Len, Thank you so much for taking the time to leave this review. We are sorry to hear about the noise and menu selection concerns. Your input helps us improve, and we hope to provide a better experience next time. Regards, Team Black Hide
   

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2. L

   Luke

   Brisbane

   3 reviews

   5.0

   3 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic service and excellent food, The steak and seafood are top class
   

   Black Hide Steak & Seafood Caxton StreetResponded on November 14, 2024

   Hi Luke, Thank you for your kind words! We look forward to welcoming you back. Regards, Team Black Hide
   

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3. M

   Melissa

   Queensland

   1 review

   5.0

   1 review

   Dined on November 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the most amazing meal! Definitely worth giving the tomahawk steak a try, we split one between two of us and it was cooked absolutely perfectly, and the sides were delicious! Best meal we have had in a long time. All staff were very attentive and checked in and offered refills on drinks often. Will definitely be returning next time we are in Brisbane
   

   Black Hide Steak & Seafood Caxton StreetResponded on November 10, 2024

   Hi Melissa, thank you so much for leaving us this delightful review! We cannot wait to welcome you back for another special dining experience very soon! Regards, Black Hide Caxton
   

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4. J

   Jeremy

   Brisbane

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was exceptional & the Food was impeccable
   

   Black Hide Steak & Seafood Caxton StreetResponded on November 6, 2024

   Thank you for your kind words, Jeremy! We look forward to welcoming you back. Regards, Team Black Hide
   

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5. M

   Max

   Brisbane

   1 review

   5.0

   1 review

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was amazed at how nice the atmosphere was, along with how well priced the steaks were. The flavour was out of this world, the time to get food on table was quick. patrick was good. 10/10
   

   Black Hide Steak & Seafood Caxton StreetResponded on November 4, 2024

   Hi Max, thank you so much for taking the time to leave this wonderful review! We look forward to welcoming you back, very soon! Kind Regards, Team Black Hide
   

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6. P

   Phill

   Brisbane

   1 review

   4.0

   1 review

   Dined on October 26, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   When I booked the table, I requested a specific table. When we arrived we were taken to a completely different area, no one knew anything about our table request. The food was great as always however the service was not so fabulous. We had to constantly ask for our drinks to be refilled, and the waitress that came and took our order came back 10 minutes later to ask if we were ready to place our order. We advised that we had already placed the order with her, however she could not remember. It was a busy night, so we do understand That service can’t always be on point however last night compared to our previous time there we felt was average.
   

   Black Hide Steak & Seafood Caxton StreetResponded on October 28, 2024

   Thank you for your feedback! We're glad to hear you enjoyed the food but apologize for the mix-up with your table request and the service lapses. We’re addressing this with our team to ensure a smoother experience, even on busy nights. We hope to provide you with a seamless experience next time! Regards, Team Black Hide
   

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7. R

   Ricardo

   Brisbane

   1 review

   5.0

   1 review

   Dined on October 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good restaurant, especially for those who are looking for an intimate date night, and a very good steak!
   

   Black Hide Steak & Seafood Caxton StreetResponded on October 13, 2024

   Thank you for your kind words, Ricardo! We look forward to welcoming you back. Regards, Team Black Hide
   

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8. T

   Tony

   Brisbane

   3 reviews

   5.0

   3 reviews

   Dined on October 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and the Matre d recommended great wines to go with our meals
   

   Black Hide Steak & Seafood Caxton StreetResponded on October 13, 2024

   Thank your kind words, Tony! We can't wait to welcome you back. Regards, Team Black Hide
   

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9. 紀雄

   Tokyo

   1 review

   4.0

   1 review

   Dined on October 9, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   “Since I came from Japan, it was very helpful that there was a Japanese staff member. The food was also very delicious.”
   

   Black Hide Steak & Seafood Caxton StreetResponded on October 13, 2024

   Thank you for your kind words! We look forward to welcoming you back. Regards, Team Black Hide
   

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10. R

    Richard

    New Orleans

    3 reviews

    3.0

    3 reviews

    Dined on October 1, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2

    Limited menu. Unimaginative food. Overpriced. Eye fillet saved the day- perfectly cooked. The fat chips looked and tasted like they came from a packet. Wine carries a 375% mark up over bottle shop prices. We will not be returning. There are better and more reasonable steak venues in Brisbane.
    

    Black Hide Steak & Seafood Caxton StreetResponded on October 9, 2024

    Hi Richard, Thank you for your feedback. We're sorry to hear that your experience didn’t meet expectations, but we're glad you enjoyed the eye fillet. We'll take your comments about the menu, chips, and wine pricing to our team to improve. Regards, Team Black Hide
    

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